To be fair, Certify is one of three platforms I've used for tracking costs and receipts (along with GoDaddy and QuickBooks), so I don't consider myself highly experienced.That said, Certify performs well. It is good for groups that all account to one central department. There are some things about it that can be tedious, but overall, I've been pleased. What I love the most is that travel can be SO simply ordered through the same platform. I used to handle all the travel for my company, and it was I lifesaver to hop on there and VERY quickly order everything we needed for flights and rental cars. (We opted to do accommodations separately.) But it truly saved me hours and a lot of unnecessary stress to have the Certify/AmTrav be so amazing!!! Great customer service support. Easy to make changes. Relatively simple tracking of expenses.The one thing I'd upgrade is the ability to get the receipts to "Sync" faster/more easily when you snap a photo of them. Sometimes (pretty rarely) they don't go into the folder they're supposed to, and you have to keep trying to get them in there. Sometimes, they get stuck in the sync folder and just stay there permanently.Over all, however, with the mobile fully capable of all tasks, I'd give Certify a two thumbs up!

While going through the training it appears very straightforward, in reality I find it very cumbersome and seems in need of an upgrade. Here’s why:The scanning feature works less than half the time. Typically reads a different number than the total on the receipt, causing you to have to go in and correct. Same with the population of the names of the business. Normally that is not right either. Does seem to be better when you capture an electronic receipt versus taking a picture of one.Wallet feature is very clunky. Having to move expenses back and forth to change, difficult to add a receipt. I find some things are easier to do on the mobile app than the desktop version when completing an expenses report, so I find myself using both methods which again is cumbersome. The auto intelligence feature of stating that an expense is a duplicate does not always work. Actually went in to buy a 12 pack of soda for an event. After my purchase, I received a phone call that they needed two, so I went back in the store and bought another one. I knew it would probably show up as an Duplicate expense “in red” and it sure did!Getting constant emails on every expense is not needed in my opinion, as I receive enough email traffic. There may be a feature that allows you to turn it off but I haven’t been able to find it. Having said that, the Help feature does work fairly good!!I’ve used Concur in a previous job and found it to me be much easier!

So many phony reviews in here to get their app higher ratings. My company unfortunately uses Certify now. The whole process is tedious and the app is nearly worthless, even the most fundamental of tasks are poorly oriented and executed. I only use the app when I absolutely must, like when traveling and do not have access to a scanner. Biggest gripe, why can I not simply attach a receipt file and put it directly into an expense I ported for my CC. Instead I mist make a separate upload, fill the information out (because the auto populate is worthless) and then sync the two together, tedious. Has potential but simply inconvenient and too many steps involved. I’m fairly techie so I can usually make it work without incident but other coworkers I can see it being an absolute nightmare. Seems Company’s are doing this to discourage you from submitting some of your lower dollar purchases or deter you from using a company CC. If I needed to purchase something for work and it was say $10 I would just pay out of pocket rather than deal with the tedious time consuming nature of this app and desktop interface.

I travel a lot. Just about every week so using Certify is a must. It works great to take a snap of my receipt. Auto fill sync to my wallet. It also works well when I have to approve expense reports for my team. But since 5G came out the app doesn’t work correctly. I take a picture of my receipt and try to auto scan and it doesn’t work. I’ve tried many different receipts. So I’ll fill it out and save the receipt. Then it will sync but the receipts are gone. Never to be found. They leave the sync folder but never arrive in my wallet. I found that if I force my phone back to LTE everything works perfectly. No idea why it’s like this but it gets annoying to change my phone back and forth.