24GO by 24 Hour Fitness

Name: 24GO by 24 Hour Fitness
Rating: 4.5 (12232 reviews)
Author: Yourtrainer, Inc.

Personalized Fitness Experi...

Free · In‑App Purchases · Designed for iPad

12K Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

Yourtrainer, Inc.
Language

EN
English
Size

197.9
MB

Achieve the fitness results you want – inside and outside of the gym – with 24GO®, the Official App of 24 Hour Fitness. KNOW WHAT TO DO AND WHEN with Custom Workout Recommendations - Get a game plan for success with 24 Smart Start™, a multi-week fitness plan customized to you and your goals - Go straight to working out with workouts picked for you daily that fit your goals, equipment and current location - Add workouts and plans to your Favorites to keep your most-loved sessions on repeat ACHIEVE YOUR RESULTS FASTER with Thousands of Workouts and Plans - Explore in-club and at home workouts from 24 Hour Fitness and trusted partners like LES MILLS®, Zumba®, Kettlebell Kings™ and more - Adapt Smart Workouts to fit your needs in the moment: skip or swap out exercises, change the intensity, or add or remove equipment for the perfect fit - Get expert coaching with audio-guided cardio workouts with options available for treadmill, elliptical, bike, rower and more - Explore multi-week fitness plans for every goal and personalize them to fit your schedule STAY ON TRACK TO RESULTS with Scheduling and Reminders - Allow access to your mobile calendar, so you can plan out your week and add workouts and classes - Receive alerts and reminders about your reserved classes, workouts and training sessions, so you never miss the best part of your day MEASURE YOUR PROGRESS with Performance and Goal Tracking - Apple Health integration – The 24GO app can send your workout data (Active Energy, Heart Rate, and Workouts) to Apple Health, so they count towards your Activity Rings. It can also read data from Apple Health (Date of Birth, Height, Weight and Sex) and use this data to recommend 24GO workouts. - Fitbit integration - Connect your Fitbit account and your 24GO workouts will count towards your goals in Fitbit - Heart Rate Monitor integration - Add your Bluetooth 4.0 capable device and view HR inside your workout - Download to your Apple Watch to track your performance during your 24GO workouts - Earn badges as you work out, check into the club and log activity to celebrate your achievements GET THE MOST FROM YOUR 24 HOUR FITNESS® MEMBERSHIP - Find 24 Hour Fitness® clubs, coaches and classes near you when you enable location services - Use the QR code in the app or on your Apple Watch for quick and easy touch-free club check-in - Reserve your favorite studio classes, add them to your mobile calendar, set reminders and get real-time updates* - Add your 24 Hour Fitness® coach to your account for extra accountability and personalized support The 24GO app is free to download and use. Messaging and data rates may apply. *Not all features are available to all 24 Hour Fitness® members. The 24GO Privacy Policy is here: https://www.24hourfitness.com/company/policies/privacy/privacy_policy.html The 24GO Terms of Use are here: https://www.24hourfitness.com/company/policies/terms/terms_of_use.html

Ratings & Reviews

4.5

out of 5

12K Ratings

PT exercise
06/22/2024

denidewdrop
I arrived at 11 filled out all my paperwork to join the gym through Medicare. Arlene what’s the very helpful walk me through the app took my picture for my 24 hour fitness card.Showed me by printing out all the exercises that are available for the week.My first day in the pool for a year just had knee surgery complete knee replacement.The workout was good a little intense when I was swimming, with the noodle under my arm, my left leg and foot I could feel pain as kicking, in the lower part of my leg all the knee was a little swollen on the right side on the water buildup and the left outer of the knee very swollen. I literally came home and warmed up dinner then went to bed on a heating pad. Woke up sore and tired rested for the rest of the day and hopefully will head out tomorrow Sunday at 11:00 pool exercise, 1 1/2 hours. I then got in the Jacuzzi for about 15 minutes. The most difficult part was going down the stairs good thing there were two railings to help support my body.The other problem I had was there’s two parts in the Jacuzzi that the cement was raised why I don’t know, but I tripped in and did my knee hurt my knee by twisting it because of it needs to be told about Jacuzzi.I will be back every other day for a month. See what results I get with moving my surgery leg except for Saturdays and Sundays too many people.

