ZYM Mobile 4+

Handphoneshop Pte Ltd

Designed for iPad

    • Free

Screenshots

Description

ZYM Mobile, a Mobile Virtual Network Operator (MVNO) in Singapore, is supported by the country's No.1 Telco provider. It presents a range of premium-speed mobile data plans, both with and without contracts, along with global roaming data plans and international IDD talktime.

The operator of ZYM Mobile is Handphoneshop Pte Ltd, which is a subsidiary of the mDR Group. The mDR Group manages a vast network of aftermarket services and telecommunications retail stores, including franchised ones, that provide communication products and services, including but not limited to mobile, fixed, and wireless broadband.

What’s New

Version 2.2.0

App Improvement
Bug Fix

Ratings and Reviews

2.3 out of 5
48 Ratings

48 Ratings

kevinkitty ,

Becareful it’s almost like a scam!!!!!!!!

My wifi was down and thus i ran out of data. I had to borrow people’s hotspot to MANUALLY go to app and purchase add-on data.

To my horror, do u know whatever add-on ur purchased will be AUTO-RENEWED? There was nothing stated on this. So i actually got charged the following month and the next as i didnt go look at the bill. And best part is, u CANNOT even unsubscribe to the add-ons yourself. U have to try and reach their “almost non-existent” customer service email just to UNSUBSCRIBE. And there’s no hotline or what.

And i stated clearly my scenario, and ask for goodwill on waivers as i clearly did not utilise any of the additional data and even not exceeded my data plan and it was just a one-off data purchase. But guess what? They flatly rejected and willing to wait $0.00 . I do admit it’s my fault for overlooking the bill but it’s such a bad customer experience so far. Paying for something that u didnt use and u had no way to unsubscribe yourself!

AT blight ,

can’t even get pass the log in screen

after keying in my email and password, a blank screen pops up meaning that it’s clearly an app issue, reached out to customer service via IG and we just went in circles with them asking me to delete and install the app again and asking if i have my mobile data switched on for the app
i even show them a screen recording of what went wrong but they eventually gave up and told me to go down to a stall to solve it
experience at the store was even worse, the reply i got from the lady was that “my colleague uses an iphone too and she has no issue logging in” with no other solution for me

ZymNoGo ,

Absolute trash of an app

Payment page keeps getting stuck, went to customer service with no avail. Payment charged to my card but I still can’t port over my number or even login to the app without it being hung on some page.

Pls fix the app and have adequate customer service! Such terrible experience and no one has gotten back to me for days even though they say a ticket has been raised.

App Privacy

The developer, Handphoneshop Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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