Works well enough, and I’ve read plenty of reviews to know that I shouldn’t rely on the GPS logging feature, so I manually enter my mileage. Unfortunately, and without fail, every time I enter my mileage at the end of the day and reopen the app next day, it magically moves the mileage I previously entered to the day prior. For example, I drive 45 miles on Tuesday and put that into the trip log. When I open the app on Wednesday that trip is now magically on Monday. Simply clicking the trip and editing the date doesn’t stick, but if I delete it and re-enter it does. Seems to be related to entering mileage on the current day only, as entering mileage for past dates doesn’t have issues. I’ve given up on trying to fix it, and just assume since the miles are accurate my company should be ok with it.

Unpredictable and unreliable. The company that I work for requires GPS logging for mileage tracking and this app isn’t reliable. Therefore, my reimbursement is affected. The lack of reliability of this app costs me money, time and aggravation!!!! Wheels should either fix the app or stop providing the service. I’ve used it for four years now and have had the same results and get the same response from Wheels, “our developers are working on it.” What have they been doing for the past four years? The recent updates have done nothing to make the app easier to use, they just update the graphics of the logo. There are prompts on when I log in to ‘update authorization.’ When I click on it to update, I get “Unexpected Error…”. These types of errors are very common with the app. Again, Wheels provides no real answers. Do something about this, Wheels! Like I mentioned above, if you can’t provide the software for the service, don’t offer the service! I’m sure the company that I work for is paying good money for the service built around this barely usable app.

I have to use this app as part of my employer’s rollout of the IRS FAVR program. If I had a choice to find and use another app, I would definitely do that. At this point, I’ve been using the app for almost a full year and although they have released occasional updates, none of the updates seem to be targeted toward improving the experience of the end user and that’s because the end user is not their customer; the employer is their customer. Like other reviewers have already pointed out, don’t bother with GPS tracking; you’ll spend more time fixing the entries than if you just manually log your miles. If developers are actually reading these and want feedback, please make the app faster. You could start by removing the login requirements for the app; if somebody manages to snatch my unlocked iPhone out of my hands, logging a trip in the Wheels app is not something I’m worried about the thief doing.

It’s clear this app was not designed by people that travel for work. If it was, then it wouldn’t auto log a flight as a 700 mile drive. 🤦‍♂️I’ve had to disable the GPS logging. Even when I wasn’t actively logging a trip, the app decided to log one anyway, which became obvious when it logged the miles of a recent flight. I recognize that this is a complex task for the developers, but nobody wants another app to baby sit. Fortunately, you can just turn off the GPS access and manually log your trips. And sadly, this is easier and less frustrating than trying to decipher the collective mess of trips the app auto logs. I just wish they would make manual trip logging easier… maybe utilize the Siri API, or extend the app into Apple Shortcuts app, or make a CarPlay app. Also, do we need to login every time? Face ID is fast, but it just adds another frustrating delay to an already slow app. No data in this app is so secure and sensitive that I should need to authenticate every time I open it. I’m already on my iPhone that I’ve unlocked with Face ID or a passcode. Even if someone swiped my iPhone out of my hands while it was unlocked, they’re not going to find anything of value in a trip logging app. Maybe instead of making the whole app secure, they could just make viewing the log history secure? Also, when Wheels decides it’s time to change your password, they don’t warn you… you’ll just try and login one day and it says your password is wrong. It’s not. They just don’t know how to prompt for a password refresh. Finally, don’t travel on Sunday. Why? Because the app/service is down for the ENTIRE DAY while they do maintenance.