Sugar Land On-Demand

Name: Sugar Land On-Demand
Rating: 4.9 (233 reviews)
Author: Via Transportation, Inc.

On-demand rides in Sugar Land

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

233 Ratings
Age Rating

4+
Years
Category

Travel
Developer

Via Transportation, Inc.
Language

EN
+ 3 More
Size

131
MB

iPhone

Sugar Land On-Demand is your go-to app for getting around the City of Sugar Land. Just download the app, create an account, and tell us where you want to go. How it works: -Enter your pickup and drop-off locations and we’ll tell you the best journey available at that time. -Book Sugar Land On-Demand rides directly in the app for you and any additional passengers. -Never miss your ride with live arrival times and ride tracking for your Sugar Land On-Demand journey. -There may be others on board, or you may make a few additional stops along the way! What we’re about: - IMPROVED ACCESS: We help you get just about anywhere in Sugar Land. Head to central Sugar Land for shopping & errands, connect to Fort Bend Transit’s Commuter Shuttle and more – all without needing a personal vehicle. - SHARED: Our algorithm helps match you with others headed in the same direction. This combines convenience and comfort with the efficiency, speed, and affordability of a shared ride. Transit at its best. - AFFORDABLE: Get around Sugar Land without breaking the bank. Prices are similar to other public transit options. Pay with your debit or credit card in the app or exact change on board. - ACCESSIBLE: The app allows you to travel in a vehicle that meets your mobility needs, with wheelchair accessible vehicles (WAVs) available as needed. - ENVIRONMENTALLY FRIENDLY: Minimize your carbon footprint with Sugar Land On-Demand when getting around town. Shared rides + an electric/hybrid fleet help keep air cleaner. Loving your experience so far? Throw us a 5-star rating.

Ratings & Reviews

4.9

out of 5

233 Ratings

Best Rideshare App
Feb 15

namirmanasiya
Before I launched the Sugar Land On-Demand App, I did not have access to a car because I did not know how to drive. Now, I am thankful for Sugar Land On-Demand and the wonderful crew of rideshare drivers who help get residents to where they need to go, whether it be school or work. Let’s keep this service going for another year or two!
Best Rideshare App
Feb 15

namirmanasiya

Before I launched the Sugar Land On-Demand App, I did not have access to a car because I did not know how to drive. Now, I am thankful for Sugar Land On-Demand and the wonderful crew of rideshare drivers who help get residents to where they need to go, whether it be school or work. Let’s keep this service going for another year or two!
Terrible service with worse customer service
09/05/2025

Baololala
I ordered a ride to get to work two days ago. I was waiting at the designated pick up spot and the driver drove into the wrong side of my complex. I tried to walk over to meet the car but the driver didnt even wait or try to contact me. They just drove off. I couldnt get a hold of the driver to try and resolve this. I watched on the live map as the driver drove to my drop off location WITHOUT ME and then i got a receipt for the “completed” fare. Deplorable customer service afterwards. I tried to call, they put me on hold for 14 minutes and no one answered. I emailed a complaint and I didnt get a response. All I got was an automated email response thanking me for contacting them. I would never suggest this service to anyone and if you have a problem with them, don’t expect to get an answer from them, and much less a resolution. Save your time, patience, and money and just order a different ride service.
Terrible service with worse customer service
09/05/2025

Baololala

I ordered a ride to get to work two days ago. I was waiting at the designated pick up spot and the driver drove into the wrong side of my complex. I tried to walk over to meet the car but the driver didnt even wait or try to contact me. They just drove off. I couldnt get a hold of the driver to try and resolve this. I watched on the live map as the driver drove to my drop off location WITHOUT ME and then i got a receipt for the “completed” fare. Deplorable customer service afterwards. I tried to call, they put me on hold for 14 minutes and no one answered. I emailed a complaint and I didnt get a response. All I got was an automated email response thanking me for contacting them. I would never suggest this service to anyone and if you have a problem with them, don’t expect to get an answer from them, and much less a resolution. Save your time, patience, and money and just order a different ride service.
Outstanding service!
06/11/2025

Rdr. Mom
This was very helpful to me to get to my doctors office as parking there is very difficult. I can’t say enough good things. Ricardo was awesome.
Outstanding service!
06/11/2025

Rdr. Mom

This was very helpful to me to get to my doctors office as parking there is very difficult. I can’t say enough good things. Ricardo was awesome.
Public transport
04/07/2025

SM2577
It was good to have a public transport in Sugarland as my car broke down today. I really needed a ride to go to work and I downloaded this app today itself my ride. It was really nice smooth ride easy to book. The only problem was that though my subdivision is in the Sugarland area it was Considerd in Sugarland
Public transport
04/07/2025

SM2577

It was good to have a public transport in Sugarland as my car broke down today. I really needed a ride to go to work and I downloaded this app today itself my ride. It was really nice smooth ride easy to book. The only problem was that though my subdivision is in the Sugarland area it was Considerd in Sugarland

Performance improvements and bug fixes

Version 4.27.1 May 7

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Via Transportation, Inc.
Size: 131 MB
Category: Travel
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 3 more

English, Simplified Chinese, Spanish, Traditional Chinese
Age Rating: 4+

4+

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