Employee Engagement Manager

Productivity

Free · Designed for iPad

NiCE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NiCE EEM app to experience the following benefits: Self-Service Scheduling, 24/7 Use the NiCE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside. Greater Schedule Control Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly! Better Work-Life Balance NiCE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.) Terms of Use: https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html NOTICE: If you are not sure of your contact center granting the use of NiCE EEM, please first check with an administrator at your organization that NiCE EEM has been deployed in the contact center.

  • 3.3
    out of 5
    2.1K Ratings

Angular/iconic upgrade with bug fixes NiCE Rebranding

The developer, NICE Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Contact Info
    • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Seller
    • NICE Ltd
  • Size
    • 57.4 MB
  • Category
    • Productivity
  • Compatibility
    Requires iOS 18.0 or later.
    • iPhone
      Requires iOS 18.0 or later.
    • iPad
      Requires iPadOS 18.0 or later.
    • Mac
      Requires macOS 15.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 2.0 or later.
  • Languages
    • English
  • Age Rating
    4+
  • Copyright
    • © NiCE Employee Engagement Manager