Developer Response
Thank you for your encouraging words.
PT exercise
06/22/2024

denidewdrop

I arrived at 11 filled out all my paperwork to join the gym through Medicare. Arlene what’s the very helpful walk me through the app took my picture for my 24 hour fitness card.Showed me by printing out all the exercises that are available for the week.My first day in the pool for a year just had knee surgery complete knee replacement.The workout was good a little intense when I was swimming, with the noodle under my arm, my left leg and foot I could feel pain as kicking, in the lower part of my leg all the knee was a little swollen on the right side on the water buildup and the left outer of the knee very swollen. I literally came home and warmed up dinner then went to bed on a heating pad. Woke up sore and tired rested for the rest of the day and hopefully will head out tomorrow Sunday at 11:00 pool exercise, 1 1/2 hours. I then got in the Jacuzzi for about 15 minutes. The most difficult part was going down the stairs good thing there were two railings to help support my body.The other problem I had was there’s two parts in the Jacuzzi that the cement was raised why I don’t know, but I tripped in and did my knee hurt my knee by twisting it because of it needs to be told about Jacuzzi.I will be back every other day for a month. See what results I get with moving my surgery leg except for Saturdays and Sundays too many people.
Developer Response 07/12/2024
Thank you for your encouraging words.
Ok as a guide to follow loosely
08/08/2018

reinalove
I signed up for the weight loss program. All the workouts start out with the use of a band but apparently my gym in Fairfield, CA does not have them for use unless I buy one. I asked the front counter as I have never seen those type of bands there. The front desk did not seem to know anything about what the app has, which was disappointing. I think the staff should be familiar with it. The app only allows me to change the type of band workout but doesn’t allow me to delete it all together. The app should not suggest gym workouts with equipment that are not available at EVERY gym. Also the timer is kind of annoying in that it only times the ENTIRE workout, rather than breaking up each portion although it does allow you to pause. So when if part 3 of my workout is to do jumps for one minute, I have to remember if I started that minute at 15:15 and stop myself at 16:15 or what have you. I did the day 2 workout on day 3 instead but there is no option to move stuff around. Also it would be VERY nice if we could track our progress in terms of weights on different machines or exercises. Overall I use the app as a guide but I do my own stuff as well. It’s nice to get out of my comfort zone and same old routine and do something different than what I normally do at the gym.

Developer Response
Thank you for the feedback Reinalove! We've added your request to our list of future enhancements. If you have further suggestions/feedback please let us know by contacting us at support@24GO.zendesk.com, thank you!
Ok as a guide to follow loosely
08/08/2018

reinalove

I signed up for the weight loss program. All the workouts start out with the use of a band but apparently my gym in Fairfield, CA does not have them for use unless I buy one. I asked the front counter as I have never seen those type of bands there. The front desk did not seem to know anything about what the app has, which was disappointing. I think the staff should be familiar with it. The app only allows me to change the type of band workout but doesn’t allow me to delete it all together. The app should not suggest gym workouts with equipment that are not available at EVERY gym. Also the timer is kind of annoying in that it only times the ENTIRE workout, rather than breaking up each portion although it does allow you to pause. So when if part 3 of my workout is to do jumps for one minute, I have to remember if I started that minute at 15:15 and stop myself at 16:15 or what have you. I did the day 2 workout on day 3 instead but there is no option to move stuff around. Also it would be VERY nice if we could track our progress in terms of weights on different machines or exercises. Overall I use the app as a guide but I do my own stuff as well. It’s nice to get out of my comfort zone and same old routine and do something different than what I normally do at the gym.
Developer Response 08/15/2018
Thank you for the feedback Reinalove! We've added your request to our list of future enhancements. If you have further suggestions/feedback please let us know by contacting us at support@24GO.zendesk.com, thank you!
I think it’s great but....
10/17/2018

sunnysideupsss
I think this app is great so far! My only complaint would be that there isn’t a page/tab to show your progress. I want to be able to log my weight/measurements and have it show on a graph. I hate to compare but the FitnessPal app lets you log your weight and you can see your fitness journey on a graph. There should also be an option to be able to choose which progress measurements you’d like to see on your graph. For an example, an option to be able to see my weight loss progress over the month, week or even year. Another option would be able to see your body measurements change over the course of a week, month or year. It’s way more satisfying and motivating to see your weight loss journey that way. Maybe the home screen (GO) can feature your progress. Maybe have the first thing you see be more motivating and encouraging. I would love to input my fitness data on your app and have it all in one place. Something else that I thought could improve was your classes tab. Maybe I haven’t figured it out yet but I’d love to be able to just select my gym for the classes schedule instead of constantly resetting it. This app would be way more helpful if it was customizable to the user. Would love to see these changes! 💪🏻🔥

