Voya

Name: Voya
Rating: 4.8 (183606 reviews)
Author: Voya Services Company

Finance

Free · Designed for iPad

184K Ratings
Ages

4+
Years
Category

Finance
Developer

Voya Services Company
Language

EN
+ 1 More
Size

128.8
MB

Your financial life, connected and confident Experience a simpler way to manage your money anytime, anywhere. With the Voya mobile app, you get a comprehensive, secure, and personalized financial experience designed to help you stay on track for your future. • All-in-one access View and manage your retirement, health savings, and investment accounts in one place—alongside external accounts like checking, savings, and credit cards—for a complete picture of your financial life. • Personalized financial guidance Get tailored insights, goal tracking, and nudges to help you save more, pay off debt, plan for college, or prepare for retirement. • Interactive tools & resources Model retirement income with myOrangeMoney®, access video education, live chat support, and investment advice all designed to help you take confident action. • Secure and private Your data is protected with enhanced encryption, multi-factor authentication, biometric voice ID, and our S.A.F.E. guarantee. We never sell your personal information—ever. • Effortless experience Clean design and intuitive navigation make it easy to check balances, update contributions and beneficiaries, and manage your investments all while on the go. Plus, the entire app is also available in Spanish. • Benefits and healthcare insights If offered through your retirement or employee benefits plan, review your workplace benefits and savings options with personalized support, while also staying on top of your healthcare by tracking out-of-pocket expenses and receiving reminders for preventive care. Wherever life takes you, Voya goes with you. Log in today to experience your upgraded financial journey — personalized, secure, and built to help you retire with confidence. Current Voya Retire users will either seamlessly transition to the new experience through an automatic update or receive a prompt to update their app.

Ratings & Reviews

4.8

out of 5

184K Ratings

Great App, user friendly planning tool
03/10/2021

Seorsa10
Pro’s:Easy set upBiometric loginIntuitive User InterfaceAllows for input to give retirement health overviewSimple displayReminder of goalsAccurate rate of return calculation Con’s:Inaccurate plan contribution limit- allow users to adjust Does not display split of contributions and depositsDisplay of rate of return is hard to understandOverall an excellent app. Easy to use, interface uses standard menus & icons for apps. It is not a replacement for a professional retirement planner or professional level planning seminar, but is a nice tool for you to input other pension and savings figures to provide a snapshot of where you are in relation to your retirement goals. It updates each day the market is open between 10 PM and 11 PM eastern time. So many people don’t understand risk, and the projected rate of return for the planning section is really nice, it gives a simple display of risk that changes as you slide from a low return to a higher return. Of course I want 8% a year, but it gives an easy to understand display of the risk.I am mildly frustrated with the incorrect contribution limit in the planning or set up section. It only allows for a 15% maximum which it states is “your plan maximum contribution limit.” This is about 10 years out of date or more. It would be a simple change to allow the user to enter contributions. I am using the catchup provisions and contributing $26,000. It would be nice to include that.
Great App, user friendly planning tool
03/10/2021

Seorsa10

Pro’s:Easy set upBiometric loginIntuitive User InterfaceAllows for input to give retirement health overviewSimple displayReminder of goalsAccurate rate of return calculation Con’s:Inaccurate plan contribution limit- allow users to adjust Does not display split of contributions and depositsDisplay of rate of return is hard to understandOverall an excellent app. Easy to use, interface uses standard menus & icons for apps. It is not a replacement for a professional retirement planner or professional level planning seminar, but is a nice tool for you to input other pension and savings figures to provide a snapshot of where you are in relation to your retirement goals. It updates each day the market is open between 10 PM and 11 PM eastern time. So many people don’t understand risk, and the projected rate of return for the planning section is really nice, it gives a simple display of risk that changes as you slide from a low return to a higher return. Of course I want 8% a year, but it gives an easy to understand display of the risk.I am mildly frustrated with the incorrect contribution limit in the planning or set up section. It only allows for a 15% maximum which it states is “your plan maximum contribution limit.” This is about 10 years out of date or more. It would be a simple change to allow the user to enter contributions. I am using the catchup provisions and contributing $26,000. It would be nice to include that.
Unhappy Investor
04/08/2022

Ford1337
The app is fine and that’s the only things going for it. Voya as an investment company is awful. Here’s why, per a rep If I took a loan on my 457 (max being 50k) I have to setup a repayment plan. That’s fine, however I can’t pay back anything else unless I do a full payment, with a cashiers check. So if I had like 500$ I could use to pay my loan, nope, sorry we’re still making money off the interest. So let’s talk about investment options. Do you get a wide variety of choices? Kinda, if you’re happy with them playing around with your money, taking a cut off the top and giving you a few dollars for your troubles. Can you invest in some individual stocks? Nope. Make your own portfolio? Nope. How about a self directed account? Sure they offer that but there’s a catch. You can only do a percentage of YOUR money to open a TD ameritrade account. Sure you can do whatever in it but you can’t take money out of it and you have to liquidate it so the money goes back to voya and you can use it for retirement. There exists right now a wide range of other brokerages and their apps that are light years better than Voya. Go educate yourself about your money and investing. It’s a new age and Voya is in the past. Canceling my business with them as soon as I can.
Unhappy Investor
04/08/2022

