Geokey

Name: Geokey
Rating: 2.4 (203 reviews)
Author: Geokey, Inc.

Simple And Secure Access

Only for iPhone

Free

203 Ratings
Ages

4+
Years
Category

Business
Developer

Geokey, Inc.
Language

EN
English
Size

155.4
MB

iPhone

Geokey is the world's first multi-dimensional mobile access solution for businesses. No more key fobs, just your phone. Touchless access is here. A simple swipe to open is all it takes. Geokey is not a one-size-fits-all type of security solution. We can integrate with any type of door or software. Our job is to incorporate seamlessly into your life. Users can log in to control (lock/unlock) and interact with available access points supplied via a list view and map view. Track how many times you accessed a point, what time's of the day you were there, and HOW LONG YOU WERE THERE FOR! Download your Geokey to be apart of one of the first controlled access solutions that will track duration of access. Admin controllers have the ability to control when and which access points their users can have access to. Define user's access by day of the week, time of the day, or by the number of access points. Simplicity for our users is our motto and mission. Get a push notification if you are close to an access point. Pull up your app and unlock your access point to enter. Even though Geokey has a simple front end user experience, the backend has extra security measures to keep everyone safe. Admin can choose if users are required to use two-factor identification for access to their Geokey. Make sure the people that are coming in are the people they say they are. Contact sales@geokeyaccess.com to get Geokey for your business!

Ratings & Reviews

2.4

out of 5

203 Ratings

Not Geo anything
03/20/2024

crazybrit
If you are going to name an app “Geo***” surely it should use some kind of location intelligence. The concept of being able to use a phone to unlock things is great, and I am able to unlock my car that way. I don’t have to take the phone out of my pocket, I just walk up to the car and it recognizes my phone and the handles obediently pop out. It seems to be secure, and the operation is completely automatic. Let’s compare that implementation with the “Geo”key implementation. As I approach a door that I need to unlock: I have to reach for the phone in my pocket I have turn on and log into my phone I have to find the app and launch it I have to log into the app I have to search through a long list of doors to find the one I am standing right next to I have to click on the door I have to wait for it to unlock I there is an error I have to loop back 3 steps and try again 3 or 4 times If I am lucky, I can open the door This compared to my car: I walk up to my car and open the door I know you have the technology to implement what my car can do. So why not?? Finally, the cheap plastic door locks don’t instill a lot of confidence in their security. They look like something from the 80s.The response says that the door would unlock when I am inside the apartment. This issue can be solved by having the inside manual lock override the external automatic lock. You only need the BT unlock feature when opening from the outside. This is also the same for a car.

Developer Response
Sorry to hear that you have been having such a rough time with the Geokey app! You should not need to constantly log into the app, and we also have ways to set up widgets on your phone so you do not need to open the app to open a door. As for your question about why the system does not operate similarly to a car with a digital key, if your phone was in your home near enough to your door it would automatically unlock during times you did not want it to be unlocked. That is why we require user interaction to open a door with Geokey. If you have any questions about setting up the Geokey widget, please reach out to our support team who would be happy to help you. You can contact them 24/7 directly through the Geokey app, by email at support@geokeyaccess.com, or by phone at 888-348-9905
Not Geo anything
03/20/2024

crazybrit

If you are going to name an app “Geo***” surely it should use some kind of location intelligence. The concept of being able to use a phone to unlock things is great, and I am able to unlock my car that way. I don’t have to take the phone out of my pocket, I just walk up to the car and it recognizes my phone and the handles obediently pop out. It seems to be secure, and the operation is completely automatic. Let’s compare that implementation with the “Geo”key implementation. As I approach a door that I need to unlock: I have to reach for the phone in my pocket I have turn on and log into my phone I have to find the app and launch it I have to log into the app I have to search through a long list of doors to find the one I am standing right next to I have to click on the door I have to wait for it to unlock I there is an error I have to loop back 3 steps and try again 3 or 4 times If I am lucky, I can open the door This compared to my car: I walk up to my car and open the door I know you have the technology to implement what my car can do. So why not?? Finally, the cheap plastic door locks don’t instill a lot of confidence in their security. They look like something from the 80s.The response says that the door would unlock when I am inside the apartment. This issue can be solved by having the inside manual lock override the external automatic lock. You only need the BT unlock feature when opening from the outside. This is also the same for a car.
Developer Response 03/19/2024
Sorry to hear that you have been having such a rough time with the Geokey app! You should not need to constantly log into the app, and we also have ways to set up widgets on your phone so you do not need to open the app to open a door. As for your question about why the system does not operate similarly to a car with a digital key, if your phone was in your home near enough to your door it would automatically unlock during times you did not want it to be unlocked. That is why we require user interaction to open a door with Geokey. If you have any questions about setting up the Geokey widget, please reach out to our support team who would be happy to help you. You can contact them 24/7 directly through the Geokey app, by email at support@geokeyaccess.com, or by phone at 888-348-9905
Would NOT recommend
01/23/2024

callicc
My apartment complex transitioned to GeoKey a few months ago. While the idea is great, the implementation and execution are awful. It doesn’t work if you don’t have reception (so keep in mind your underground parking). While there is a pin pad and a pin option on our unit doors, sometimes it takes 6+ times before your apartment door will unlock, as it just continues to say ‘operation failed’. Last night I took my dog out and ended up stuck outside of my apartment building at 3:27 AM because I was receiving an error message. Luckily we have butterfly at our front door so I ultimately was able to get in. Thanks Butterfly. I’m sorry, but it’s not an option for your operating system to fail when you provide access to people’s homes. You don’t hand someone the keys to their home and tell them “here is your key, it’ll work sometimes.”To be clear the app is still not working for me. I issued a complaint and sent a screenshot of the error message. Their support team told me to check XYZ settings, which were all already in place. Then they proceeded to asked me if I’m at the door, LOL. They have some serious development to do on this app/entire operating system before it’ll execute correctly. Strongly DO NOT recommend.
Would NOT recommend
01/23/2024

