Geneco 4+

Manage your Geneco account

SERAYA ENERGY PTE LTD

Designed for iPad

    • Free

Screenshots

Description

Geneco mobile app that lets you do more, all at your fingertips! Manage your account, pay your bills, redeem your rewards and more!


Benefits:
• Check contract details
• Renew your contract with ease
• View monthly bills and transactions
• Monitor monthly usage
• Securely make a payment using credit card, debit card or GIRO
• Redeem your PowerUp Rewards
• Set up recurring payment seamlessly in the app

What’s New

Version 3.38

We’re constantly making improvements to the Geneco app to enhance your experience with us. This version consists of UI/UX enhancements.

Ratings and Reviews

1.8 out of 5
137 Ratings

137 Ratings

Rich890789548 ,

Unable to access menu items in app

I have been using the app and there was no issues. Recently after I login, I can’t see my account details, payment methods etc. It just doesn’t show on the app. I have deleted and reinstalled but still the same. Is there a problem with the app? Worst still, the only way to access my details is via the app. Please can something be done

wKevin ,

Poor user experience

To get my bill I need to put my Geneco Password (Geneco Account #) from within the app. 1) I am already logged in 2) why introduce another password 3) how should I remember my Geneco account number 4) the app indicates that the password is the a/c number (not sure what then is the point of a password). I think the team has not thought through this well.
Poor user experience. And illogical and unnecessary security measures.

Aranthai ,

Opening & Printing Bill issues

The Bill is unable to be printed from the app, sharing is Disabled. Opening in Safari means need to sign in again. What a mess.

A/c number is Password to open the PDF Bill. How many of you remember the Account number? Need to close the window and go back to copy the A/c number and paste it to open the PDF. Why not make NRIC as PDF password?

This app is not user-friendly.

App Privacy

The developer, SERAYA ENERGY PTE LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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