Never wait in line to buy tickets again!
The SilverPass app provides these great features to connect you to New York City:
*Securely Purchase tickets from your phone or tablet instantly. Tickets available in one-way, round trip, 10-trip, 40-trip and monthly options.
*Does your employer provide transit benefits? No problem, you can use benefits cards or even split two forms of payment on the app.
*Plan trips, view schedules and get route itineraries all on your phone or tablet.
*Our service operates from more than just park and rides. Find local bus stops here.
*Get push notifications if service disruptions will impact your commute.
*Ticket validation process is entirely digital and contactless. Conveniently store tickets and passes on your phone or tablet – never lose a paper ticket again! Display tickets right from your phone to board the bus .
*Track bus departures. Watch your bus approach the stop on a map in real-time.
*Easily contact us for route suggestions, comments or questions.
Academy Bus, recognized as the largest privately owned and operated ground transportation company in the US, has been raising standards in the industry since 1968.
Featured under the Academy Bus umbrella is our daily, express commuter bus service from points along the New Jersey shore to the Midtown, Port Authority Bus Terminal, and Wall Street areas in New York City.
Pros Drivers look for efficiency and know the roads Most buses are quiet and temperature controlled on cold winter days Passengers can sense camaraderie between drivers in traffic and bad snow, makes you feel part of a team Glad the bus lines still exist post COVID, it’s my connection to New York City Cons Drivers tend to leave stops a minute to three minutes earlier than posted departure times Instances where buses dont show and no communication Buses or old stage coaches with cloth seating are very uncomfortable (lower back and necks) and create animosity between passengers when there are low patience levels from seat discomfort
Developer Response
Thank you for the positive statements regarding the drivers and your experience with your commute. We strive to provide safe and reliable service. We will work harder to make sure the issues you have experienced do not occur in the future.
Mr
Shqiperia Natyrale
I’m unhappy with your driver he pushed me out and let me take the right with you bus I have to download it again for second time to put new Credit CardThe right is for one hour and 40 minutes so I can do everything from my credit card to pay the bus and I am late to work that day so now I think I’m allowed to come with you I do shopping around see what happened
Good app, but no response if issues
Iza2532
I used this app a year ago and started using it again two weeks ago. Yesterday, I made a mistake by purchasing monthly ticket using two credit card. I wanted specific amounts to be charged for each credit card. Instead the system split amount equally between both cards. I contacted app developer immediately (as instructed in the app) with no response. This app still lacks lots of important features, to include customer support if you made a mistake while some of of the features are not necessary.
Developer Response
Sorry to hear. You can fill out the contact us from in the app and customer service will get in touch with you to help you resolve any issues. Or you can email KRandazzo@acacemybus.com.
The driver says ‘be thankful we are here’
evicted and pail the filk
I asked him to open the bottom of the bus for my little luggage and he said be thankful we are here and refused to move off his seat That is ridiculous It is the 6am from Gordon’s corner manalapan He was so rude In addition the 5:45 never showed It appears his name is Milton cause he seemed to kiss up to the regulars I didn’t deserve the attitude from him and the comment You should be refunding the money for my ticket Also he knew I had the bag for underneath hand almost drove away before I could go down the stairs and get my other bag. Overly rude Please refund and advise. He needs customer service trainingI WANT A REFUND FOR THE TRIP AND CREDIT FOR A FEW ADDITIONAL ONESTHIS IS UNACCEPTABLE
Developer Response
We apologize the driver did not respond appropriately. Customer service and safety are our top priorities. We will continue to work with our drivers to ensure they deliver superior customer service.
The developer, Academy Bus, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Search History
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Academy Lines, LLC
Size
183.6 MB
Category
Navigation
Compatibility
Requires iOS 14.0 or later.
iPhone Requires iOS 14.0 or later.
iPad Requires iPadOS 14.0 or later.
iPod touch Requires iOS 14.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
