I’ve been a user since 2020. Bought a Cobra SC200 dash cam after I was involved in a nasty wreck in 2019.After buying a new car and setting the camera back up, I had no issues. But since I upgraded my cellphone, I have had constant issues with the app. My gallery/live view will not load on my phone from the camera, nor will my phone connect to the camera (with Bluetooth and WIFI enabled) to download the newest firmware. It gives me an error message of “cannot connect to camera” every time, even though the camera gives me the *chime* noise to let me know that connection has been established. Not sure why this is now all of a sudden a problem.

The app is pretty good. I like the functionality of it and I really like the ability of having my speed and GPS coordinates water marked on the videos and photos taken I especially like the ability to save important videos and photos taken in an emergency so that I can email them to my insurance provider if necessary that my opinion Is one of the main sellers of the device. Now what I don’t like is it when I first got it I had no problems with it but now, after having it installed in my jeep for a little less than four months, it has started to not come on when my car started and I have to unplug the dash cam and plug it back in for it to come on. Other times I will open a door or the liftgate and the dash cam will start recording. Other times when the dash cam is operating as expected, while driving down the road it will often shut down. By this, by shut down I mean the dash cam will turn off and not turn back on and I will have to unplug it and plug it back in. The dash cam is hardwired into my vehicle and nothing has changed from the first day It was installed to now. Other than that, I love the dash cam, and I love the app maybe I just have a faulty dash cam who knows if cobra could reach out to me and explain what’s going on and help me fix the problem or maybe have me send them this one and send me a new one I would give it five stars instead of the three that I gave it.

I’m not sure who developed this app but I can’t express how disappointed I am that THIS is the app I have to use for a $700+ premium radar detector. It’s beyond pathetic. Where do I start? (1) when using the drive smarter app in apple car play the map shows an orientation that is either North up or the only other choice is whatever direction your actual phone is facing I think, no mater how I placed my phone, still couldn’t seem to show the DIRECTION OF TRAVEL. You’d think even the dumbest software programmer would have included the option to orient the map in the direction of travel. The only time it does is when you have a destination set, which is maybe 20% of my driving. (2) doesn’t give ability to send directions to the app from other apps, like your calendar. So any address you enter has to be done manually. (3) after trying to connect the RD to wifi (had to repeat the steps multiple times before it finally worked), only shows that it’s connected to wifi, the escort servers, and Drive Smart account show red X’s which I assume to mean it’s not connecting to those even though it is connected to my wifi (green check mark). (3) doesn’t communicate with Waze which would be the better map since their programmers know how to orient it to the direction of travel. This app is really really really bad. It’s like they gave zero effort on the app to go with their really impressive radar detectors which makes no sense at all.

After purchasing Redline360 and M2 dashcam, nothing but problems both with updating the redline as well as accessing the recordings and live view function of the M2. For the price paid for supposedly “superior” products, the app functionality is some of the worst that I’ve seen. Ready to get a less capable detector and camera that actually works with its app the way that it’s supposed to. The minuscule performance increase claimed for the hardware is not worth the frustration induced trying to work with its “supporting” aps. NOT RECOMMENDED. Update after using for a year. STILL NO improvement. These apps and/or hardware are absolutely terrible. Nothing but problems. You think the (expensive) M2 has you covered and is recording as it should. Better check it every day, cause just found out mine apparently counted every video on a smooth highway an emergency, so saved it and filled up the memory card, then not recording more recent vids. They recommend level 1 for the sensitivity, and I had it set to level 2 (should be More difficult to trigger). Actually wanted to love this equipment and aps (long time Escort user for many, many years), but this Redline/M2 (expensive) combo has completely turned me against this company if they can not do any better than this. Wanted to duplicate setup for other vehicles, but after these ongoing headaches, NO WAY. Switching to competitor.