Description

Active911 helps you respond to calls faster by getting the essential details right in your smartphone. No more copying down dispatch information or trying to enter an address while driving.

- Uses Apple Push instead of SMS
- Automatically maps alarm location
- Coordinate response with others using real-time map
- Access relevant photos and documents from your phone
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls

What’s New

Version 1.6.27

Bug Fixes:
- Resolves an issue where iOS 14 users were losing connection when backgrounding the application.

Ratings and Reviews

4.2 out of 5
410 Ratings

410 Ratings

Chsgsagxsc ,

Awesome app, and awesome developers!!

I wanted to write this review to say that this app deserves a 5 star rating on the App Store, and here’s why. I decided to look through the most critical reviews of this app and the trend I noticed was that the developers replied to every single review and clearly explained why bugs were happening and how they were working on Fixing them constantly! I personally really appreciated this because they could have just as easily never updated this app or never listened to the reviews and fix thing or changed aspects of the app to work better for everyone. So to the hard working people keeping this app running I just wanted to say thank you so much and I truly appreciate your effort and hard work that keeps uncountable amounts of people safe every year!!

emtjason1 ,

Could be 5 stars

The app does part of what it should do... I would give it 5 stars if the mapping system actually worked. For example, when clicking on the google maps button the app uses what I’m assuming to be gps coordinates vs the actual address. Maybe times the gps coordinates are wrong. And because they are gps coordinates it is impossible to verify that you are going to the correct address because you’re comparing numbers vs the actual address text. The other issues when using gps coordinates is when you arriving at the location. If I’m driving and I want to confirm the house number via the google map app I can’t because it shows that you have arrived at the gps location vs saying you have arrived at t 123 Main St for example. Another issue is you can not copy text from the dispatch information and then paste that into google maps, the app doesn’t allow you to copy information from the app to put into other apps like google maps, Apple Maps, or any other app. This makes verifying the address extremely hard and annoying. If they mapping issues aren’t their fault they should allow people to be able to copy and paste the information so you can easily google the address and verify the information is correct.

Developer Response ,

Thank you for taking the time to write your thoughtful review. We would love to be able to work to solve your problems and encourage you to reach out to our support team so we can address the root issues. Support can be reached at 541-223-7992, we are here to help.

LFD214 ,

I love it.

As a volunteer firefighter in a small town the app itself has absolutely no down falls. It syncs perfectly with our current 911 center. Only issue that isn’t app related is our center is in desperate need of an update and pings most calls to near cell towers and the dispatcher has to manually activate the alert by entering the cad and completing it which is usually about 30 seconds to a minute slower than the pager tones. But that’s not the apps fault it’s just our systems. Great for when I’m at work and can’t wear my pager. Absolutely love the override silent feature. Can’t wait for when it and continuous repaging is available to be used together.

Information

Seller
Active911, Inc
Size
46.1 MB
Compatibility

Requires iOS 9.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Russian, Spanish, Swedish

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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