I have to say I decided to run through there on a Saturday… And then I just pulled in a slot and was just going to dry my two side windows and then that was it… Wow this young lady that works there came over and bless her heart she said I’m here to help let me vacuum your car and dry your windows… I said honey you don’t have to do that. She says I would love to and she did that and talk to me and was as sweet as could be knowing that I’m an old lady and it was hard for me to do and she went above and beyond and I tried to give her a tip and she didn’t wanna take it, but I finally made her and she was greatly appreciative and she wasn’t doing it for money. She says that’s what I do here on Saturdays and I and I get to meet people so you’ve got some great people, working there cause it’s not the first time that people have helped… Thank you so much. See you soon.👍🙏😊

I’m canceling my membership because the quality of service at this location has become completely unacceptable. My car is routinely left half-washed and not even dried properly. The vacuums almost never work—most are broken or have weak suction—and every time I ask about it, I’m told “maintenance comes on Tuesdays.” That’s not an excuse when customers are paying for a service that should function every day.The staff assigned to the initial window cleaning barely put in any effort. They frequently miss entire sides of the vehicle and act like they’d rather be anywhere else. The lack of engagement and care is obvious the moment you arrive.On top of that, there are rarely enough clean towels, and the spray bottles leak constantly. This isn’t a one-time complaint—it’s been a consistent issue throughout my membership. For $30 per wash or $49 a month, I shouldn’t have to finish the job myself at home.I’ve given this location multiple chances to improve, but nothing changes. The equipment doesn’t work, the supplies aren’t maintained, and the staff clearly aren’t motivated to provide quality service. At this point, it’s clear the membership isn’t worth the cost, and I’ll be taking my business elsewhere.

Generally speaking I like the app - when it works. Unfortunately recently they switched the names of their washes so all of my prepaid washes that I purchased before the switch was made and that are supposed to be valid for one year are now showing an error that they are not redeemable at whatever location I go to. They did update the name, but there must be something on the back end that prevents me from being able to redeem it. I have reached out to them via email and via a support ticket in the app, but received no response. I also attempted to call them, but after staying on hold for a few minutes you hear the message that “Due to a high volume of callers, our phone line has been disconnected while we rectify the issue.”I’m posting this review hoping that someone from their dev team sees it and that it spurs someone to help me. Unfortunately for now, I’m out of options and posting this as a warning for others that they change their plans and that if you pre pay for washes during any of their promotions be prepared to have issues redeeming them.

Loved this place when it was still “Camel car wash” not so much now. I signed up bc or their promotion on the unlimited car wash and I will not be renewing. I’ve been several times and the entire left side of my car does not get scrub washed - the scrubbers don’t even touch my car so the soap just runs down the side and that’s “washed”. The right side gets washed normally. In addition, the soap does not get washed off my car before the wax/clear coat are applied - again, only the right side gets rinsed. Does it even work or stay on like that? By the time I get to the end and I get out to look, each time my car still has sudsy soap on it I have to wipe off. It should not be able to go through a rinse, wax, seal AND dry and still have visible soap. Camel used to be immaculate washes. Every. Single. Time.