Great when paired with a working watch. The menus are a bit clunky but I assume they’ll streamline some of the functions so you don’t have to click around so much. It works though!

it’s a great way for my little sister to talk to me whenever she’s at school but for some reason every time I check her location to make sure she’s on her way home, the location keeps saying she’s in the North Atlantic Ocean, both the watch and my app are up to date and I’m not sure how to resolve this issue, the app itself is very simple and easy to use. Before, I was able to check her location and see where she was but now I can’t. Sometimes the apps text feature will not be instant and you have to leave the chat and go back in to see messages but sometimes it loads them there.

We bought this watch for our 10 year old daughter. Two weeks ago, the watch stopped receiving messages from us. She can send messages but not receive them. We contacted tech support and were advised we had to factory reset the watch and download a new eSIM. It solved the problem but now the same issue is occurring. We should not have to factory reset the watch every 2 weeks in order for it to work properly! It takes 2 hours on the phone to get them to reset the eSIM and she loses all data on the watch each time it happens. Waste of money!

I like the services that this app provides; however, the app developers need to work out some kinks. I frequently need to close out the application to enable any new messages to come in. Usually when I come back to the app to view new messages it gets stuck with a spinning circle trying to update them, which makes viewing them quite the hassle over time.