- I truly hate that you cannot rotate to landscape on the iPad or iphone. Other apps can, but here you don’t even get an option. I get 22 year olds like things on their phone in portrait, but I can’t imagine they make up the majority of users. -Avatars differ from app to desktop, which is a small thing but annoying. It’s already harder to cultivate a table vibe online, without whatever you have chosen will be completely different when viewed on the app, and sometimes it’s comical. - I never leave this app, even after winning, feeling good about the user experience. I end up getting annoyed with all the glitches and the design/ functionality of every menu.

The math and percentages are so far off it makes hand values different from actual poker. i encourage everyone to go through the garbage hand history this site provides and check this for yourself. See how many times 80%+ favorites lose post flop. If you don’t know the math you will have to use a poker calculator, because the video hand history does not provide the percentages. Also the hand history only goes back 100 hands, so you have to do this many times to get anything resembling a real percentage, but the more you do it the more you will see how off the math is. I get that the site makes money off of rebuys and bigger rakes, but i don’t understand how this can be beneficial. The argument that you see more hands and therefor you see more bad beats can easily be disproved when you go through your history and see how hands actually play out. Obviously hands that don’t get called to the river can’t be included and you can only use this calculation on hands that complete, but if you start keeping track of stats like how often 80%+ hands lose post flop, you will most likely see that it is not even close to the actual math. Also how is the rating a 4.2. Read the reviews, they are 90% negative, and the other most likely come from Betmgm.

Betmgm poker is constant bad beats, set ups, and bad plays being rewarded. If the rate at which these things happen was half as much as they actually occur on this site, it would still be an exaggerated version of poker. The worst hand is winning pre and post flop, especially on all in plays, at a mathematically impossible rate. When you’re getting your chips in with the best of it and losing most of the time on the turn and river, there is something artificial going on. Keep track of the math!Also the hand history rarely works and when it does it take minutes for it even to appear. Most of the time it says no hands found. When you get knocked out of a tournament you can’t see what you lost with and with no hand history you have no way of finding out. This site has been around for five years, why has this not been resolved. There are articles written about customer dissatisfaction with this issue on betmgm poker and it has still not been fixed. Is it because betmgm does not want players to see how they are constantly getting rivered by three outers?

I was playing in a tournament and the app locked me out of a half hour of play. Great hands were folded and my opponents gained an advantage over me. The tournament was not fair for me. MGM refuses to refund me the $67 I put into the tournament. They said that because I was reconnected there wasn’t a problem. If you’re the kind of poker player that feels being locked out of play and having your hands folded for a half hour is no problem, then this is the place for you. I have been emailing them for over a week now. That is the only way you can get customer service besides a web chat. No other way. The web chat is incredibly slow. I have a feeling that this is a common occurrence with their app and they cannot give me a refund because in doing so they would be admitting there is a problem with their app and they don’t know how to fix it.