This is the most fantastic restaurant you could ever go to their pizza is amazing. The staff is amazing. The delivery drivers are the most fantastic delivery drivers you could ever ever want to deliver your food fast courteous on time friendly this restaurant their food is always hot and delicious. They did greet you with a smile. You just can’t ask for a better pizza place fresh fresh food I just can’t say enough. God bless you all. God bless your families and they’re probably the best pizza place in the state of Massachusetts that I’ve ever had North Adams hands-down besides Village. if you can’t get a pizza from Papa Gino’s, go to Village, don’t ever go to Romuntos

The offer for a free pizza with a beverage purchase for downloading the app does not work! The locations cannot refund money, they need to email headquarters. So it'll he days to get a refund! So the old not new looking app and website was much, much better.*Also: the developer did not get any input with the operation end itself. So the orders are frequently coming put wrong because the tickets come out in a confusing manner. Therefore any change to your order will probably be interpreted wrong, the restaurant local to me is requesting a call. They also send out the orders only every 15 minutes. Not ideal for a restaurant when they're busy (or even if they are not. These are things that the developer should he consulting the company for! And if it's the company that directed these changes, turn they should really try to get in touch with the locations!

Trying to order and my cart gets stuck in an error loop where the order says it needs to be placed and cannot be, but then tells me after typing my card in again and trying to order four times that it’s being prepped. Hopefully only charged my card once!That and your online account password reset took me ten minutes to get confirmation it was actually reset. 👎🏻Now I get to wait outside for my pizzas to finish. Not exactly convenient. Only saving grace was the coupon!

- The app wouldn’t locate our local store when I entered my address. By clicking on the ‘current address’ finder the app brought up our local store but the address finder was not our actual address.- When I attempted to begin my order I kept getting an error message. I deleted the app and reinstalled. This corrected the problem and I was able to enter our order.- Then the app wouldn’t allow me to apply my reward of a free small cheese pizza with purchase of a beverage to my order. Again, I kept getting an error message saying the reward was invalid, which it was not. I had added the required beverage to our order. I wound up deleting the beverage from my order since I couldn’t get the free cheese pizza. The old app was bad but this new one is not any better so far. Please fix these bugs