Came to California on vacation from a medical state and, of course, couldn't bring my medicine with me. Being able to get my medicine delivered to me without having to find a store in an unfamiliar city while unmedicated was already a life saver, but it was also so easy (just put in the address and snapped a picture of my driver's license) and I appreciated all of the options. Some of the reviews are knocking the "quality" of the medicine, but I thought it was great. IDK how much you can really complain when they will bring it right to your door and it's definitely getting the job done 🤷🏻‍♀️🤷🏻‍♀️ Delivery driver was pretty nice too!

Overall a bad experience but I’m giving it one star because there have been many times when the estimated time of arrival is false and it takes longer than expected and you don’t get any updates through text or the app. You can only buy through website and the website rubber bands randomly and at times products will be unavailable just a few seconds after selecting them. The drivers have always been really nice, I don’t think it’s their fault the technologies used to run the app and the website are outdated. For product selection there are times when you can’t really find what you want because it seems like they aren’t replenishing product as actively as they should. So if you have a favorite brand to go to don’t expect to find consistently, expect to have to browse around to find something you might like. I have never tried to return a product but they are good about giving supplemental credit when they lag too much, at least when my wait time ended up being 3-4 hours they added credit to my account. But other times I’ve just been patient rather contacting customer service. Sometimes it’s worth it to just order when there’s discounts on products, I’ll just swallow my pride and order because not all delivery services have day to day discounts that are beneficial to avoiding paying the heavy taxes related to recreational cannabis.

terrible experience: slow delivery, dry buds, friendly driver,$50 forced minimums before high fees and taxes round your order up to $70-80+: 2 hour wait window in the heart of anaheim, you can order pizza four times and have it delivered faster than you can get products from this service. I got in touch with customer support about why it’s taking so long he said the driver had to go pick up the stuff from the shop 🤯. at that point I felt for the price and time I should have just gone myself instead of using a middleman. they don’t have any of the weed you see online in stock they go buy it from the shops when you purchase. if you’re not disabled and can just go to the shop yourself it would be plenty cheaper than paying for this service. just ask a friend to get you some when they go if you don’t have a car/ use uber. i ordered from the humboldt farm brand it was insanley dry both strains. i signed up years ago bc a friend asked so he could get some type of referral i never actually used this service before now, my referral had already expired so I had to pay full price to learn this lesson

My order got canceled and I was sent a text saying to either reorder or get in touch with support. That would be fine, except the website was still showing my order as active and would not let me reorder. This continued until 9pm when no more orders are allowed, then magically the website finally showed my order as canceled. How convenient that it didn't process until I no longer had the option to reorder. I tried to get in touch with support through the live chat option on the webpage, which consistently redirected me to an email. An email is NOT a live chat. I had to google to find a support number since there isn't one on the website, and spoke to an agent who once again tried to direct me to the live chat and email options. There is no support, only an endless feedback loop. I used to order from this app all the time, but this experience was so frustrating, suspicious, and scammy that I no longer trust this place with my payment info and I wouldn't recommend anyone else to either.