HSBC Singapore 4+
HSBC Global Services (UK) Limited
-
- Free
Screenshots
Description
The HSBC Singapore app has been built with reliability at its heart. Designed specifically for our Singapore customers, you can now enjoy a secure and convenient mobile banking experience with:
• Online banking registration on mobile – use your mobile device to easily set up and register for online banking account. All you need is your Singpass app or your photo ID (NRIC/MyKad/passport) and selfie for verification.
• Digital secure key – generate a security code for online banking, quickly and securely without having to carry a physical security device.
• Instant account opening – open a bank account within minutes and enjoy instant online banking registration. If you are unable to complete the application in one go, you can resume the same at your convenience later on.
• Instant investment account opening - prefilled for eligible customers with few extra taps and instant decisioning to access Equities in Singapore, Hong Kong & the United States, Unit Trust, Bonds and Structured Products.
• Securities trading - access and experience securities trading anywhere, so you never miss opportunities.
• Mobile wealth dashboard - review your investment performance with ease.
• Global money transfers - manage your international payees, and perform timely transfers in a convenient and reliable way.
• PayNow – send money instantly and share payment receipts using just a mobile number, NRIC, Unique Entity Number and Virtual Payment Address.
• Scan to pay – simply scan the SGQR code to pay your friends for your meals or shopping or at participating merchants across Singapore.
• Transfers management - setup, view & delete a future-dated and recurring domestic transfers now available on the Mobile app.
• Payee management - one-stop solution for efficient payee management across your payments.
• Add new billers and make payments conveniently and securely anytime and anywhere.
• eStatements - view and download up to 12 months of both credit card and banking account eStatements.• Card activation - instantly activate your a new debit and credit cards and start using it immediately.
• Lost / stolen cards - Report lost or stolen debit and credit cards and request replacement cards instantly.
• Block / unblock card - temporarily block and unblock your debit and credit cards.
• Balance transfer - Apply for credit cards balance transfer to convert your available credit limit into cash to help pay off your dues with other banks or to use as you require.
• Spend instalment – apply for Spend Instalment and repay your purchases via monthly instalments.
• Pay with points – redeem your reward points to offset your statement balance using Pay with points.
• Virtual card – view your credit card details and even start spending online before your plastic credit card arrives.
• Chat with us - connect with us on the go whenever you need any assistance.
• FinConnect (SGFinDex) - view your personal financial data, including information from other banks, securely via the HSBC Singapore app.
• Introducing a convenient way to keep your contact information up-to-date. Update your phone number and email address on our app to ensure seamless communication.
Download HSBC Singapore app now to enjoy digital banking on the go!
Important:
This App is designed for use in Singapore. The products and services represented within this App are intended for Singapore customers.
This App is provided by HSBC Bank (Singapore) Limited.
HSBC Bank (Singapore) Limited is authorised and regulated in Singapore by the Monetary Authority of Singapore.
If you are outside of Singapore, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or reside in.
This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
What’s New
Version 3.45.0
• Update your phone number and email with our latest app update and stay connected so that you will not miss any important updates or notifications.
• Register for HSBC Singapore app without a Singpass.
Ratings and Reviews
Great app, need more basic functions.
Great app from HSBC! However, should allow clients to see more transactions instead of just 20, be able to see pending debit card transactions, change debit card spending limits, activate/temp lock debit cards, amongst many other basic banking functions.
Developer Response ,
Hi. Thank you for taking the time to give us your feedback. We are grateful for the confidence and trust you have with us and we are thankful for your support. We are constantly upgrading our app , you can also check out our webpage https://www.hsbc.com.sg/mobileapp on what's coming soon on our mobile app. ^KA
This app is the worst banking app I have ever encountered
This app seems to be designed by people who have never used banking apps and who do not know how online banking works. First, when I received my credit card and wanted to activate it through the app, it was not obvious at all how to do it. The letter that came with the card simply said to do it through the app without any other instructions. That would have been fine if the app had made it easy but no. I only managed to activate my card after clicking through everything on the app.
Then, I wanted to pay my credit card bill online but there’s no way to do it through the app nor the online banking page. I finally found some information on setting up an eGIRO in the FAQ section. But I cannot simply set it up online. I have to send an SMS (??!!), after which I received an auto-generated acknowledgment without any follow-up instructions. My only conclusion after this frustrating experience using HSBC’s pathetic attempt at online banking is that the people who designed their banking app and internet banking page do not want customers to actually use them. Please check out other banks’ banking apps and internet banking pages on how to design them because this is simply ridiculous.
The 2000s called and would like their experience back
HSBC SG is probably the worst digital bank in Singapore in terms of functions and UX. Reasons: 1) The app is slow and buggy. 2) it’s not even possible to add a new payee via the app, one can only do a one-time transfer. I have to go into the Internet banking portal from my PC to save the payee. 3) All transactions are written in with CAPS LOCK which makes it really difficult to read. The digital banks such as Revolut have solved this a long time ago. 4) Not possible to create or change term deposits from within the app — I had to email my RM to have my $s moved out of my TD account without getting charged. 5) Digital secure key is theoretically a good idea, but once I want to make transaction inside of Internet banking I have to enter a six-eight digit codes back on my phone to authorise, which is really hard. Why not just push a notification to my phone which I can then authorise with Face ID?
All in all HSBC feels like a bank from the last century, even for Premier customers. I cannot recommend.
App Privacy
The developer, HSBC Global Services (UK) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- User Content
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- HSBC Global Services UK Limited
- Size
- 503.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyright 2024. HSBC Bank (Singapore) Limited (Company Registration No. 201420624K)
- Price
- Free
Supports
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