Apple Support 4+
We’re here to help
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
• Browse the providers in your area to see what’s nearby.
• New layout makes it easier than ever to view and manage your calls, chats, reservations, and other activity.
• Expanded region availability to Vietnam, and added Vietnamese as a supported language. The Apple Support app is now available in 32 languages and 174 regions.
• Performance enhancements and bug fixes.
Ratings and Reviews
Apple parental controls
We should be able to see when our down time is because you promise a friend u can talk for 15 minutes and you will call at 9pm, then u can’t because a parent changes your downtime and u never knew, then ur friend is mad at you the next day because u broke ur promise. There also shouldn’t be a way for parents to be able to block contacts because it’s cruel and it really hurts when someone can’t talk to their best friend anymore and they have no friends left. There shouldn’t be an option for parents to block password changes because kids deserve their privacy and some of us have parents who like to secretly snatch our phones and read all our texts. And when you turn 13 you should have the option to leave parental controls without leaving the family group and losing all the payment and The iCloud plus storage ur family might have.
This app is amazing!
Don’t let the 1 stars fool you, this app is everything you’ll need if you need help with any of your Apple Products! I’ve used this app quite a few times already (had a few issues with my AirPods that were happily taken care of every time, including today when I visited an Apple Store after getting an appointment scheduled by a Support Agent to get my cracked screen repaired, which ultimately got me a new device) and I can’t find one negative thing to say. All of the Support Agents I’ve encountered are very nice and they really do seem to care about your needs and try to help you take care of them as best as possible. Getting around the app isn’t as difficult as these people make it out to send and I don’t understand why people are giving it a 1 star when it’s literally super helpful and user friendly. It’s as simple as figuring out what problem you’re having with your device, selecting the appropriate option, and go from there! If you can’t find a description that explains your issue, chatting with a specialist is only a tap away! The reviews I’ve come across where people feel like they’re “going in circles” within the app is probably coming from people who have no general idea as to how to get around an app that’s literally made for those who need help with their device. Apple, this is a 5-star app and I can’t thank you enough for your help over the years!
I have had to use the message conversation chat several times due to some issues that I was just helping myself in regards to the most fraudulent era in our times. Out of 5 different issues and 5, I believe associates, my experience was absolutely OPTIMUM! They were respectful and so very down to earth in making me and my issue at hand not feel inadequate, irrelevant, or dismissed. Everyone of my my experiences was handle with great awareness to my concerns. I did not go through this app but online through my private and secure browser. But I have downloaded app and well, my single experience was okay. I want to go in saying, that two of the associates were so “Outside the box thinkers”, as well Gave the whole experience a great personal comfort and resolution. No bot as I asked every time. I wrote the names down but forgot where I wrote them. The 2 very special associates were the last two contacts. Apple,I know you keep track of all support calls or messaging. These two deserve more than an “ATTA-BOY(GIRL). Thanks Guys and again, Merry Christmas! A breath of fresh air.
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- Apple Inc.
- 35 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
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- Age Rating
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