ING HomeBank 4+

ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI

    • Free

Screenshots

Description

RO:

ING Home'Bank este ca un panou de comandă și control pentru banii tăi. Te conectezi simplu doar cu username-ul ales de tine și amprenta/parola/digipass și ai acces la toate operațiunile bancare. Pe lângă plata cu telefonul mobil, transferuri și plăți facturi, din ING Home'Bank poți, de exemplu, să-ți faci o asigurare pentru casă sau să deschizi un cont nou și să comanzi un card nou. Pe scurt, poți face cam orice din treburile tale bancare.

Vezi câteva din beneficiile Home’Bank de pe mobil:

Cum telefonul îl ai mereu la tine, ING Pay îți face viața mult mai ușoară. Pentru că atunci când mergi la cumpărături, nu mai trebuie să scotocești după card prin geantă sau prin portofel. De fapt, nici nu mai e nevoie să cari portofelul după tine. Scoți telefonul, aprinzi sau deblochezi ecranul, îl apropii de POS și gata, ai plătit. Simplu și rapid.
Ai acces în Home’Bank cu un singur apăsat cu opțiunea de autentificare cu amprentă. O poți activa din meniul Setări cont – Autentificare cu amprentă.
Vrei să actualizezi datele personale? Nimic mai simplu! Click în meniul Setări cont – Datele mele și poți modifica oricând datele tale.
Cu Scan&Pay plătești facturile cu telefonul ca și cum ai poza pisica. Apoi confirmi cu parolă sau digipass și gata, ai și plătit-o. Pe factură, nu pe pisică. Simplu și elegant.
Ai nevoie de bani pentru a ieși în oraș, dar nu știi unde este cel mai apropiat bancomat ING? Intră în aplicația Home’Bank de pe telefon și-l găsești imediat cu opțiunea ATM Locator.

Iar pentru a afla cum poți deveni client ING fără niciun drum la bancă, intră aici: https://ing.ro/lp/onboarding

Aplicația este disponibilă în limba română.

Această aplicație folosește cookies. Citește mai mult: https://ing.ro/lp-hb/Cookies-Home-Bank


EN:

ING Home'Bank is like a control panel for your money. You simply login with the username you choose and your fingerprint / password / digipass and you have access to all banking operations. In addition to mobile phone payments, transfers and invoice payments, from ING Home'Bank you can, for example, make a home insurance policy or open a new account and order a new card. In short, you can do almost any of your banking business.

See some of the benefits of Home'Bank on mobile:

- As your phone always comes in handy, ING Pay makes your life much easier. Because when you go shopping, you no longer have to search for the card in your purse or wallet. In fact, you don't even need to carry your wallet after you. Remove the phone, turn on or unlock the screen, move it closer to the POS and you're done, you paid Simple and fast.

- You have access to Home'Bank with a single tap with the fingerprint authentication option. You can activate it from the Account Settings - Fingerprint Authentication menu.

- Do you want to update your personal data? Nothing easier! Click on the Account Settings - My Data menu and you can change your data at any time.

- With Scan & Pay you pay the bills with your phone as fast as making a selfie. Then confirm with password or digipass and you're ready, you paid for it. Simple and fast.

- You need money to get out of town, but don't know where is the nearest ING ATM? Access the Home'Bank app on your phone and find it immediately with the ATM Locator option.

In order to find out how to become an ING client without going to an ING Office, read more here: https://ing.ro/lp/onboarding

The application is available in Romanian.

This application uses cookies. Read more: https://ing.ro/lp-hb/Cookies-Home-Bank

What’s New

Version 4.9.1

RO:
Vrem să te simți cât mai acasă în Home’Bank, așa că facem schimbări în zona de Plăți pentru o experiență croită pe nevoile tale. Acum poți alege ce tipuri de plăți să vezi în vârful paginii, iar dedesubt îți afișăm cele mai frecvente plăți pe care le faci, pentru acces comod și rapid.
Pe data viitoare, cu un Home’Bank mereu mai bun.

