This is the worst property management company I have ever seen. I just rented a house from them for 2 yrs. The owner of the house name was not on the lease if if was we would have never rented the house. Mynh would not fixed anything because the owner would not let them. The fan in the living went bad shortly after moving in the owner would not fix it said we could but to her it was just cosmetic. The floor in the kitchen started coming up she was told by Mynh this dangerous but she said no do not fix it. I fell in the kitchen because of this and I’m 75 and blind on the left side. This owner would come to my house without a appointment and when you tried to talk to her she would just stand there and smile at you. With a written notice and all signed off on it we moved 3 mos before our 2 yrs were up. I had the house cleaned really for move in and now I still waiting for my 2300 deposit. This owner has 2 of these houses in Siena LV NV and she did the other person the same way and she moved out b4 her lease was up.

Horrible app even worse rental property. I’ve tried to log in to the app and on the website for the past 4 days to pay my rent. It’s no longer an option. I’ve sent an email every single day and I have yet to get a response. The app will constantly log you out. When I move in , the place wasn’t clean. I also request pest control y money because of the roach infestation. It’s extremely difficult to get in contact with someone. You’ll speak to 3 different people trying to resolve 1 issues. It took them 20 days to fix my ac in may. You will personally reach out the maintenance people and schedule things and they will still show up on the wrong date. There’s mold in the bathrooms as well. I would not recommend this company or the property I stay at. The walls are thin. You will hear your neighbor drop a remote, you will hear how excited the dogs get when the owner get home and lets them out their cage. It may be for some, but not me.

Everything about this company is absolutely awful and this app is just an icon for that whole statement!This company DOES NOT WANT to speak to their tenants so they do not provide phone numbers or emails. Your only option is to message through the app. And because they don’t want to speak to tenants, the only messaging option is an AI chatbot that doesn’t actually work. They even recently removed the repair request system and turned that into a chatbot. The chatbot doesn’t understand anything you tell it and constantly errors out. This is not “Yelp”, and opinions about the company are meaningless posted here, but everyone else is right, MYND is an absolutely horrible management company with zero credibility, accountability, or skill for managing property or supporting the people who live in the units. Also, they are a national company and don’t bother to learn the unique laws about the areas they serve. I have had to educate them, multiple times about the rental laws in my area. How many less knowledgeable tenants have they bilked out of money, illegally charging fees?!?I hate this app with a passion and were I not in a rent controlled apartment in an unaffordable economy, I would move out in a heartbeat!

I’ve been with many other properties. I can say MYND management is the best I’ve been with so far. They make it so easy for me to pay my rent. I was so tired of making money order for every little thing. Now, I can just roll over and grab my phone and pay my rent without having to leave the house. Anytime I have a concern or not sure about something. I don’t have to wait for weeks to get an answer back. I wish a lot other properties can set up like this so it can be much easier for the residents, there’s a lot of people without transportation to get around. I love it!!!!!!!!!!!! MYND management is the way to go. I haven’t had no issue. And they quick to solve your issues or problems.