Although there are frequent updates, there are still may challenges. I’m not longer able to request a sub for a class, which I was able to do before the recent update. It also would be helpful if sub requests were sent via text in addition to emails. I also wish I could see a students class check-in history at my studio, even if they paid through class pass. I feel like the intention is there, but the app is not created with the actual user, who is checking in students, in mind.

This app is now trash, before it was mediocre. The latest update took away lots of functionality. You can no longer see clients name for private appointments in the schedule. The client tab rarely loads and you can no longer access the client’s full account through it or their appointment booking. Instead you have to use the checkout tab with annoying popups to get to the full menu. The point of a business app is to give ease of access to the full functionality of the software. It’s not a highlight reel. Taking a way the full menu from each tab was a mistake IMO as it slows down business. Also, cash payments no longer function. I started with Arketa from the beginning because they really supported individual instructors, but now it seems they just want to sell to large studios and custom apps while leaving behind the individuals. Everything is an upsell for scheduling features that should be standard. Customer support use to be excellent, but now it’s hard to get any answers.

I recently started using the Arketa Business app, and I must say, it has completely transformed the way I manage my business operations. From the moment I downloaded the app, I was impressed by its user-friendly interface and intuitive design.One of the standout features of Arketa is how easy it is to navigate. The layout is clean and straightforward, allowing me to find what I need without any hassle. Whether I’m tracking expenses, managing projects, or collaborating with my team, everything is just a few taps away. There’s no steep learning curve here; I was up and running within minutes!

I am thrilled about this app & its capabilities. For years I struggled with having to open up my laptop to do anything on the backend side for my studio bc the business app with Mindbody was so limited. From texting clients to changing an instructor on a class to quickly viewing a report or class roster, you can simply do it all on this app. No desktop needed. Arketa is not only the most modern software in this space but clearly the most functional and feature heavy across all devices. Not to mention customer service is top tier!!!!