Home base is a very highly use for communication volume that is very highly recommended for all workers that carry a title working for Carlo’s company. I do depend on Home Base it really helps me to keep in communication with my Boss and coworkers etc. and especially in this time of quarantine during this pandemic COVID-19 the Boss and coworkers been communicating with one another checking on each other during this time for me I feel that it brought out POSITIVE BLESSINGS to one another Home Base kept communication for us all. I am a worker for the Las Vegas Bakery I truly miss work can’t wait to go back, so I highly recommend that we can keep Home Base it really serves a lot of purpose for me and for my other coworkers, supervisors, bakers,assistant manager and our GENERAL MANAGER, with all that I have stated above this Is all from my HEART communication is very IMPORTANT so Home Base needs to be kept ( if I took this to seriously forgive me it’s my HEART ) that did the talking I was just the person following my HEART with communicating. Please everyone be safe wear your mask and hope that this all blow over soon so we all can get back to work and bond as one again. I thank you for giving me the time to express how important Home Base is to me. Thank you, Marguerite Aina ( retail associate from the Las Vegas store)

I have used Hot Schedules multiple times, and this is the first company I have worked for that uses Homebase! Homebase blows Hot Scheduels out of the water, completely! The interface is amazing, coupled with the communication tools! The way you can release and have shifts covered is beautiful and simplistic! The creative to give the “work staff” personal profiles to allow for uniqueness outside of the work uniform is another great feature. You could perhaps call it a mini Facebook for work. Homebase will text you an hour before your shift to remind you of work that day! They will text you when the schedules is posted and will include the schedule within that text. They truly have so many great features. It’s incredible how companies like Hot Schedule dominate the market and there are wayyyyy better applications to use such as Homebase! I truly mean this. Lastly, Another great feature of Homebase is the ability to create separate chat groups. Ex; like a servers chat room, or kitchen chat room. That allows only the people in those position to see the message content that is clearly only related to them.

Homebase has good features like reminders to your shift and being able to clock in and out from your phone. But somethings just don’t work properly. I have zero messages waiting for me, but it says I have 9 unread ones. On top of that, the message notifications I do get are stuffed behind other useless notifications from the app. Also the set up for “cash out” is slow and made me get stuck on a “loading” screen for several minutes twice. I had to close out of the app for it to response again. I then got a notification that cash was ready to go but when I check the app it says “bank ineligible”. Why would I be told its ready to use when it’s clearly not? There are times randomly when the app refuses to work as well. Like when I open the app and all it says “error 4400” or something along those lines. Then after 30-40 mins of it not working it makes me sign in again only for it to not work still. I really don’t understand how this app can be so glitchy and laggy when it’s used by many businesses.Last thing: if the cash out feature is for people who need money right away, why would you put restrictions on who could use it? It really blows my mind that you have a system in place to help, but you won’t help because of “low income deposits”It’s my money, it’s insulting that the app thinks I can’t handle it or that I don’t deserve it.

Forced you to waste your time and chat with a support AI only to not adequately pair you with support. It seems the app has no formal process to report bugs with the UI seperate from any complaints, they recently must have needed money for their new AI so they took away features they previously had like the daily agenda layout for the daily schedule on IPhone, app constantly glitches and will tell people they are in the wrong location and can’t clock in thus looking money and wasting the companies time as employees have to seek out a manager in the facility just to clock in, it’s been auto logging people out leading to the same issue of people just standing around on the salesfloor for up to 10 mins trying to get the “homebase wheel of death” to load (and yes it just pops up again or logs you out if you close and re-open the app), mixing up or just straight up deleting profile pictures, and now mixing up request for other companies, as when a terminated employee gets a new job and they use homebase, it will start to share that new data with the old profile. Don’t worry they will do nothing to help. Don’t use unless your company makes you. As a hourly employee, it will do the job, but from the perspective of the managers who selected this app for scheduling. It has a LOT of improvements and possible security breaches that make me uncomfortable recommending it.