BIXI 4+

Some of the E bikes are locked and some of them don’t operate too well. I’m an experienced Ebike rider/Commuter, 4000 miles a year, visiting from the states. Also the seat posts are sometimes too loose and can’t be adjusted by hand easily shouldHave that corrected.

Bixis billing practices are quite dodgy and make you end up spending much more than expected. It’s easy to signup for BIXI unlimited but almost impossible to cancel you have to do it from the website, not the app and they make it confusing, the electric bikes are very expensive and not included in BIXI membership, and most important of all be careful to make sure the bixis properly dock as the docks are finicky or you’ll continue to be charged for hours and hours, I ended up spending nearly $50usd just for a few short rides would have been way better off just renting a bike from the hotel. The rides also bill you after 45 minutes. It’s easy to end yo spending much more then you expected you have to make sure you 1. Cancel on website minute you leave Montreal 2. Make sure all rides are under 45 min and 3. Make absolute sure when you dock your bike you see the little green light, sometimes it “seems” docked but it will actually blink red and keep billing you. Buyer beware

This is seriously one of the most frustrating apps to deal with. It is VERY sketchy about connecting with a credit card, so much of the time the app is unusable. I thought it may have been user error last year when I set it up, but it’s even worse this year. The app will only let you rent 2 bikes at a time (when it’s working correctly, which isn’t often) so getting a family up and running takes 2 accounts. We tried to link it to 3 different phones, with multiple viable cc’s. It worked one time, then my husband’s account absolutely would not work a second time. By the 2nd day, the one account we had that would still scan would only do one bike (despite being set up for 2 on the account). It is unbelievably frustrating.

The bikes were great when we got them to unlock.

Worst worst worst app. Honestly. Save your time and sanity…. just rent bikes privately when visiting Montreal.