3CX 4+

Work from Anywhere

3CX

    • 2.7 • 209 Ratings
    • Free

Screenshots

Description

With 3CX you can call, video and chat on your iOS device via your office extension, wherever you are! Requires 3CX V18.

Remote-enable your workforce with 3CX. In combination with 3CX installed at your office or hosted in the cloud, this app allows you and your team to use your office extension from anywhere. After installing the app, scan the QR code shown in the web client and get started.

Important read: This app is only for use with 3CX V18 and is not a standalone app.

More information: https://www.3cx.com

What’s New

Version 20.0.0

- Faster connectivity by using JWT authorization
- Added Group voicemail for Queues/RingGroups in transfer picker
- Fixed: App crash in Recordings on iOS 17 devices
- Fixed: App unresponsive on iOS17 due to microphone access dialog
- Fixed: Queues and Ring groups not shown in transfer
- Fixed: Closing a chat view stops further chat notifications in foreground
- Fixed: Connection issues when changing credentials
- Fixed: Scheduled conference to calendar not being created in specific scenario
- Fixed: Handle empty numbers and unknown in dialer and Recents
- Fixed: Removed out of office hours voicemail in Forwarding Rules
- Fixed: Issue when sending chat attachments in single/group chat conversations for V20
- Fixed: Searching by name for contacts not working in Voicemail
- Fixed: Device contacts having no name not being shown in Contacts
- New dialer icons
- Show warning message if IP blacklisted

Ratings and Reviews

2.7 out of 5
209 Ratings

209 Ratings

courtt210 ,

Terrible with IOS16

My company has been using this app since the start of the pandemic for everyone to work from home. I really enjoyed working from home and this app a lot at first because I could have my AirPods in to answer calls leaving me hands free to type. However since I updated to IOS 16 there are definite issues. I thought it was my original AirPods or my iPhone 12 at first, but I’ve upgraded both my iPhone and AirPods and I’m still having issues. Customers are constantly telling me that they can’t hear me, my connection is breaking up, or that I sound muffled. Additionally if I use without AirPods, my phone does not go dark like it does with regular iPhone calls.

However if I call someone outside of the app it’s crystal clear. Not sure what’s happening, but someone better fix it because I really don’t want to go back into my office.

Hurting eyes ,

Found a bug

Amending my rating to one star and hopefully catch the attention within development.

We have an installation with several soft phones. The problem is the 3CX app will stop receiving phone calls, chats and notifications if the app is not opened within a given 7 day period. After 7 days of inactivity 3CX PBX stops the push and the extension appears as “not registered”. There is NO indication on the user’s phone that the 3CX app is in this state. In other words, the app you download to provide a VoIP line stops working after 7 days of inactivity. No incoming service. The workaround is to open the app within every 7 day timeout.

So how about a simple enhancement that detects 5 or 6 days of inactivity and pushes a notification to the app like an “inactivity notice”. The user opens the app to see the notification and a new 7 day timer is started. But more importantly the app still works and provides constant VoIP services as expected .

nicolegiorgi94 ,

Can’t turn off notifications!!!

Thought it was great that if I was not close to the office landline and doing other things in the office I could easily answer through my phone. HOWEVER you can’t turn off the notifications!! Even if you try and turn them off through your phone settings and the app and try and put on do not disturb the notifications keep coming through. Driving be bananas enough that I’m deleting the app. This NEEDS to be fixed.
Also sometimes the calls just don’t answer and this is very bad for a clinical setting where you’re answering for medical issues with patients. Very unprofessional.

App Privacy

The developer, 3CX, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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