Banfield Pet Hospital 12+

Banfield Pet Hospital

Designed for iPad

    • Free



Petcare management in your pocket! Download now and get secure, easy-to-use access to your pet’s veterinary information anytime, anywhere with the Banfield Pet Hospital app.

· Easily make and check appointments.
· Get details about your next appointment.
· Pick the appointment type that’s right for you.
· Get alerts for duplicate appointments.
· Send us even more info about new pet patients.
· Stay on top of your pet’s preventive care needs with our easy-to-use dashboard and timely reminders for appointments, vaccinations, and more.
· View, filter, and download your pet’s records — including medical summary reports, medications, lab tests, visit summaries, and invoices.
· Attend virtual visits directly through the app with push notification reminders.

Have an Optimum Wellness Plan? The app is a great place to ping Pet Chat™ for 24-7 live advice to give you petcare peace of mind.

Don’t have an Optimum Wellness Plan? Visit our website to check out our smart packages of high-quality preventive care services like vaccinations, physical exams, deworming, and more for cats and dogs!

What’s New

Version 4.6.0

Find and schedule appointments in fewer steps than ever before.

Ratings and Reviews

4.8 out of 5
70K Ratings

70K Ratings

juni.guerrero ,

Convenient as it gets!

I’ve always enjoyed going to Banfield pet hospital for my dogs because they also get groomed and do the dog day care and hotel, events etc. so out of that convenience I started the clinic. We’ve now been going 4+ years for my two dogs and my cat.

They have since made some super useful updates that I LOVE. 1) online booking - this is MAJOR for me. My schedule often interfere with reaching many places during regular hours. 2) notifications - reminders are the best! 3) access to all records in real-time like vaccine info etc. this was surprisingly helpful when I took them to an event at Petco and was asked for proof of vaccines (which who carries that on them at all times) fortunately we were able to pull up app and provide required info and get on with our day!

My location - Crystal Lake IL - is amazing. Super kind and loving staff! Thanks Banfield I’m Crystal Lake IL!!

Developer Response ,

Thanks so much for this note - really great to hear your pets are getting such great care at Banfield and you're finding the new app useful!

Rawdoi ,

Horrible App Login

This review isn’t about Banfield Pet Hospital or their service, but their app. Every time I try to login, I have to reset my password because for some reason, my passwords aren’t “saved” in their system. First, every time I try to log in with my current password, it would say “wrong password”. Second, the fingerprint or facial recognition for login doesn’t work even though after every time I create a new password, it would ask me if I’d like to use this feature. And yes, I register this feature every single time. But after a week or so, the new password either won’t log me in or the fingerprint/facial recognition feature doesn’t work. When I try resetting my password, it says my email address is not registered any accounts. However, when I search my email address through the Client ID portal, it says my email address is already registered with an account. WHAT IS THIS? Seriously? I’ve never seen such a contradictory flaw in an app. Especially when my pet is sick. I’m paying close to $500 a year for the OWP that offers free online consultations. To seek help from a veterinarian about my pet’s symptoms. Yet, I have to go through so many obstacles to do so. My pet isn’t feeling well right now and I can’t do anything about it. Literally nothing because of this fatal flaw. I’m hugely disappointed. This app needs serious reprogramming. It’s putting a lot of stress of us and putting my pet’s life at risk.

Developer Response ,


Could you please email us at We want to look into this issue for you and make sure you're getting the experience you deserve. -Charles, Digital Team

JK Davis ,

Love Banfield Clinic In Carrolton

We have used Banfield Clinics all over the state of Texas! We have moved a few times, since we have had Bear, the past 4 years.
We left the Carrolton area in December of 2018 for North Richland Hills. There are plenty of vets around here including a few Banfield clinics. Our family, especially Bear fell in love with the front staff, the vet techs, Dr Martin & Dr Bell. There was one vet tech in particular who got down on the floor to all Bear to check her out and make him feel comfortable. It didn’t take my big Pit Bull baby long (maybe 45 seconds to a minute to fall in love)! Next thing we knew he was sitting down her lap like and child would. Just confirms my gut feeling that he doesn’t realize he’s a dog. He used to never go in back with the lab tech in Grand Prairie or Mansfield. I would have to walk him back there in that (employee only) get him comfortable and then walk away. The vet tech in Carrolton named Amanda earner his trust and would follow her anywhere. So we still drive from North Richland Hills to Carrolton to get his health care. We move that Carrolton family. Unfortunately, we learned here recently Amanda and her man have moved to Colorado, the only positive is she’s still at Banfield in Colorado. Amanda Bear misses you so much. The Banfield Carrolton team gets an All-Star team in my eyes!

Developer Response ,

Thanks so much for leaving such a nice note - it really means a lot. So glad to hear you've received such great care over the years!

App Privacy

The developer, Banfield Pet Hospital, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • User Content
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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