iPhone Screenshots

Description

• Unlock any SG Bike and Mobike bicycles with one SG Bike app
• Optimise app to improve bicycle unlocking speeds
• Updated push notification services

Moving and travelling around Singapore? Ride along with SG Bike, Singapore’s local bike sharing operator! Psst, if you haven’t heard, you can now also unlock Mobike bicycles using our app!

Find our bicycles and get around your destinations in a healthy, fun, and affordable way!

With no deposits, simply SCAN, UNLOCK, RIDE!

How SG Bike works:
• Launch the app and locate the nearest bicycle
• Scan the QR code on the bicycle and wait for the lock to unlock
• Check the bicycle before taking a fun and healthy ride to your destination
• Once you have arrived at your destination, lock up the bicycle, tap end trip, and scan the yellow QR parking area at the designated area to complete your ride

Download the app and start riding with SG Bike!

Want to find out more or give us suggestions? Drop us an email at support@sgbike.com.sg or visit our website at www.sgbike.com.sg now!

What’s New

Version 4.5.68

• Unlock any SG Bike and Mobike bicycles with one SG Bike app
• Optimise app to improve bicycle unlocking speeds
• Updated push notification services to allow friendly reminders
• Squashed other bugs to improve overall app experience

Ratings and Reviews

1.3 out of 5
671 Ratings

671 Ratings

煞氣a飛姐 ,

Worst bike sharing services I’ve tried in the whole world

The title is no exaggeration at all. First of all, it is VERY hard to actually find a working bike. Most of them when you scan the QR it says it is faulty or just says unlocking until timeout. I decided to try one day, after scanning more 20 bikes, the 21st actually turned out to be working. Okay. The app says you are in a ride. Good. After that I parked it inside simi designated geostation. Manually locked it. It beeps as if it’s been locked. My app still says I am in a ride. Maybe I need to scan the QR? But it says ‘unlock’ and I am not even unlocking another one ( which is faulty btw). 10 minutes later. I received a message saying I did not park properly and they are going to fine me 5 dollars. Amazing! So difficult to actually unlock and rent a bike and so difficult to return but very easy to get fined. I think I am being very, very nice to not asking for a refund for such horrible experience and they are charging me first? Will never use it again. The only bike working was in a horrible condition btw. There is no maintaining at all.

Developer Response ,

Hello! Please email our support team at support@sgbike.com.sg with mentioning the #R3VA82H in the email subject for us to find a solution for your query. Thank you.

ach8921 ,

Couldn’t agree more to all the negative reviews

Genuinely do not like to write bad reviews as it’s very hard to make up for the lost “stars” and every business should get opportunities to improve. This is one app I’m at the end of my tether with. If the concept of your app is treasure hunt to find a working bike then you’re on point. But if it’s a honest effort at making people’s life more commutable at Low cost and carbon print then you’re failing miserably. Out of curiosity amongst the 15k+ bikes you’ve, do even 15 of them work? Roamed around a radius of 3 Km to not discover any bike although the map showed so. And amongst 6-8 bikes discovered, 0 were functional. This is the third time that it happened and I’m done with your app. There is a scarcity of bikes in many areas. So technically no one can rely on your app to be able to find one. And by mistake if we do come across one it’s faulty. Recommend you guys to do a cleanup repair of all bikes reported and scatter across some in every area. Some of your baskets are used as trash cans just by the way!

Developer Response ,

We want to deliver our best service to our customers. We will use your feedback to make us better. Please contact us at support@sgbike.com.sg mentioning #R3VAD92 in the email subject for us to look into the issue. Thank you!

cdsvhybbik ,

A BLOODY SCAM

First of all, I was required to top up $10 in the beginning and there was absolutely no message or warning telling me that there would still be deductions made to my card without me knowing. Secondly, the app malfunctions 80% of the time and does not unlock most bikes, crashes, has continuous errors, doesn’t scan, etc. I once actually spent half an hour trying to unlock bikes one by one. Lastly, from topping up $10, after using a bike (that finally worked)for 1.5hours, my account balance became -$7++. I meant to email them and check in with them about this but forgot about it. 1 month later, i Check my card transactions and Lo and behold: $3++ has been deducted every month for the past few months since I signed up for this app. Furthermore, on the app, there is NO OPTION to cancel your card. They have all your bank details. I’m absolutely furious right now and I want bloody answers.

Developer Response ,

Hi, please email our team for billing query at support@sgbike.com.sg mentioning the #R3VATZF in the email subject for them to take a look. We will assist you from there. We look forward to your email. Thank you!

App Privacy

The developer, UME Technology Co., Ltd., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You May Also Like