US Mobile

Name: US Mobile
Rating: 3.7 (1117 reviews)
Author: US Mobile

Your Mobile lines, simplified.

Free · Designed for iPad

1.1K Ratings
Ages

18+
Years
Category

Utilities
Developer

US Mobile
Language

EN
English
Size

138.1
MB

US Mobile is America’s #1 Super Carrier, offering you the flexibility to use and switch between all three major US networks anytime. Welcome to a new era in wireless. Our app is your all-in-one dashboard for activation, management, and more. Whether you need a plan for yourself or your entire family, we’ve got you covered with plans that cover every need. Plus, enjoy a FREE 30-day trial to experience it all across all of our networks! Activate Your Line: Instantly activate with eSIM on all our plans Order and activate our Starter Kit on any network Keep your current number or get a new one Add international data for travel Manage Your Line: Transfer your line to another device or network Monitor your usage and balance in real-time Top up talk, text, and data as needed Set up autopay and easily switch plans Manage Your Account: Access to 24/7 human support, 365 days a year Add other users to your account to manage lines Secure your account including two-factor authentication Refer friends and family to earn rewards Follow Us: https://twitter.com/usmobile https://www.instagram.com/usmobile https://www.usmobile.com/blog

Ratings & Reviews

3.7

out of 5

1.1K Ratings

Good but, Network Transfers are basically false advertising
12/06/2025

Guy-Mcperson
Been on US Mobile for over 8 months. The pricing plans are good, the network receptions good, the choice of networks is good, even the customer service is overall very good. However I decided to try out their much touted “Network Transfer” feature. USM made it sound like it was an easy process. Click a button and in a few minutes I’d “switch” networks. That’s not true. They simply offer porting that’s queued up with a button click instead of a phone call. And it’s as tricky and as painful as any porting process has ever been. I was “transferring” for 8 hours. After which I lost all my service when my transfer was completed. If you never plan on shifting networks this shouldn’t be an issue. However if you were like me and this is a reason you are switching. You might want to reconsider. Still 25 a month for 70 GB + of data is a good deal. Also worth mentioning USM constantly changes its 12 month prepaid promotions. They add features , remove features with little notice. So much so it’s caused riffs in the USM customer community. If you end up joining stick with the monthly plan.

Developer Response
Our Teleport feature is generally instant - but if it took longer than that, we're sure it was a one-odd thing. We'd love to provide more clarity on what happened if you drop us an email on help@usmobile.com with your details. Also, we really appreciate you sharing your feedback with us and that is one of the reasons our plans are revamped - based on customer-driven insight. We try our best to incorporate suggestions our customers give into our offerings. But even when a plan is modified, customers are grandfathered into the plan they are on along with the features it provides. Hope this helps!
Good but, Network Transfers are basically false advertising
12/06/2025

Guy-Mcperson

Been on US Mobile for over 8 months. The pricing plans are good, the network receptions good, the choice of networks is good, even the customer service is overall very good. However I decided to try out their much touted “Network Transfer” feature. USM made it sound like it was an easy process. Click a button and in a few minutes I’d “switch” networks. That’s not true. They simply offer porting that’s queued up with a button click instead of a phone call. And it’s as tricky and as painful as any porting process has ever been. I was “transferring” for 8 hours. After which I lost all my service when my transfer was completed. If you never plan on shifting networks this shouldn’t be an issue. However if you were like me and this is a reason you are switching. You might want to reconsider. Still 25 a month for 70 GB + of data is a good deal. Also worth mentioning USM constantly changes its 12 month prepaid promotions. They add features , remove features with little notice. So much so it’s caused riffs in the USM customer community. If you end up joining stick with the monthly plan.
Developer Response 05/29/2025
Our Teleport feature is generally instant - but if it took longer than that, we're sure it was a one-odd thing. We'd love to provide more clarity on what happened if you drop us an email on help@usmobile.com with your details. Also, we really appreciate you sharing your feedback with us and that is one of the reasons our plans are revamped - based on customer-driven insight. We try our best to incorporate suggestions our customers give into our offerings. But even when a plan is modified, customers are grandfathered into the plan they are on along with the features it provides. Hope this helps!
Switched from Verizon Post paid account
02/08/2024

Teddy Kimball
I’m truly impressed by the data bandwidth speeds I’ve been getting. Yesterday I had 3 tests on Ookla that were over 1000Mb /sec and I have had great signal strength. Compared with the Verizon Wireless plan I previously had, possibly due to a dead spot for Verizon 5G but I was getting maybe 2 bars of signal and my data speeds were terrible considering I was paying $130/ month for my iPhone 15 Pro Max and my Apple Watch (Ultra 2) lines ( the warranty line was very cheap I must admit $5/month + $7 for each device for insurance coverage $14 total/ month just for insurance. Also I paid in full for all my devices so the $130 month was entirely for the service on my iPhone and watch service and insurance coverage. Admittedly I was disappointed to learn that my Apple Watch was not supported by US Mobile network even though it’s just leased lines from T-Mobile, I have been quite impressed by new carrier that is only charging $20 something a month for national unlimited phone and texting and unlimited high speed data up to 100GB a month before your data speed loses priority on the network and throttles your speeds as needed to maintain higher priority user’s speeds. Hopefully this is not a bait and switch and my quality of service will not change after the 30 day trial. Also I was wondering if they accepted lifeline and ACP benefits. That would be awesome.
Switched from Verizon Post paid account
02/08/2024

