The updates have made what should be easy, (wining a bid) into something unbelievably frustrating. i’ve enjoyed bidding on CTBids for over a year now, but the recent updates are ridiculous. In the “active bids” section, you used to be able to tell at a glance if you were the top bid. There used to be a green thumbs up if you were the leading bid or a red thumbs down if you were outbid. That feature has been removed for some reason and now when you look at your active bids, the only way to tell if you are the lead bid is to tap on each individual listings, go to the bid history tab on the item, open it, and scroll to see if your name is the top bid. For those who have MULTIPLE bids closing at once, or are going into a bid war at closing, this makes tracking and winning all your bids impossible. Next, we have the removal of the auction location from your watchlist. Why tho? If you are like me and you like to bid on several items from one location to cut down on shipping costs, this is now a thing of the past. Now you have no idea where the items in your watchlist are located across the United States unless you open each one and scroll to the top of the listing for the auction location. Another reason to drop this app. And shall we talk about the now constant ads? When scrolling through an auction, monopoly games or what have you, are about ever 8 item, and constantly open without taping them. These are bad, unthought through updates and I wonder if whoever is updating this app has ever actually used it.

This app can be great, and some of the sellers are really on top of it, and they get your item shipped to you right away. But the majority of them take FOREVER to ship, if they even ever ship the items out! It’s not uncommon to receive items 6-8 weeks after the auction. And the one auction I really wanted to win, it looked like I had won, I submitted my $2200 bid, and somebody else submitted a bid for the SAME AMOUNT RIGHT AFTER MINE, and somehow they won. Contacted the seller, no response whatsoever. Contacted support for the app and finally got a response, that there was some kind log tech glitch? I think it was rigged, it was for a $10,000 ring. I’ve had several items that haven’t shown up at all and the seller isn’t responsive to my contacts. You can find great deals sometimes but you really have to look every other day $ you have to accept the risk that you’ll never get the items you paid for. The 3 great sellers one here are the reason I keep shopping. The rest of them act like they’re doing you, the buyer, a favor and they’ve got no time for politeness.

I am extremely frustrated and disappointed with the experience I had using CTBIDS and its affiliate, Caring Transitions. What should have been a simple purchase turned into what feels like a complete bait-and-switch. I purchased a $6 item and was clearly told that the total shipping cost would be $15 all in. After the purchase was finalized, I was then told shipping would actually cost $27. That is nearly five times the value of the item itself. This is unacceptable. When customers are told a total cost upfront, that number should not suddenly change after the fact. It feels deceptive and misleading. Hard-working people budget their money carefully, and changing shipping costs after purchase makes it seem like customers are being taken advantage of. The partnership between CTBIDS and Caring Transitions only makes this worse. If affiliates are representing the platform, then CTBIDS is responsible for how those affiliates treat customers. Passing the blame back and forth does not solve the problem. Transparency and honesty should be the bare minimum for any online marketplace. Instead, this experience left me feeling misled and frustrated. I will be NEVER use CTBIDS again, and I would strongly caution others to STEER CLEAR from purchasing. This entire situation could have been avoided with clear, accurate pricing and straightforward communication instead i have to jump through loopholes to get this solved. Very disappointed.

Rude, dishonest, & NEVER FOLLOWED THROUGH ON THE DEAL/ AGREEMENT of shipping the item after I won the bid & paid immediately. Two weeks later she’s h giving me attitude due to the time I sent the text message inquiry which was at 6:38PM California time … which apparently was unacceptable of me attempting to ask about my item that hadn’t been any shipping invoice sent TWO WEEKS LATER. I paid for items I never received after winning the bid. so I sent a text message to Ask to Nancy Ward of Valparaiso, Indiana about info on a time frame, which is NOT unreasonable AT ALL. that’s actually in fact exactly what it says to do on the app lol apparently 830 at night was not acceptable to her . Which she made clear with completely unnecessary attitude & remarks. So even after I apologized & mentioned the negativity wasn’t called for- she ended up kicking me off the site, so extremely unprofessional its pathetic & all aspects bad business. She facilitated such a negative experience, I wouldn’t recommend this to anybody. Of Yeah lol read their contract too. That’s super shady. Just cuz it’s in the contract does NOT mean it’s legal. ACTUALLY AS SOON AS SHE BREECHED THE CONTRACT- the contract becomes NULL & VOID. I do plan on contacting the consumer business affairs and also the BBB and possibly the FTC about it when I get the time this week. What a waste of time money & STILL WAITING ON MY REGUND. FUNNY HOW NOW NO RESPONSE FROM HER.