Ford1337

The app is fine and that’s the only things going for it. Voya as an investment company is awful. Here’s why, per a rep If I took a loan on my 457 (max being 50k) I have to setup a repayment plan. That’s fine, however I can’t pay back anything else unless I do a full payment, with a cashiers check. So if I had like 500$ I could use to pay my loan, nope, sorry we’re still making money off the interest. So let’s talk about investment options. Do you get a wide variety of choices? Kinda, if you’re happy with them playing around with your money, taking a cut off the top and giving you a few dollars for your troubles. Can you invest in some individual stocks? Nope. Make your own portfolio? Nope. How about a self directed account? Sure they offer that but there’s a catch. You can only do a percentage of YOUR money to open a TD ameritrade account. Sure you can do whatever in it but you can’t take money out of it and you have to liquidate it so the money goes back to voya and you can use it for retirement. There exists right now a wide range of other brokerages and their apps that are light years better than Voya. Go educate yourself about your money and investing. It’s a new age and Voya is in the past. Canceling my business with them as soon as I can.
VOYA V6.4
4d ago

Joeyparkside
VOYA version 6.4 was apparently written and released with the kind of quality control you’d expect when a bank shrugs and says, “Eh, good enough.” If anyone had taken even a polite glance at whether the app actually functions, they would’ve immediately discovered that logging in delivers you straight to a brilliant white screen — a bold minimalist artistic choice, really. And if you tap any of the four tours at the bottom, the app kindly asks you to log in again, as if your last attempt was merely a warm-up.This perpetual login loop isn’t just a failure to show account information — it’s a metaphor for the confidence and stability of your retirement investments. It’s like handing the keys to a driving student who enters a roundabout, panics, and just keeps circling with absolutely no intention of ever leaving. The only difference is that, in this scenario, the student is responsible for your 401(k).But don’t worry. Until this multi-car digital pileup gets cleared away, victims of the Voya experience can still access their accounts through the website. Hopefully by then they’ll hire tech talent capable of delivering an investment app that can do something wildly ambitious… like display your actual fund balance.
VOYA V6.4
4d ago

Joeyparkside

VOYA version 6.4 was apparently written and released with the kind of quality control you’d expect when a bank shrugs and says, “Eh, good enough.” If anyone had taken even a polite glance at whether the app actually functions, they would’ve immediately discovered that logging in delivers you straight to a brilliant white screen — a bold minimalist artistic choice, really. And if you tap any of the four tours at the bottom, the app kindly asks you to log in again, as if your last attempt was merely a warm-up.This perpetual login loop isn’t just a failure to show account information — it’s a metaphor for the confidence and stability of your retirement investments. It’s like handing the keys to a driving student who enters a roundabout, panics, and just keeps circling with absolutely no intention of ever leaving. The only difference is that, in this scenario, the student is responsible for your 401(k).But don’t worry. Until this multi-car digital pileup gets cleared away, victims of the Voya experience can still access their accounts through the website. Hopefully by then they’ll hire tech talent capable of delivering an investment app that can do something wildly ambitious… like display your actual fund balance.
Poor service on employer 401k Roth account
12/27/2023

unitedisascamco
I am not eligible to contribute to Roth this year, and face a substantial penalty. I called in to withdraw the funds for medical hardship a week ago, and have received no emails or messages in my Voya app to provide the documents that were needed. I was told on the phone you would send me the forms that I needed to fill out to withdraw my funds. I haven’t heard a dang thing since. This is horrible service on my account, what is going on with you guys? If I could withdraw all my money and use someone else I definitely would, but I’m trapped here with you, just wishing and hoping you will follow through on your commitments. I would have to have to escalate this to a better business bureau or attorney general complaint just to make you do your jobs.
Poor service on employer 401k Roth account
12/27/2023

unitedisascamco

I am not eligible to contribute to Roth this year, and face a substantial penalty. I called in to withdraw the funds for medical hardship a week ago, and have received no emails or messages in my Voya app to provide the documents that were needed. I was told on the phone you would send me the forms that I needed to fill out to withdraw my funds. I haven’t heard a dang thing since. This is horrible service on my account, what is going on with you guys? If I could withdraw all my money and use someone else I definitely would, but I’m trapped here with you, just wishing and hoping you will follow through on your commitments. I would have to have to escalate this to a better business bureau or attorney general complaint just to make you do your jobs.

What’s New & Improved Authentication, Security & App Experience Upgraded AUTH Connect and biometric authentication systems. Action required: Users will need to sign in again after updating to this version. Improved scanning reliability: Updated Scan Bot license key and resolved an issue affecting check scanning on iPads. Navigation fixes: Corrected Pension Payment account navigation display and link behavior. UI text correction: Fixed biometric-related text in the hamburger menu. Account balance display fix: Resolved empty Balance and Contribution tabs for multi‑client users and for terminated plans or clients. Branding correction: Client logo update for enrollment Document link fixes: Resolved issues where certain fund links were unavailable in PDF documents.

Version 6.5

5d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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