Teddy Kimball

I’m truly impressed by the data bandwidth speeds I’ve been getting. Yesterday I had 3 tests on Ookla that were over 1000Mb /sec and I have had great signal strength. Compared with the Verizon Wireless plan I previously had, possibly due to a dead spot for Verizon 5G but I was getting maybe 2 bars of signal and my data speeds were terrible considering I was paying $130/ month for my iPhone 15 Pro Max and my Apple Watch (Ultra 2) lines ( the warranty line was very cheap I must admit $5/month + $7 for each device for insurance coverage $14 total/ month just for insurance. Also I paid in full for all my devices so the $130 month was entirely for the service on my iPhone and watch service and insurance coverage. Admittedly I was disappointed to learn that my Apple Watch was not supported by US Mobile network even though it’s just leased lines from T-Mobile, I have been quite impressed by new carrier that is only charging $20 something a month for national unlimited phone and texting and unlimited high speed data up to 100GB a month before your data speed loses priority on the network and throttles your speeds as needed to maintain higher priority user’s speeds. Hopefully this is not a bait and switch and my quality of service will not change after the 30 day trial. Also I was wondering if they accepted lifeline and ACP benefits. That would be awesome.
Mostly good, but not entirely
06/12/2025

Jeffwpb
Just started with USM on Warp and installed 9.5.4. Lots of information on data usage in the app which makes it easy to keep track of status as you get close to the end of the month. You can change networks easily if you want to do that. Biggest problem I have is with the voicemail tab. It is supposed to make it easy to turn voicemail on and off, which I think would be useful for some. In my case it turns itself off after some time, or after restarting the app. Which caused some concern because I do want voicemail on. When it was off I had a friend do a test call and found voice mail worked, as did visual. So, for those who might like to temporarily stop voice mail, it doesn’t actually work that way. And, for me I have to ignore this setting because even though the app said no incoming calls could go to voice mail, they actually do. Hope this bug is fixed at some point, because otherwise it does not provide reliable or expected performance.
Mostly good, but not entirely
06/12/2025

Jeffwpb

Just started with USM on Warp and installed 9.5.4. Lots of information on data usage in the app which makes it easy to keep track of status as you get close to the end of the month. You can change networks easily if you want to do that. Biggest problem I have is with the voicemail tab. It is supposed to make it easy to turn voicemail on and off, which I think would be useful for some. In my case it turns itself off after some time, or after restarting the app. Which caused some concern because I do want voicemail on. When it was off I had a friend do a test call and found voice mail worked, as did visual. So, for those who might like to temporarily stop voice mail, it doesn’t actually work that way. And, for me I have to ignore this setting because even though the app said no incoming calls could go to voice mail, they actually do. Hope this bug is fixed at some point, because otherwise it does not provide reliable or expected performance.
Horrible experience with international data; only recommended within the US
04/12/2022

jonas-ka
I have been a happy customer of two lines with USMobile for the past 1.5 years. Great prices for a great connection on the Verizon network, which is hard to beat when using the new pooled plans. However, one important reason for choosing USMobile were the international eSIMs as we typically (during non-covid times) travel abroad about every other month.Given the frustration and wasted time on my current Europe trip contacting the customer service more than ten times via chat (typically costs ~30-40min per case) or via email (typical response time 3-10 hours) because the international eSIMs simply don’t work, I cannot recommend USMobile to anyone, who wants to use it also outside the US.The issues appear on multiple phones (iPhone 12 and 13) in multiple countries (Germany, France, Switzerland) where local friends have a perfect connection, and the solution of the customer service is only to send you a new eSIM, that comes with the same problems that result in no internet. Have a look at USMobile’s Reddit page, many people are struggling with the same issues and it’s something you really don’t want to deal with on a business or pleasure trip abroad. Be warned!
Horrible experience with international data; only recommended within the US
04/12/2022

jonas-ka

I have been a happy customer of two lines with USMobile for the past 1.5 years. Great prices for a great connection on the Verizon network, which is hard to beat when using the new pooled plans. However, one important reason for choosing USMobile were the international eSIMs as we typically (during non-covid times) travel abroad about every other month.Given the frustration and wasted time on my current Europe trip contacting the customer service more than ten times via chat (typically costs ~30-40min per case) or via email (typical response time 3-10 hours) because the international eSIMs simply don’t work, I cannot recommend USMobile to anyone, who wants to use it also outside the US.The issues appear on multiple phones (iPhone 12 and 13) in multiple countries (Germany, France, Switzerland) where local friends have a perfect connection, and the solution of the customer service is only to send you a new eSIM, that comes with the same problems that result in no internet. Have a look at USMobile’s Reddit page, many people are struggling with the same issues and it’s something you really don’t want to deal with on a business or pleasure trip abroad. Be warned!

Enhanced Security is an optional new feature that provides maximum protection against fraud by disabling high-risk actions on your account, including switching networks, porting out your line, device changes and more. To perform any of these actions, you'll need to disable Enhanced Security first (requires verification). Your everyday app experience like checking usage, managing plans and making payments remains unchanged.

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1d ago

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US Mobile

Your Mobile lines, simplified.

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Version 10.3.0

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