Coinhako has been the most reliable way for people in Singapore to trade and store cryptocurrencies, like Bitcoin, Ethereum, and more, since 2014.
Built on principles of safety, reliability, and ease of use, our app provides market best features that continue to draw the attention of cryptocurrency owners and traders:
RELIABLE FIAT PAYMENT OPTIONS
Fund your account in minutes, or trade instantly, with fiat currencies like Singapore Dollars (SGD), for Bitcoin and other cryptocurrencies, with a range of payment options:
-PayNow
-FAST bank transfers
-Visa and Mastercard payments
**Withdrawing fiat currencies to your bank account is also available and only takes a few minutes.
MARKET BEST PRICING
We work with the best in the market to pass on the best prices to our customers for Bitcoin, Ethereum,and many other cryptocurrencies.
We also offer competitive fees for using different features on our platform:
-0.6% fees – trade with SGD at spot pricing
-0.5% fees – trade with SGD with recurring buys
-0.6% fees – trade crypto pairs at spot pricing
-0.0% fees – trade with USD Stablecoins
-0.0% fees – for larger OTC trades (more at: Coinhako.com/institutional)
**Reduce your fees with discount codes through our rewards program when you trade frequently.
LICENSED & REGULATED
Coinhako has a Major Payment Institution (MPI) license from the Monetary Authority of Singapore (MAS) to offer Digital Payment Token (DPT) Services under the Payment Services Act (PSA).
License no.: PS20200556
SECURE BITCOIN & CRYPTO WALLET
We employ strict regulatory and security standards to ensure your crypto is stored securely on our wallets – Coinhako is ISO 27001 and SOC 2 certified, and subject to regular audits.
Our users can also transfer cryptocurrencies in and out of their wallets in just a few clicks.
EARN INTEREST ON YOUR CRYPTO
Generate attractive yields on cryptocurrencies like SOL, MATIC, AVAX, and more when you lock them on Coinhako.
EARN BITCOIN ON YOUR REFERRALS
Receive 20% of the trading fees in Bitcoin every time the friend you refer to Coinhako makes a trade.
MULTIPLE WAYS TO TRADE CRYPTO
-Trade with crypto and fiat currencies at spot pricing
-Automate your dollar-cost-averaging strategy with Recurring Buys – buy bitcoin, ethereum at daily, weekly, monthly intervals.
AN ACCESSIBLE USER INTERFACE
Coinhako is best known in the market for being the first touch point with cryptocurrencies for many, because of our user-friendly interface that has helped many navigate their first cryptocurrency trade.
On top of these, we also provide:
-Price alerts to track cryptocurrency price changes in real-time.
-A news section to catch up on all the latest information.
-Coin information pages to access key information on all cryptocurrencies we support.
A week ago, I ran into an issue with my account on IOS not being able to trade. Alerted customer service and received a reply within 15 minutes. A solution was provided and I was generally ok with what was recommended. However, what I did not expect was the constant update from the customer service officer in ensuring that Coinhako’s service time was looking into my issue. After a week, my original issue was solved and I was pleasantly surprised to know that my original issue has been fixed. This is a tell tale sign of an amazingly dedicated team and a company that would go very far.
Unacceptable Experience with Coinhako - Hidden Fees and Poor Customer Service
denizakkas
Title: Unacceptable Experience with Coinhako - Hidden Fees, Poor Customer Service, and Unfair Withdrawal Limits Rating: 1/5 I'm extremely disappointed with Coinhako's service. Despite initially appearing to charge lower fees, I discovered a $200 discrepancy in my balance without any explanation. When I inquired about the current rate and my coin's value, the customer service team claimed it was due to the "selling price" - a fee that wasn't disclosed until yesterday. I find it unacceptable that: - Hidden fees were applied without my knowledge or consent - Customer service failed to provide clear explanations or solutions - The issue was passed to another department without follow-up or resolution - Additional fees (23 cents) would be charged when selling coins, contradicting the current rate - There is no limit for depositing, but withdrawals are capped at $25,000 daily and $100,000 monthly, which is unfair and completely untrustworthy I no longer trust Coinhako due to these issues. I hope they address these problems and improve their transparency and customer service.
Server Highly Unreliable
Unikfellas
I have to retract my 5 star rating, and throw in a 1 star, because this is what I think Coinhako now deserved. The app was down during SNL causing me to lose a lot of money. This isn’t the first time the server was down. Apparently, Coinhako is incapable of handling big traffic. Each time when this happened, they would apologize and said they would scale up server to handle more traffic, etc, but nothing has been done. Use this app at your own risk.
Useless customer service
Ayi18
I wonder how does Coinhako earn its 4+ rating on Apple AppStore. This app is incapable of handling high volume transactions, often causing me to lose out, or the app just crashes. Whenever I do a transfer to another exchange, the support team will write in email to verify some details and take a lame selfie for verification purpose, when my account is already verified. Moreover, I have to write in to ask for the status of my transaction as it was pending for over 20 minutes, when the transaction is supposed to be 3-5 minutes max, which resulted in an opportunity cost. Seriously, the company needs to look into its KYC process and also invest in the whole system architecture, and not make it so cumbersome for users. And your support team should look into response time to the users. Timing is critical.
We’re constantly working to improve your trading experience. In this update:
- Dark Mode Refined: We’ve polished the visual details in Dark Mode for a sleeker, more consistent look that’s easier on your eyes.
- Enhanced Clarity: We’ve optimized in-app text and descriptions to make navigation and features even easier to understand.
- General performance improvements and bug fixes.
Version 5.26.0
The developer, CoinHako, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