Developer Response
Hi sunnysideupsss! Thank you for using 24GO and sharing your feedback with us. We hear you and we absolutely agree on the importance of tracking your progress. That's why we're working behind the scenes on some awesome new features like an enhanced dashboard that can help you track your progress and stay motivated. Keep an eye out for these updates in the future! Regarding Classes, the latest version of the app 1.3.1 allows you to set any filter one time and it will apply every time you come back to the app, unless you do a force quit or logout. If you're still having an issue with the filters resetting and you're not force quitting, please feel free to email our Support Team at support@24go.zendesk.com and we'll assist you with troubleshooting the issue. Thanks again for sharing your thoughtful feedback with us. We really appreciate it! Keep up the awesome work!
I think it’s great but....
10/17/2018

sunnysideupsss

I think this app is great so far! My only complaint would be that there isn’t a page/tab to show your progress. I want to be able to log my weight/measurements and have it show on a graph. I hate to compare but the FitnessPal app lets you log your weight and you can see your fitness journey on a graph. There should also be an option to be able to choose which progress measurements you’d like to see on your graph. For an example, an option to be able to see my weight loss progress over the month, week or even year. Another option would be able to see your body measurements change over the course of a week, month or year. It’s way more satisfying and motivating to see your weight loss journey that way. Maybe the home screen (GO) can feature your progress. Maybe have the first thing you see be more motivating and encouraging. I would love to input my fitness data on your app and have it all in one place. Something else that I thought could improve was your classes tab. Maybe I haven’t figured it out yet but I’d love to be able to just select my gym for the classes schedule instead of constantly resetting it. This app would be way more helpful if it was customizable to the user. Would love to see these changes! 💪🏻🔥
Developer Response 10/18/2018
Hi sunnysideupsss! Thank you for using 24GO and sharing your feedback with us. We hear you and we absolutely agree on the importance of tracking your progress. That's why we're working behind the scenes on some awesome new features like an enhanced dashboard that can help you track your progress and stay motivated. Keep an eye out for these updates in the future! Regarding Classes, the latest version of the app 1.3.1 allows you to set any filter one time and it will apply every time you come back to the app, unless you do a force quit or logout. If you're still having an issue with the filters resetting and you're not force quitting, please feel free to email our Support Team at support@24go.zendesk.com and we'll assist you with troubleshooting the issue. Thanks again for sharing your thoughtful feedback with us. We really appreciate it! Keep up the awesome work!
Love the Gym, They’ve Gone Sour
Jun 1

Skierjoeb777
24 hour fitness is one of my favorite gyms and I really appreciate it’s a low budget high access model. However, in recent years, I’ve noticed the hours of every single Jim around me continuously drop and close a lot earlier as early as 7 PM which should not be happening for a gym that titles itself 24 hour fitness. The latest closing time I’ve encountered has been 10 PM. This is absurd when I’m three years ago I was able to go to the gym at 10 itself. The facilities themselves have never been maintained or upgraded and half the treadmills in my local gym, which is also one of the best in the Southbay don’t even work. there is something going wrong with the management of many different locations around the south Bay and it’s kind of sad a changing in leadership is probably needed or changing model because I just signed up for a model which was a really good price but because of the degradation of 24 hour fitness is facilities and our it’s no longer as appealing or worth it which will lead to a deeper hole that will be sunk in the next 10 years or fewer.

Developer Response
Thank you for the review, but please note app reviews are for the 24GO app and not club related issues. 24GO support cannot help with issues at a club location. Please speak with your club's General Manager about your concerns, or you may submit your feedback by sending a message to socialsupport@24hourfit.com.
Love the Gym, They’ve Gone Sour
Jun 1

Skierjoeb777

24 hour fitness is one of my favorite gyms and I really appreciate it’s a low budget high access model. However, in recent years, I’ve noticed the hours of every single Jim around me continuously drop and close a lot earlier as early as 7 PM which should not be happening for a gym that titles itself 24 hour fitness. The latest closing time I’ve encountered has been 10 PM. This is absurd when I’m three years ago I was able to go to the gym at 10 itself. The facilities themselves have never been maintained or upgraded and half the treadmills in my local gym, which is also one of the best in the Southbay don’t even work. there is something going wrong with the management of many different locations around the south Bay and it’s kind of sad a changing in leadership is probably needed or changing model because I just signed up for a model which was a really good price but because of the degradation of 24 hour fitness is facilities and our it’s no longer as appealing or worth it which will lead to a deeper hole that will be sunk in the next 10 years or fewer.
Developer Response Jun 17
Thank you for the review, but please note app reviews are for the 24GO app and not club related issues. 24GO support cannot help with issues at a club location. Please speak with your club's General Manager about your concerns, or you may submit your feedback by sending a message to socialsupport@24hourfit.com.

Updates to Help You Get Started We've refreshed the experience for new members and made a few behind-the-scenes tweaks to keep things running smoothly. Need help? Reach out anytime at support@24GO.zendesk.com. Enjoying 24GO? Leave us a review and let us know how we're supporting your fitness journey.

Version 1.83.2

Dec 17

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The following data may be collected but it is not linked to your identity:
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24GO by 24 Hour Fitness

Personalized Fitness Experi...

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Version 1.83.2

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