iPhone Screenshots

Description

***Have you heard? You will soon be able to unlock Mobike with the SG Bike app!***

Moving and travelling around Singapore? Ride along with SG Bike, Singapore’s local bike sharing operator!

Use our signature red and white bicycles and get across your destinations in a healthy, fun, and affordable way!

With no deposits, simply scan, unlock, ride!

How SG Bike works:
• Launch the app and locate the nearest bicycle
• Scan the QR code on the bicycle and wait for the lock to unlock
• Check the bicycle before taking a fun and healthy ride to your destination
• Once you have arrived at your destination, lock up the bicycle, and scan the yellow QR parking area at the designated area to complete your ride

Download the app and start riding with SG Bike!

Want to find out more or give us suggestions? Drop us an email at support@sgbike.com.sg or visit our website now at www.sgbike.com.sg

What’s New

Version 4.1.58

Hello! Have you heard the news? You will soon be able to unlock Mobike with the SG Bike app!

• Updated app to prepare for Mobike bicycle integration
• Squashing bugs and app optimisation

Ratings and Reviews

1.8 out of 5
26 Ratings

26 Ratings

Zaihanisme ,

Literally Unusable

I couldn’t ever unlock an SG Bike nor a Mobike since being forced to switch over from the near-perfect Mobike app. My subscription for the past 6 weeks has all been down the drain as the app will not even scan the QR codes on any bicycle.
This is literally a scam, seeing as how it’s really hard to find your credit card details to remove them, and cancelling the auto-renew on the Bike Pass was impossible as the text link was not clearly visible nor marked as a button.
Couldn’t even write in about issues because the app puts white text in a light grey input field, and much of the interface has grey text on a black background. It’s incredibly stupid.
Also, the app support link doesn’t even direct you to a proper grievances page.

Developer Response ,

Hello there, this is the experience we like you to have, and would definitely like to make it right for you! We will be able to help and guide you through cancelling auto-renew and removing of credit/debit card. Could you kindly email us at support@sgbike.com.sg for our team to assist you? As for the mentioned white text, it seems to be due to the dark mode setting in iOS. Please try reverting back to normal mode. Meanwhile, our developers are aware and will make the necessary changes in the upcoming versions, thank you!

yeeyeenoch ,

very poor experience

Bikes take very long to unlock bikes, up to 5 minutes. 5/10 bikes are faulty/ reserved in my experience. a further 2/10 bikes cannot be unlocked after waiting for really long for the unlocking to process. the price of riding this bike is much higher than its counterpart, AnyWheel. I highly do not recommend other Singaporeans to download this app.

Developer Response ,

Hi there, we are sorry that you did not manage to have a better experience. Bicycle unlock speed can be affected by a variety of reasons, such as connection and battery status. Please share with us more including the locations you are facing issues so that our team can try to rectify them. Please email us at support@sgbike.com.sg and include your App Review ID and account number. We look forward to making our services better for everyone!

Seananners fan ,

Why would you make the fonts white against a white background????

Had a really hard time creating my account and entering my password as I could not even read what I was typing on the screen, the use of a white font against a white background really shows the kind of quality in the work the developers have done designing this app. Ridiculous!

Developer Response ,

Hi there, could you kindly share with us over email where you encountered this? We tried to replicate but was unable to find the issue. Do share over email at support@sgbike.com.sg with your review ID so that our team can check and fix this, thank you! :)

Information

Provider
UME Technology Co., Ltd.
Size
119.8 MB
Category
Travel
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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