24GO by 24 Hour Fitness 4+

App needs to be able to allow me or my pT to record all of my body metrics which can be synced with the apple health app. This would really help so that I can see my progress. Also the check in feature could be upgraded to use the nfc chip in the iPhone and Apple watch for faster check ins. Also it would be nice if locker rooms were upgraded to use a digital locating system that is linked to our member cards. This way i am not having to worry about loosing a key or remembering a combination for a personal lock. Also it would be great if you you pro shop had all items listed in the app were i can pre-order items before arriving at the gym. This way i can pick my order up on my next visit or have it sent to my home.

I do love the cslncle and reschedule tools added to the app for pt sessions. I do want to see a way too book additional sessions from the app with my pt. Also I would like for the app to list how many pt sessions I have left and number roles over from last month.

Thank you for your suggestion! We're always interested in hearing from our members about how we can improve 24GO. Please let us know if you have any other ideas/suggestions for improving 24GO.

I signed up for the weight loss program. All the workouts start out with the use of a band but apparently my gym in Fairfield, CA does not have them for use unless I buy one. I asked the front counter as I have never seen those type of bands there. The front desk did not seem to know anything about what the app has, which was disappointing. I think the staff should be familiar with it. The app only allows me to change the type of band workout but doesn’t allow me to delete it all together. The app should not suggest gym workouts with equipment that are not available at EVERY gym. Also the timer is kind of annoying in that it only times the ENTIRE workout, rather than breaking up each portion although it does allow you to pause. So when if part 3 of my workout is to do jumps for one minute, I have to remember if I started that minute at 15:15 and stop myself at 16:15 or what have you. I did the day 2 workout on day 3 instead but there is no option to move stuff around. Also it would be VERY nice if we could track our progress in terms of weights on different machines or exercises. Overall I use the app as a guide but I do my own stuff as well. It’s nice to get out of my comfort zone and same old routine and do something different than what I normally do at the gym.

Thank you for the feedback Reinalove! We've added your request to our list of future enhancements. If you have further suggestions/feedback please let us know by contacting us at support@24GO.zendesk.com, thank you!

I think this app is great so far! My only complaint would be that there isn’t a page/tab to show your progress. I want to be able to log my weight/measurements and have it show on a graph. I hate to compare but the FitnessPal app lets you log your weight and you can see your fitness journey on a graph. There should also be an option to be able to choose which progress measurements you’d like to see on your graph. For an example, an option to be able to see my weight loss progress over the month, week or even year. Another option would be able to see your body measurements change over the course of a week, month or year. It’s way more satisfying and motivating to see your weight loss journey that way. Maybe the home screen (GO) can feature your progress. Maybe have the first thing you see be more motivating and encouraging. I would love to input my fitness data on your app and have it all in one place.
Something else that I thought could improve was your classes tab. Maybe I haven’t figured it out yet but I’d love to be able to just select my gym for the classes schedule instead of constantly resetting it. This app would be way more helpful if it was customizable to the user. Would love to see these changes! 💪🏻🔥

Hi sunnysideupsss! Thank you for using 24GO and sharing your feedback with us. We hear you and we absolutely agree on the importance of tracking your progress. That's why we're working behind the scenes on some awesome new features like an enhanced dashboard that can help you track your progress and stay motivated. Keep an eye out for these updates in the future! Regarding Classes, the latest version of the app 1.3.1 allows you to set any filter one time and it will apply every time you come back to the app, unless you do a force quit or logout. If you're still having an issue with the filters resetting and you're not force quitting, please feel free to email our Support Team at support@24go.zendesk.com and we'll assist you with troubleshooting the issue. Thanks again for sharing your thoughtful feedback with us. We really appreciate it! Keep up the awesome work!