AlayaCare

Name: AlayaCare
Rating: 4.1 (1216 reviews)
Author: AlayaCare Inc.

Health & Fitness

Free

1.2K Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

AlayaCare Inc.
Language

EN
+ 11 More
Size

202.4
MB

The AlayaCare Care Worker app makes it easy for care workers and nurses to access and track client health and fitness. Real-time scheduling, time tracking, charting and clinical documentation are all at your fingertips, so you can deliver exceptional health care. Great for a variety of medical care modes, from senior care to child care - the app is available in English, French and Spanish. Use the Care Worker app to: -Have real-time access to schedules, route details, billing, safety, time tracking, patient data, and form reporting -Update and track patient visit including progress notes, medications and tasks -Track data accurately with GPS-based clock in/out and location-based electronic visit verification (EVV) -See updated schedules in real time, then stay on track with mobile alerts and reminders -Keep data secure with session timeouts, secure log-in (including SSO), encrypted data transit and compliance with privacy legislation Try the AlayaCare Care Worker app today for a seamless experience across your AlayaCare workflows. Better technology. Better outcomes.

Ratings & Reviews

4.1

out of 5

1.2K Ratings

Alayacare review
08/02/2022

friend of Nestor
The app is fairly easy to use however I found a few glitches. #1, I’m not able to go back more than 10 days to two weeks to see what hours I have worked or what I may have submitted and if I don’t keep my own records, I have no way of confirming if my compensation is correct. Also, when I’m typing in visit notes, I frequently have to start over because what I’ve typed disappears if I do one back space or something, I’m not sure what it is, but it just completely disappears and I have to start the note again.Little issues that I’m sure it can be cleared with time and attention.
Alayacare review
08/02/2022

friend of Nestor

The app is fairly easy to use however I found a few glitches. #1, I’m not able to go back more than 10 days to two weeks to see what hours I have worked or what I may have submitted and if I don’t keep my own records, I have no way of confirming if my compensation is correct. Also, when I’m typing in visit notes, I frequently have to start over because what I’ve typed disappears if I do one back space or something, I’m not sure what it is, but it just completely disappears and I have to start the note again.Little issues that I’m sure it can be cleared with time and attention.
Could be great! Until then.
Aug 22

anGIR hunGIR danGIR
Some standard functions are missing. Primarily calendar functions. In design, to signify “calendar”, a wall calendar with multiple day squares on it is used, and to signify “today”, a wall or day calendar with 28 or 31 on it is used. It’s unintuitive to use what is typically used as a button for viewing a calendar as a button to view the user’s today, and it’s just plain odd to decide to have no full calendar function in an app whose top function is showing users their schedules, unless I’ve managed to not press that invisible button after pressing every visible one, in which case, make it visible please. Otherwise, who on your team argued that it is easier and more logical to swipe 14 times in a row to look at your full schedule (21 times if your workplace does three week schedules) than to press one button and view your whole calendar? Do they sell ice to penguins? Charcoal to the devil? They might BE the devil, convincing a team of developers to not put a calendar in their calendar centric app. And if the truth is that the developers never thought to put one in, lie, lie to me, lie to your investors, and silently put one in. Oh, and it would be nice to have an in app option to manually clear your cache, if you’re downloading for offline mode, but the app experiences an error that causes it to keep the cache.

Developer Response
Hello, thank you for your feedback! Good news, the monthly calendar and improved schedule are coming soon!
Could be great! Until then.
Aug 22

anGIR hunGIR danGIR

Some standard functions are missing. Primarily calendar functions. In design, to signify “calendar”, a wall calendar with multiple day squares on it is used, and to signify “today”, a wall or day calendar with 28 or 31 on it is used. It’s unintuitive to use what is typically used as a button for viewing a calendar as a button to view the user’s today, and it’s just plain odd to decide to have no full calendar function in an app whose top function is showing users their schedules, unless I’ve managed to not press that invisible button after pressing every visible one, in which case, make it visible please. Otherwise, who on your team argued that it is easier and more logical to swipe 14 times in a row to look at your full schedule (21 times if your workplace does three week schedules) than to press one button and view your whole calendar? Do they sell ice to penguins? Charcoal to the devil? They might BE the devil, convincing a team of developers to not put a calendar in their calendar centric app. And if the truth is that the developers never thought to put one in, lie, lie to me, lie to your investors, and silently put one in. Oh, and it would be nice to have an in app option to manually clear your cache, if you’re downloading for offline mode, but the app experiences an error that causes it to keep the cache.
Developer Response Sep 9
Hello, thank you for your feedback! Good news, the monthly calendar and improved schedule are coming soon!
Worst experience so far
05/03/2024

Gaglyanne
I just started working for the company using this platform about a month ago. Since I have started using it I’ve had nothing but issues. When I go to clock out and put all of my care notes in it will put the notes in and say I’ve clocked out, but it leaves me clocked in for hours. I’ve double checked many times. It also doesn’t always clock me in either. So my client and I will get assaulted with phone calls asking if I’m even there. Which I am. Often times when I go to clock in it says server error. I have a new client, and now I have no access to their information that I need to know. I also can’t see their address. So I have to call in to figure it out. I was also scheduled 40 hours a week with a new client, but the system had a glitch, nothing was saved, and someone else got the client. Now I’m down to 20 hours a week. I can’t pay my bills off of 20 hours a week. The scheduling employee told me about the issue. I can’t believe with the poor reviews that the company would even use this app especially when handling sensitive information, and the fact that dozens of employees need this information to be 100# accurate and correct at all times. and We need to be able to be able to review client info for safety and care for our clients. Needs a lot of work!

