ThrivePass Pre-Tax Accounts

Name: ThrivePass Pre-Tax Accounts
Rating: 4 (648 reviews)
Author: ThrivePass

Medical

Free · Designed for iPad

648 Ratings
Ages

4+
Years
Category

Medical
Developer

ThrivePass
Language

EN
+ 2 More
Size

31.1
MB

ThrivePass is a rapidly growing technology company dedicated to innovating the world of employee benefits. Its holistic benefits suite creates experiences that support employee wellbeing throughout the employment lifecycle, including this pre-tax app.

Ratings & Reviews

4.0

out of 5

648 Ratings

It’s ok
04/15/2025

Slightly iratated
This service is very convenient except for the fact that every time I spend more than $100 I get audited and have to call around for itemized receipts to scan in. This makes it quite obnoxious really.
It’s ok
04/15/2025

Slightly iratated

This service is very convenient except for the fact that every time I spend more than $100 I get audited and have to call around for itemized receipts to scan in. This makes it quite obnoxious really.
Horrible Service
07/20/2025

mauveotter
It is genuinely impressive how bad this service is to use. I used HSA Bank with my previous employer and thought that was bad, but Jesus Christ, ThrivePass is worse. I can’t get the File A Claim tab to load. At all. I tap on it and it’s a white screen forever. I’ve tried force closing it a thousand times, tried it with both mobile data and on wifi. Nothing. So there’s no way for me actually get my reimbursements from this app, which is the entire purpose of the thing. Logging in is also annoying because even though it supports Face ID, I can never just open the app to log in. I have to tap Log In on the splash screen and THEN it’ll log me in. This doesn’t even touch how bad the website outside of the app is, but I suppose this isn’t the place for complaining about that. Anyway, they clearly only get away with this because users are forced to use this service from their employers. If I had literally any other option for an FSA or pre-tax contributions to my HSA, I wouldn’t be putting up with this.
Horrible Service
07/20/2025

mauveotter

It is genuinely impressive how bad this service is to use. I used HSA Bank with my previous employer and thought that was bad, but Jesus Christ, ThrivePass is worse. I can’t get the File A Claim tab to load. At all. I tap on it and it’s a white screen forever. I’ve tried force closing it a thousand times, tried it with both mobile data and on wifi. Nothing. So there’s no way for me actually get my reimbursements from this app, which is the entire purpose of the thing. Logging in is also annoying because even though it supports Face ID, I can never just open the app to log in. I have to tap Log In on the splash screen and THEN it’ll log me in. This doesn’t even touch how bad the website outside of the app is, but I suppose this isn’t the place for complaining about that. Anyway, they clearly only get away with this because users are forced to use this service from their employers. If I had literally any other option for an FSA or pre-tax contributions to my HSA, I wouldn’t be putting up with this.
Zero stars but forced to use this
11/21/2024

Appreviewer23180
This app and company are a hassle to use your own contributed money. I miss the days of submitting my own receipts for my own money. They have the nerve to say pay it out pocket and submit receipt but the money in my account is from my earned wages so it is more for them and less for the customer usage. I am not a voluntary customer, forced to use by my workplace. Frustrating. They hardly answer any calls and have random days they are “out of office” must have like one employee. The card isn’t smart to distinguish HRA and FSA on its own which is why the user should have more ability to have power over what account is used. Give us two cards if your system can’t handle it!
Zero stars but forced to use this
11/21/2024

Appreviewer23180

This app and company are a hassle to use your own contributed money. I miss the days of submitting my own receipts for my own money. They have the nerve to say pay it out pocket and submit receipt but the money in my account is from my earned wages so it is more for them and less for the customer usage. I am not a voluntary customer, forced to use by my workplace. Frustrating. They hardly answer any calls and have random days they are “out of office” must have like one employee. The card isn’t smart to distinguish HRA and FSA on its own which is why the user should have more ability to have power over what account is used. Give us two cards if your system can’t handle it!
This app needs a lot of improvement!
07/21/2021

Beyond Frustrated and annoyed!
We are getting so frustrated not only by the constant proof of receipts where a bill isn’t proof enough but also the inability just to attach receipts before our cards are locked up and then unusable until we submit a receipt. Also sometimes receipts are more then 1 photo and I have yet to figure out how to add more receipts to a claim. You shouldn’t lock up our cards constantly it’s ridiculous! We also send proof! Thanks Kim Kopen
This app needs a lot of improvement!
07/21/2021

Beyond Frustrated and annoyed!

We are getting so frustrated not only by the constant proof of receipts where a bill isn’t proof enough but also the inability just to attach receipts before our cards are locked up and then unusable until we submit a receipt. Also sometimes receipts are more then 1 photo and I have yet to figure out how to add more receipts to a claim. You shouldn’t lock up our cards constantly it’s ridiculous! We also send proof! Thanks Kim Kopen

• Improved clarity for claim and transaction details. • Various bug fixes and UI improvements.

Version 26.02.00

Feb 16

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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ThrivePass Pre-Tax Accounts

Medical

Ratings & Reviews

What’s New

Version 26.02.00

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

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