EN:
We want you to feel more and more at home in Home’Bank, so we’re updating our Payments Hub for a more personalized experience! You can now choose which types of payments to pin on top for faster access and below them you’ll see your most frequent payments for quick transfers.
See you at the next update, each time with a better Home’Bank.

Ratings and Reviews

4.4 out of 5
11.9K Ratings

11.9K Ratings

Alina Lazarica ,

No confidentiality

The app is fine and after the latest update, it looks a little better. But there is a problem which needs to be fixed: the available amount shown on the home screen includes the amount from the economies account (if you have).
This is not at all a good idea, because the money is economy for a reason. In the worst case, you can add the possibility to choose if you want your available amount to include the economies or not.
Also, the push notifications show the remaining amount, which is again a confidentiality problem. We all know that the push notifications are received in more than 30% cases long after a payment has been made or some money were received/withdrawen. And most of the cases, this push notification arrives exactly in the worst cases, when someone else can see your phone.
If there are people who want to show off their accounts, fine by me, but I would like to have the opportunity to hide as much as possible

Developer Response ,

Hello, Alina - first things first, thank you for the rating and the detailed review. We love hearing directly from our users how we could make their lives a little bit easier and a little bit better.
We've just released an update that takes your input into account. The available amount has been split into current accounts and savings and we also moved it to a less visible area, at the bottom of the accounts list. As for the push notifications, we got the message. Most of our clients use them to check or double check their balance, but we'll explore options to cover everyone's preferences.
We're all using Home'Bank more and more often on the go in public places and we want you to feel safe and comfortable with Home'Bank, while still getting the most out of it.

dalayur ,

Very bad interface

One of the worst app interface for a banking platform. Given the fact that ING praises itself for the tech advancement and the futuristic vibe, the app is excruciatingly painful to use. First of all, it requires a tap for the Face ID scan to activate and almost every time it needs a second scan to proceed. Once logged in, everything feels slow and clunky, almost as an app from the early days of iOS. The interface is off, in the Bazaar section the help button overlaps the phone’s notch (which is a rookie designer mistake, shame on your developers - there is only one iPhone notch to care for). Most of the time it feels like this wasn’t made for touch, but rather for desktop. The buttons are sometimes tiny, sometimes huge, there is inconsistency all over the place, sometimes there is a header, sometimes there isn’t. And the loading times are laughable.
All in all, you should be ashamed as a company for pushing this half-baked joke of an application, given the fact that your are one of the big banks, being super vocal about the integration of technology and design in your Home’Bank services.
Pro tip: just take a look in some of the fintech owned apps, and see how a real banking app should look like. Until then, i can’t recommend this thing you call an app to nobody.

NoSkillz05 ,

Good app but could use some touches

Customization options are basically non-existent. There’s no dark mode 2 years after iOS added this option. No way to hide “widgets” on the home page (for example I have the Electronic Wallet section but I don’t have any points and I’m not going out of my way to acquire more, I’d rather just not see it). I’d like to expand/collapse sections here (for example I don’t need to see at a glance how many cards I currently have, just let me collapse the widget and I’ll toggle it when I need to). Maybe add an option to reorder these widgets. No way to provide feedback in the app. No iOS widget (I’m fine with having a widget that can display my current balance without auth, just give me the choice). Bazar works half the time, and they never know about it. It’s an API, just have some tests that do a GET in Production.

Update: ATM issue has been fixed for a while now.

Developer Response ,

Hi and sorry for the late reply! Thank you for taking the time to give us valuable feedback about your experience with Home'Bank. As it turns out, personalization is on our to-do list for this year - we've started with the possibility of hiding/showing the amounts in your accounts since yesterday's update. So your input about customizing things on the dashboard is indeed valuable and at the right time :) "Dark mode" is also on our list, we'll be counting your vote for that. As for the ATM locator, are you still experiencing issues?

App Privacy

The developer, ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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