Screenshots

Description

SP Utilities is the starting point for you to track and manage your
utility bills and consumption! Compare various electricity
retailers’ offerings and even earn rewards when you adopt tips to
reduce energy usage.
For electric car drivers, you can easily locate EV Charging
Stations, then simply scan to charge and keep track of your
transactions.

Utility Account

• Open or close your utility account and check application
status
• Manage and update your utility details
• Submit meter readings for electricity, gas, water consumption
• View your smart meter consumption on daily intervals

Payments for Utility Bill

• Pay your electricity, gas and water bills all at once!
• Be informed about your latest bill via push notifications
• Add and save your credit card information securely for greater
convenience
• Browse past bills and payment history


GreenUp Feature **NEW**

• Earn rewards with easy GreenUp challenges
• Learn about sustainability by reducing energy usage!
• Invite family members to view household utilities and track
consumption together!

Electric Vehicle (EV) Charging

• Locate AC and DC charging stations
• Scan, charge and pay
• Browse payments history
• Charging status through push notifications

With the SP Utilities mobile app, we aim to deliver a more unified, seamless
experience for our customers. SP Group is a leading energy utilities group in the
Asia Pacific. It owns and operates electricity and gas transmission and
distribution businesses in Singapore and Australia, and district cooling
businesses in Singapore and China. SP Group is committed to providing
customers with reliable and efficient energy utilities services. More than 1.4
million industrial, commercial and residential customers in Singapore benefit
from SP Group’s world-class transmission, distribution and market support
services. These networks are amongst the most reliable and cost-effective
world-wide. For more information, please visit spgroup.com.sg or follow us on
Facebook at fb.com/SPGroupSG

What’s New

Version 11.18.0

Thank you for your continued feedback to make our app better.

In this release, we have some minor enhancements and bug fixes.

Ratings and Reviews

4.2 out of 5
2.1K Ratings

2.1K Ratings

d230688 ,

More than 1 utility account per email

App is good overall but I can’t add more than 1 utility account per email. I’m paying for my parent’s utility currently but I’m getting my own place soon and would like to add an account. The invite feature is not good enough and it’s inconvenient. I (or someone else) have to create another email just for this. I can’t even unlink email without closing my utility account? Why does it have to be strictly one email per one account? It’s bad. Is it because of security issues? No stranger is going to sign an account to pay for someone else’s bill? Right?

Update:
App support has provided assistance. Rating updated 👍🏼✨

Developer Response ,

Hi d230688, thank you for your updated rating and support.

alwayzhappie ,

bias & misleading non recurring card payments

recent: no app notifications reminder on outstanding. don’t even see notifications on statement sometimes. resulting in late payment & notice reminder via mail @ extra charge of 50c (i do not need the physical reminder of your app does the job)

feedback: signed up for adv meter, T&C stated will show usage per 30 mins interval. but in reality these only show per 6 hour or more time block. who has the time to keep track what happened over 6 hours ago!? adv meter is installed physically. yet time taken for it to go to your system & updated on my app is >6hrs!!?? this $40 not well spent......

awhile back: i’ve added card payment & ready for the convenient recurring bill charge as the norm for telcos. biggest shock when all the bills came back & slammed w late fee, reminder charge etc. turns out only dbs/posb will be recurring, others are manual. this VITAL info was not mentioned anywhere! wonder how many people got cheated this way. also a huge hassle & ended up speaking to multiple CSO (honestly some CSO CMI) before these ‘scammed’ charges were waived off. waste of time!

Developer Response ,

Hi alwayzhappie, thank you for your feedback. Please give us more details, including your Utilities account number, by emailing to appsupport@spgroup.com.sg so that we can assist you.

91278250 ,

SP Group App onlineonline

I appreciate very much having this app on my phone because my email is often inundated with scam mail pretending to be whom they are not. This app allows me to safely read my mail, prevents me from accidentally clicking on anything that could jeopardize my computer or my phone.
I make my payments safely and quickly, but most importantly I know it’s secure!
The history supplied with this app, also allows me to check previous payments at a glance without having to look up my paper records.
It is an excellent app and I’m so glad I have it on my phone

Developer Response ,

Hi 91278250, thank you for your feedback and support.

App Privacy

The developer, Singapore Power Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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