Developer Response
Hi, thank you for the detailed feedback and we're sorry this was your experience. We strive to provide a great app for you and this is not the experience we want you to have. If you could share more details with us, please email them to mobile.feedback@alayacare.com and our team will be happy to help you troubleshoot your issues further.
Worst experience so far
05/03/2024

Gaglyanne

I just started working for the company using this platform about a month ago. Since I have started using it I’ve had nothing but issues. When I go to clock out and put all of my care notes in it will put the notes in and say I’ve clocked out, but it leaves me clocked in for hours. I’ve double checked many times. It also doesn’t always clock me in either. So my client and I will get assaulted with phone calls asking if I’m even there. Which I am. Often times when I go to clock in it says server error. I have a new client, and now I have no access to their information that I need to know. I also can’t see their address. So I have to call in to figure it out. I was also scheduled 40 hours a week with a new client, but the system had a glitch, nothing was saved, and someone else got the client. Now I’m down to 20 hours a week. I can’t pay my bills off of 20 hours a week. The scheduling employee told me about the issue. I can’t believe with the poor reviews that the company would even use this app especially when handling sensitive information, and the fact that dozens of employees need this information to be 100# accurate and correct at all times. and We need to be able to be able to review client info for safety and care for our clients. Needs a lot of work!
Developer Response 05/07/2024
Hi, thank you for the detailed feedback and we're sorry this was your experience. We strive to provide a great app for you and this is not the experience we want you to have. If you could share more details with us, please email them to mobile.feedback@alayacare.com and our team will be happy to help you troubleshoot your issues further.
Client/caregiver Signature issues
03/15/2023

KY caregiver
I have been using this app for 2-3yrs now. For the past few months I have had issues when it comes to having the client sign/caregiver sign at the end of my times. I go in click on the signature and get kicked completely out of the app all together! I have spoke to my IT guy and we have tried everything to get it to wk!!! Nothing does!!! I have an I phone 12 so it’s not the latest version but also not the oldest. Please fix this issue! Very irritating and makes my job a lot harder!!!Update March 15th 2023:New Version of app, yet same problem exists! Still unable to get signatures and get kicked completely out of the app! IT for my company can NOT figure it out, yet I keep saying it has ti do something with I phone 12’s specifically! There was an update our higher ups had to do months ago, which wasn’t supposed to affect us.. yet, here we are even with this “new version” it still isn’t working correctly! It’s gotten to the point I will probably lose my job bc I have to have this app that DOES NOT WORK! Does not work on my I phone or on the tablets!! Please fix this issue Alyacare!!!
Client/caregiver Signature issues
03/15/2023

KY caregiver

I have been using this app for 2-3yrs now. For the past few months I have had issues when it comes to having the client sign/caregiver sign at the end of my times. I go in click on the signature and get kicked completely out of the app all together! I have spoke to my IT guy and we have tried everything to get it to wk!!! Nothing does!!! I have an I phone 12 so it’s not the latest version but also not the oldest. Please fix this issue! Very irritating and makes my job a lot harder!!!Update March 15th 2023:New Version of app, yet same problem exists! Still unable to get signatures and get kicked completely out of the app! IT for my company can NOT figure it out, yet I keep saying it has ti do something with I phone 12’s specifically! There was an update our higher ups had to do months ago, which wasn’t supposed to affect us.. yet, here we are even with this “new version” it still isn’t working correctly! It’s gotten to the point I will probably lose my job bc I have to have this app that DOES NOT WORK! Does not work on my I phone or on the tablets!! Please fix this issue Alyacare!!!

Better bug fixes lead to better outcomes! Your work is important to us, let us help in reducing unnecessary anxiety and stress so you can continue doing incredible work as efficiently as possible. This release contains minor fixes and improvements.

Version 2.65.2

Oct 28

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Location
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

More by AlayaCare Inc.

AlayaCare Family Portal

AlayaCare Family Portal

You Might Also Like

CubHub

Mobile Charting
WellSky Personal Care

Medical
KARE Heroes

On Demand Nursing Shifts
IntelyCare - Nursing Jobs

RN, CNA, LPN & Nurse Staffing
ShiftMed - Nursing Jobs App

Work Local RN, LPN, CNA Shifts
AllShifts

Book. Work. Get Paid—Instantly
connectRN

Per diem RN, LPN, CNA shifts
ESHYFT - Per Diem Nursing

CNA, LPN, & RN shifts near you
Statewise

Medical
Clipboard

Healthcare and Education Jobs