I mean, if this is a beta it’s not apparent. But honestly i don’t really use the app for anything but signing up for kid care… and I can’t find where to do that. When you do add it, please make it so we can do it within the app and have a default location instead of having to search for the location each time. I don’t really care about any of the updates with classes and such. I think it looks alright and i like the idea of having a one stop shop within the app for managing our account. But at this point it’s still lacking. I think you ought to roll this back getting some actual people working with the app before getting everyone on board.

Doesn’t save filter preferences, have to redo them everyday, sometimes more than once a day. After updating filters of locations AND fav instructors, still can’t find the class I frequent every week. Have to restart app, clear filters and start all over. Took me 15 mins just to book my favorite class. And confirming the booking FIVE MINS before class STARTS is unrealistic. No one has their phone in hand five mins before start, it’s off to the side, we are in our spots and stretching. An hour window would be better allowing us to confirm before we leave home before class. Also the app keeps logging me out and I have to log in again frequently, really frustrating. Also can’t sign up for more than two classes a day. Sometimes I do more than that with the different varieties of classes. I love to book a high cardio and pair it with yoga following sound bath meditation then sometimes do one or two more in the evening. Wish they had worked out these issues before MAKING us use this new app. :(

The good news is I rarely go to the gym and yet keep paying, this app annoys me enough that if they force this switch I’ll actually stop wasting my money and cancel my membership because this app is so disrespectful. This new Eos app feels like an April fools joke, it lack so much function of the original like payment history, or sessions remaining and integrated training features which you now have to download another app to do the same thing the old one did. The new app is not user friendly, looks visually messy and makes simple things like booking a group class more difficult or impossible. I’m appalled this product was released and feel slapped in the face that they are trying to force people to use such a poorly made app. How are they going to redo an app and not even at least replace the functionality of the original, please get this nonsense together….. or don’t, my bank account will be happy with one less bill.

Booking classes is more difficult because I have to scroll past all the ones that have already happened that day, instead of only showing what you can sign up for. The check in requirement is wild, I’m not thinking about unlocking my phone, opening an app and then clicking to say I’m at the class when I’m there, I’m busy setting up my equipment. Especially for the classes with short turn arounds in between each one. The classes on demand are impossible to go through in the link it sends you to. I am yet to be able to scroll through to find the one I’m looking for the page just freezes and cuts off halfway down. The community rankings and completions are completely gone. And the bio age feature has changed me into a male apparently and there’s no obvious way to change it to accurately track it. Overall a lackluster change that seems to want to just push dumb merch sales.