giga! Best Telco in an App 4+

Digital Mobile Service

StarHub Ltd

Designed for iPad

    • Free

Screenshots

Description

• Who is giga?
giga is the new Digital Mobile Service created to provide YOU with a Better, Simpler, more Intuitive Experience. We’re powered by Singapore’s Fastest Mobile Network.

• Rock ‘n’ rollover data
Rollover your unused data into the next month. Only giga gives your data a second chance.

• Go giga over data
Bytes on tap. Stack on WhatsApp, Instagram or Facebook packs, month after month.

• Jet, set, giga!
From Kallang to Kuta and Koh Samui, gigaRoam across ANY network in 48 destinations. Our awesome roaming data rates will have you going cha-ching.

• Your giga, your style
Personalize your giga App with your style, name and real-time usage alerts

• Hit us up, 24/7
Need support? We’re with you on Facebook, WhatsApp, giga App and web

• No frills, just chill
Sign up, buy and stalk your giga SIM delivery in a snap.

• Your choice, your pick!
Enjoy contract-free SIM Only postpaid plans from just $10. All giga plans come with free rollover data, free caller number display, free incoming calls & sms – Forever. No contracts!

• No hidden fees
With giga, there are no excess fees and no bill shocks. Viva la giga!

• Keep your number!
You're welcome to join the giga experience by porting in your existing postpaid number from other Singapore telcos. Number porting to giga is free.

• 3 Easy steps to get your giga on!

Step 1: Download the giga app
Step 2: Launch it and create your giga account
Step 3: And we’ll deliver the SIM to you by next working day

• What’s hot
Follow us to be the first to know about our latest deals!
Facebook https://www.facebook.com/gigaexperience/
Instagram https://www.instagram.com/gigaexperience/

Welcome to giga! The Best Mobile Service in an App

What’s New

Version 1.69

Bug fixes and stability improvements.

Ratings and Reviews

4.6 out of 5
4.3K Ratings

4.3K Ratings

Little Furball ,

Yuki (Live Agent) is Fantastic!

Was previously with MyRepublic. Received my Giga! SIM card on 29 April and has been trying to complete number porting for 2 days from MyRepublic to Giga!
Porting of number was a nightmare! Kept receiving automated messages that the Number Porting was unsuccessful. Contacted MyRepublic and they highlighted that the request was never received! Hence, it was likely a backend issue with Giga!
Took hours to reach a Giga! Live Agent and it’s no fault of the Live Agent but the chatbot and internal process of routing to the Live Agent since 11am! Was lucky to finally reached a Live Agent around 5.50pm on the same day and through the expert advice from YUKI (Live Agent) to select (M1) as the existing telco instead of (MyRepublic) and she even assured me that she will continue to stay on past 6pm to assist if I still encounter any issues with the Number Porting as Live Agent support is from 9am to 6pm, Mondays to Saturdays. The Number Porting Unsuccessful message has since stopped. Now (fingers crossed) waiting for the Number Porting process to be completed (based on scheduled batch process) and hopefully not spillover to the new billing cycle of my existing telco mobile plan on 1 May!

Developer Response ,

Hi hi thank you for your lovely review! I have relayed your feedback to Yuki. Appreciate your continuous support to #gigaexperience - Leera

gohss1 ,

The network is great with free 1G data for IG/FB almost every other month

Love this network. On top of getting free data almost every other month, I have infinite data on my bday and also get additional data on the bday of Giga! The network has never failed me. The only thing is the difficulty of getting to chat with their live agent. I had similar porting problem I the beginning as mentioned in one of the review and took hours before I could chat with their live agent. Thankfully everything was resolved in time and the porting went they successfully.

Developer Response ,

Hi hi gohss1 thank you for your lovely review! I have relayed your feedback to my team. Appreciate your continuous support to #gigaexperience - Leera

Razeen M. ,

I can't understand why this app has so many positive reviews

The app frequently crashes on me and won't load on WiFi at all (my current device is an iPhone 11 Pro, but I've tried it on a Pixel 4 and Galaxy Note 10 as well for reference). Animations are janky and very crudely made. The "Chat with us" button on the Help page NEVER EVER works. I've tried uninstalled and reinstalling, I've tried at different times of the day and week and it's just not reliable at all.

As for the network, I have found that when it's connected it's delivers quite decent speeds. But my god, the number of dropped connections when I'm driving around is frankly laughable. The tower switching system is very poor. I had very very high expectations but unfortunately I am another dissatisfied customer.

Update: I tried switching to Gomo and when they sent the porting request, it got blocked and the port-out was denied by Giga. What a mess.

Developer Response ,

Hi hi Razeem We're sorry to hear this do rest assured I have feedback this to my team and we have upgraded out app for a smoother ride :) - Leera

App Privacy

The developer, StarHub Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • User Content
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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