For the most part, this app works great!My biggest complaint is with remote deposit. When it does not except a check, you don’t know which side is the problem. Every other bank app you know right away. Because the app automatically takes the picture when everything is good. In the Enterprise app, you take the picture of the front of the check then you take the picture of the back of the check and then you hit submit and it tells you “Not accepted”. Which one was an excepted?

I would greatly appreciate if you either remove the "swipe right to open menu" feature, or else create a button within the settings to disable it!!I am constantly opening the stupid menu when trying to scroll through transactions. Given that for this product, viewing transactions is much more important and frequently used than the menu, i (and likely a lot of others who are right handed) am happy to take a fraction of a second longer to open the menu using the button, if it means that I can scroll without closing the dang menu every 3 seconds!!I realize it seems like a small issue, but I am 100% serious that if if this problem persists, I may actually switch banks because of it. The reason I would take such an extreme measure, is that I am still quite irritated about the avoidable hassles that I endured during the recent merger with eagle bank, which were caused by the same lack of attention to detail in anticipating customer issues that is present in this app. Then as now, i believe your execution to be only adequate, but not amazing. Eagle banks execution was amazing, so if you don't amaze me moving forward(and your off to an irritating start with this app), I have no qualms about allowing another business to earn mine. (And, you did just give me an unwanted lesson in just how much work changing banks can be, so I'm pretty sure round 2 can go quite smoothly...)

Overall the user interface UX is fairly non intuitive and digging into a sub menu to get to any functionality such as deposits is mildly frustrating. I really wish that the mobile deposits had a photo/scan of the check associated with the deposit in addition to the deposit slip instead of a blank image in the gallery. Also if a memo associated with the deposit was possible, it would allow me to get more into into the system to match up the deposit to the invoice paid. I guess I’m used to entering more into with my deposits at other institutions that allow me to more quickly identify the job they were associated with, or even look them up by something other than deposit amount weeks or months later if I need to research a payment. These are very nice features that I used to use regularly.

Apparently we have found potential fraud on our account. Second time in 1 year; that time we had to close all three accounts Trust and 2 operating accounts. I personally suspect the breach to be bank security related, given that new measures were being tested at the beginning of 2022. Charges are somehow being made with account and routing number information. Somehow they have captured this information and were able to make charges on line with just the account and routing number.Further, we had to move to a “positive pay” (daily approval of charges) solution on our primary Trust Account earlier in the year to provide an additional layer of security to OUR own customers. We will likely have to do that again here.Lastly after reporting this matter to the branch, I was told by the Enterprise Bank HOA/PM specialist that Enterprise may only refund me losses for the past 90-days, when activity is now suspected through the beginning of the year.This does not give your customers ANY sense security with our funds, or any sense of loyalty to your Bank.Should the activity on this account be amicably resolved to our satisfaction, and Enterprise make our company whole on any suspicious fraud activity, I would gladly revise this review.CEO