Bay Club Connect is your one-stop member app where you can pay your bill online, see updated account information, and more.
No need to stop by the front desk, you can do everything necessary wherever you are
Once you are logged in, you can check out the following features:
Dashboard: This is where you can find your general information like your name, member ID, current balance and last statement of your billing account, as well as your lifestyle points.
Profile: Click on this tab to view and change your contact info and billing info.
Billing Account: This tab will show you your current balance and statement details.
persist user session
Ratings and Reviews
I’m not sure how this is adding value. I’m sure it’s helping their sales team with data collection. But given it isn’t actually a functional app it’s pointless - every link redirects to a URL. None of the childcare options can be booked and it doesn’t appear to have any info about what’s on at our home club. It’s easier to look at Google app which has a direct link to my class timetable and doesn’t require login. Deleting and reverting to swiping my card. Either do apps properly or don’t do them - as any tech company will tell you. Just looks embarrassing for a company trying to capture a Silicon Valley market.
Needs a lot of work!
This app isn't ready for prime time. Way too many bugs. For instance, if you view an invoice, there is no way to get back to the app. The app is pretty useless right now. I'm really surprised the events and class schedule isn't native in the app (why would they redirect you to their website)? For a multi-million dollar company with thousands of members and in the tech capital of the world, I am quite surprised that this is the app that they released. Although, that seems to be the Bay Club way...over-promise and under-deliver.
Terrible, unresponsive, no back button?!
I sincerely hate this app. Bay Club took over Club Sport in Oregon and forced us to switch to this terrible platform (Club Sport has a great app!) This app is unresponsive in several spots (Classes) and there are many spots you have to double tap, which I’ve never experienced in an app. There’s no embedded hamburger menu for navigation. The events are buried under a Classes main menu. There’s no way to get back once you’ve accessed a sub-menu. You have to close the app all together and restart.
With Family Sharing set up, up to six family members can use this app.