iPhone Screenshots

Description

My Singtel app

My Singtel app lets you do more from an all-new, single-view dashboard. Manage multiple services, get rewards with StepUp, pay your bills, subscribe to roaming plans, shop the latest deals, and more – all while on the go!

StepUp
• Activate StepUp and get free data and more with every step you take
• Participate in challenges to get additional deals and vouchers from our partners
• Integrates with Apple Health and other devices that provides data into Apple Health as the device source, to sync your steps data and activity information to get rewards
• Its free to use!

Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage

Bills
• Pay your bills securely
• View and download up to 6 months of your bills

Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill

Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards
Message Us
• Chat with us in-app when you need help

Inbox
• Get updates on important system notices, promotions and rewards

More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks

What’s New

Version 8.11.0

My Singtel app simply gets better with time. Included in this release are performance improvements.

Ratings and Reviews

4.3 out of 5
88.4K Ratings

88.4K Ratings

Rafiqsan ,

Suggestion for Data Control

I would compliment Singtel for continuously improve the apps to make it user friendly and make its customer easy access to varies request and needs without going through the customer service phone.

However can I give a suggestion. Can Singtel include a function for user to manage their data that once the data reach its max, it will cut off the data and user will not exceed the max data that been allocated for them. However if user want to choose to exceed their data cap, they can also do so by given a choice to Off the request. Currently Singtel only have Disable Data on this Plan option.

Why I suggest this is because recently my kid use my phone and it exceed the data by 0.04GB and I have to pay extra $10 for that. I do have the reminder SMS to send to me at 90% data usage and more than 100% usage but it does not help as my kids ignored the sms and did not alert me. Kids being kids. So that’s why I suggest for this option so that we can avoid been charge extra $10 for a very small data that we exceeded.

Developer Response ,

Hi Rafiqsan, your positive review really made our day :) Our team is constantly working to to bring you more meaningful features, so thank you for sharing your ideas with us. We will be sure to pass along your feedback to our product designers. Have a great day! -CM

地铁上的大叔 ,

我读书少!不会英文!

可以让软件多一个中文系统的吗?可以把跟服务台的联系电话放显眼一点点地方吗?而外配套续订可以发个信息搞定!取消又那么麻烦要打电话这个是什么梗?

tired of calling! ,

Bills are empty!

Update:
Thanks for following up and fixing the problem. I appreciate immediate attention from App Review support team and customer service team.

==========
I’m receiving monthly bills amount but if I want to see my bill then the file is blank! I can’t claim my bills from company because MySingtel simply gives me blank pdf!
I tried on MacBookPro Safari/Chrome too, I don’t see my bills in history, it only promotes downloading app from AppStore and Play Store! Why on the earth someone should promote mobile apps on MacBook?! Just give me my bills...
Every month I have to contact customer service, although they are trying to help but they can’t do much because of the circumstances. Last month I had to spend 1 week to get my bills, chatting and calling few times. Super frustrating... I called two days ago to get December bill, after half an hour conversation and proving the problem, the agent said he is emailing my bill but I still haven’t received any email! But I got a link to rate the CS?! He said he will call next day to confirm I received my bill otherwise he will send a hard copy (and I have to pay for it) but no call was received.
I hope you plan to fix this issue ASAP!

Developer Response ,

Hi there, very sorry to hear of your frustrations regarding your bills! An email has been sent to notify you of this reply. Kindly reply to that email with your contact information so our customer care officers can reach out to you and help you with this. Rest assured, we are here to help! -CM

App Privacy

The developer, Singtel Idea Factory Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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