callicc

My apartment complex transitioned to GeoKey a few months ago. While the idea is great, the implementation and execution are awful. It doesn’t work if you don’t have reception (so keep in mind your underground parking). While there is a pin pad and a pin option on our unit doors, sometimes it takes 6+ times before your apartment door will unlock, as it just continues to say ‘operation failed’. Last night I took my dog out and ended up stuck outside of my apartment building at 3:27 AM because I was receiving an error message. Luckily we have butterfly at our front door so I ultimately was able to get in. Thanks Butterfly. I’m sorry, but it’s not an option for your operating system to fail when you provide access to people’s homes. You don’t hand someone the keys to their home and tell them “here is your key, it’ll work sometimes.”To be clear the app is still not working for me. I issued a complaint and sent a screenshot of the error message. Their support team told me to check XYZ settings, which were all already in place. Then they proceeded to asked me if I’m at the door, LOL. They have some serious development to do on this app/entire operating system before it’ll execute correctly. Strongly DO NOT recommend.
Infinitely worse than keys but occasionally works
09/02/2024

KevinLemonade
9/2/24 Update: downgrading to one star after being locked out yet again from my apartment building. I’ve reset my password multiple times and the FaceID doesn’t work either. If you are an apartment complex reading this, please don’t do this to your tenants. Original post: The apartment I live at moved all tenants to this system and now requires this app to enter all rooms in the building, including my unit. I would give this app a 1.5 out of 5.0, which I’ve generously rounded up to 2. In short, the app usually takes 10-30 seconds to connect to the electronic locks. But it occasionally connects right away, so I bumped it up a star. Here’s what I want as a resident who needs this every day: 1. Add key to Apple wallet (or something that allows me to just tap my phone to the lock) 2. A way to favorite the doors I frequently use and to hide the ones I don’t. My building has 20+ community doors, so having to scroll and sift through tens of extraneous ones 3. Better integration with Shortcuts so I can create my own ways to streamline the unlocking process To be clear, this is bad enough that I want to break lease and move.

Developer Response
Hi Kevin, we are sorry to hear about your experience with Geokey so far. In the app, we do have the ability for users to favorite doors and give them nicknames in the app and our support team would be happy to help uounsey this up!
Infinitely worse than keys but occasionally works
09/02/2024

KevinLemonade

9/2/24 Update: downgrading to one star after being locked out yet again from my apartment building. I’ve reset my password multiple times and the FaceID doesn’t work either. If you are an apartment complex reading this, please don’t do this to your tenants. Original post: The apartment I live at moved all tenants to this system and now requires this app to enter all rooms in the building, including my unit. I would give this app a 1.5 out of 5.0, which I’ve generously rounded up to 2. In short, the app usually takes 10-30 seconds to connect to the electronic locks. But it occasionally connects right away, so I bumped it up a star. Here’s what I want as a resident who needs this every day: 1. Add key to Apple wallet (or something that allows me to just tap my phone to the lock) 2. A way to favorite the doors I frequently use and to hide the ones I don’t. My building has 20+ community doors, so having to scroll and sift through tens of extraneous ones 3. Better integration with Shortcuts so I can create my own ways to streamline the unlocking process To be clear, this is bad enough that I want to break lease and move.
Developer Response 12/07/2023
Hi Kevin, we are sorry to hear about your experience with Geokey so far. In the app, we do have the ability for users to favorite doors and give them nicknames in the app and our support team would be happy to help uounsey this up!
Stick with physical keys or fobs.
Jun 11

Hunter T. Graham
This platform has been nothing but problematic since it was rolled out across our apartment community. I live in a building where parking is subterranean, so the cellular signals are weak and there’s no community WiFi. I would say that these are the primary contributing issues but even on surface levels, you will often be met with “connectivity” issues or inability to access your property based on perceived location of the device you’re using to gain entry. - I will give the company kudos in that it is very easy to connect with a support representative, but the initial recommendations are that you should restart your phone after deleting and redownloading the app. (Which also requires a separate verification process.) I’ve had to plead with representatives while locked outside in freezing temperatures or torrential rain and in many cases, they can remotely unlock the door. That’s nice, but if I didn’t have my phone or if the power had been off, I’d’ve been screwed.
Stick with physical keys or fobs.
Jun 11

Hunter T. Graham

This platform has been nothing but problematic since it was rolled out across our apartment community. I live in a building where parking is subterranean, so the cellular signals are weak and there’s no community WiFi. I would say that these are the primary contributing issues but even on surface levels, you will often be met with “connectivity” issues or inability to access your property based on perceived location of the device you’re using to gain entry. - I will give the company kudos in that it is very easy to connect with a support representative, but the initial recommendations are that you should restart your phone after deleting and redownloading the app. (Which also requires a separate verification process.) I’ve had to plead with representatives while locked outside in freezing temperatures or torrential rain and in many cases, they can remotely unlock the door. That’s nice, but if I didn’t have my phone or if the power had been off, I’d’ve been screwed.

Thank you for upgrading to Geokey's latest version. This new version includes an update to our Terms of Use and access to the Maintenance Requests feature where it is enabled.

Version 3.26.7

Nov 19

Data Not Collected

The developer does not collect any data from this app.

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Wallet

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Geokey

Simple And Secure Access

Ratings & Reviews

What’s New

Version 3.26.7

App Privacy

Data Not Collected

Accessibility

Information

Supports

Wallet

More by Geokey, Inc.

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