Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.
Have your insurance where you need it, when you need it.
Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.*
ID cards – Access a digital proof of insurance right on your phone.**
Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.
Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.
Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.
Coverages – See policy information and details about your coverages.
Agent Access – Instantly contact your agent through the app, no log in required.
QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.
*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.
**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.
We hope you’re enjoying Allstate Mobile! In this update, we’ve fixed a few things to make the app faster and easier to use.
Ratings and Reviews
Lots of potential, could use some improvement
I downloaded this app so that I could participate in the Allstate drive wise program. And the app enables you to view your insurance ID cards, request roadside assistance and several other things. But the main reason I have this app is for trying to reduce my insurance premium based on my safe driving. I’ve been participating in this app for just 3 days now and I’ve already had to dispute/remove 2 different “extreme braking events”. When I view the GPS route of the trip to review the “extreme braking event” I’ve noticed that the route has me zigzagging off the road randomly. So of course that’s going to trigger an extreme braking event! I don’t know if the GPS data tracking is an issue with the app or with the iPhone XS GPS. But either way, the app should have a feature that recognizes anomalies in the GPS data and push a notification or pop up that asks you “is this trip summary accurate?” Instead of just accusing you of being an erratic driver and reducing your chance for a discount. So for now, you have to review all of your trip summaries and dispute/remove the trips with inaccurate GPS data. Sort of annoying.
Developer Response ,
We always strive for accuracy, but GPS, Wi-Fi and cell signal are variable, which can impact trips. Here are a couple tips to ensure trips are properly recorded: 1. Keep app on and running in the background and 2. Maintain battery charge greater than 25%.
Last update even worse
My iPhone 11 is running iOS 13.3, the latest update. I switched to Allstate because of the Drivewise feature. I have been hoping for a fix to the location services. The issue is it requires that the Location services be set to ‘ Always Allow’. I have been getting the iOS system prompt saying the following: “Allstate” has used used your location 40 times in the background over the past 3 days. Do you want to continue to allow background location use?) Below are two selections below ‘ Change to Only While Driving or Alway Allow’. Now 40 times in 3 days is impractical since I drive less than 7 miles on any given single day once a week. This has always been the most annoying aspect of the Allstate app since I switched a few years ago. I also agree with other reviewers concerning inaccurate use of the phone while driving. I’m deaf so I don’t use the phone tho I worry that if a spammer calls while I’m driving and ignore it, it will still count as if I used the phone. The UI interface is quite ugly and textually ‘busy’ and lacking that eye candy factor compared to the more aesthetic one before. I’d like to see that the location service be changed so that it is set to ‘Allow while using’. The ‘Use Phone While Driving’ needs to be reconsidered. The ONLY improvement I like in the last upgrade is that the Face ID is enabled.
Very recently I noticed my app had an “action needed” banner next to Drivewise on the mobile app. I opened it, went through the steps to reactivate Drivewise and went about my business, driving multiple times a day thinking I was active on Drivewise. Silly me! I have to open the app and go through the reactivation process EVERY SINGLE TIME I get in my car in order to log my trips and qualify for a very small refund. If I close out of the app, it also deactivates my Drivewise. If I let it run in the background to slow my phone down, it works fine but makes me super unhappy when I can hear my phone running but no call shows up on my screen. If I leave it up in background and open enough apps after Allstate, my phone will log me out of the app and I will have to sign in again, only to find the “action needed” banner again. Considering doing some insurance shopping. My last safe driving refund did not even cover paying myself minimum wage for ONE HOUR, a small fraction of the time I have put into reactivation on this app. I feel like I am overpaying for my insurance to stay with a reputable company, you might consider putting some time and effort into fixing this app and making your customers happy! No one has time to sit in their driveway before every single trip and go through the steps to reactivate. Today’s world thrives on convenience!
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Allstate Insurance Company
- 213.5 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- ©2014 Allstate Insurance Company
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