Active911 helps you respond to calls faster by getting the essential details right in your smartphone. No more copying down dispatch information or trying to enter an address while driving.

- Uses Apple Push instead of SMS
- Automatically maps alarm location
- Coordinate response with others using real-time map
- Access relevant photos and documents from your phone
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls

What’s New

Version 1.6.8

1) The in-app Override Silent feature utilizes Apple’s new Critical Alerts feature for devices using iOS 12 and newer. The previous functionality of the Override Silent option will apply to devices using versions of iOS older than iOS 12
2) The duty status (On or Off) of each device is displayed on the personnel screen
3) You can long press/hold on the name of an agency on the main alert screen to re-order your list of agencies
4) A long press/hold on the map screen will display the distance to map data points on the screen
5) Main alert screen now displays the date and time each alert was processed
6) A warning banner will appear in the settings menu for devices with location services disabled, rather than the in-app pop-up that was used previously.
7) The notes section of an alert is visible within the Apple Watch app
8) The ruler feature on the map automatically uses a system of measurement (Metric or Imperial) based on the device’s location settings
9) Long device names wrap correctly in the Responses view of an alert
10) It is easier to select options within the External Links section of an alert
11) When an agency updates its name within Active911, an uninstall/reinstall is no longer necessary to see the change in the app
12) Slight styling change to the map layers button to add a shadow effect
Bug Fixes:
1) Fixed a variety of bugs related to iOS 13.
2) Active911 icon displays properly as an Apple Watch complication
3) Fixed an edge case that caused the app to crash when Apple was selected as the mapping source
4) Fixed a bug that prevented the in-app mapping system from providing routing upon opening the app for the first time
5) Adding map data icons within the in-app mapping system will correctly display the map data icon that was selected, rather than the default Flag icon
6) Fixed an edge case that prevented devices with the Send Alert permission from sending alerts via the in app workflow
7) The app badge counter updates correctly after using the Clear All Alerts feature in the settings menu to delete alerts

Ratings and Reviews

4.2 out of 5
318 Ratings

318 Ratings

Crash must stop ,

Concerned with new update

Don’t get me wrong I love this app especially since our county updated our CAD system. I’m very Leary to download the new update because I have over 700+ calls since the day I started using the app. I’m to the understanding that one you update you lose them can that be fixed please? I love being able to go back and look while having conversations as well as when I’m doing work for the department. Could you advise if this is fixable?

Developer Response ,

We introduced a new "show alerts for" feature that automatically deletes old alerts based on the time frame you select within the app. The first version of the app that contained the feature was 1.5.26, which was a "hotfix" push. The original default for that setting was one week, so it would automatically delete calls older than a week. For version 1.6.0 we adjusted the default so that it will retain all your alert history, unless you manually change the setting to use a specific time frame to delete old alerts. It is safe to download version 1.6.0, you won't lose your alert history.

LFD214 ,

I love it.

As a volunteer firefighter in a small town the app itself has absolutely no down falls. It syncs perfectly with our current 911 center. Only issue that isn’t app related is our center is in desperate need of an update and pings most calls to near cell towers and the dispatcher has to manually activate the alert by entering the cad and completing it which is usually about 30 seconds to a minute slower than the pager tones. But that’s not the apps fault it’s just our systems. Great for when I’m at work and can’t wear my pager. Absolutely love the override silent feature. Can’t wait for when it and continuous repaging is available to be used together.

docsuess84 ,

Great App

Our volunteer fire company uses this app to manage our responses as well as who’s available and who’s not. Love the interface, love the logging of calls for record keeping. My only complaint is, I wish there was a settings shortcut to be able to switch from available/location services on to unavailable/location services off with a single button push. Since we’re volunteers, our status is fluid and it would be nice to keep it current without having to scroll through settings and change them individually. Otherwise awesome.

Developer Response ,

Thanks for leaving a review! If you're using an iPhone model with 3D touch (introduced in 2014), you can quickly change your duty status by using that feature while tapping on the Active911 icon on your home screen. By default, the app doesn't track your GPS location at all times, so I'm not sure there is a need to tie those two settings together. If you'd like to discuss this further, call our product manager, Grant, at 541-257-8683.


Active911, Inc
36.3 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, Russian, Spanish, Swedish

Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2012-2019 Active911, Inc


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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