Bay Wheels (formerly Ford GoBike) is the Bay Area’s premier bikeshare system, and one of the largest in the nation. Bay Wheels offers thousands of bikes and hundreds of stations in San Francisco, Oakland, Berkeley, Emeryville, and San Jose. Best of all, it’s available 24/7.
Bay Wheels consists of a fleet of specially-designed, sturdy, and durable bikes that are locked into a network of docking stations in cities throughout the Bay Area. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bikeshare is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends for brunch, or exploring in a new city.
The Bay Wheels App lets you purchase rides, unlock a bike, and ride right away. You can also view all station locations, see available bikes and docks, and save your favorites.
Within the app, you can purchase the following:
And of course, the more you pedal, the more activity and exercise credits you rack up with integrated health/fitness apps.
Ford GoBike is now Bay Wheels. The app will function just like it did before, but with a brand-new look.
We update our app regularly to make your rides even better. Every update includes improvements in speed and reliability. We’ll highlight new features in the app as they’re released. In this release, we fixed an issue for users on iOS 11.
As always, we’d love to hear from you, get in touch at firstname.lastname@example.org.
Ratings and Reviews
Data is not current; Needs Siri Shortcuts!
Very often when the app says there are available slots in a dock you will arrive a minute later and it’s full. I’m not sure if this is a data problem or if the conditions change so rapidly. It would be useful to “reserve” a slot in a busy dock in advance so you can be sure you will have place to put it when you arrive.
Also, it would be helpful to support Siri shortcuts so you can do things like set up a command to check for the availability at a specific dock. Then you could “hey Siri...” so the app can verbally confirm that there is space to park your bike at your intended destination without having to take your phone out of your pocket. If you’re wearing mic’d headphones you just ask anything. Good idea, right?
Too many bugs
I used the dockless bike yesterday and had a lot of issues.
First, the bike location which showed on the app didn’t have bike at all. This happened twice before I could find an actual bike in the location.
At last, after I locked the bike, the timer was still running. I waited for 5 mins as the servers could take time to refresh. But thetimer was still continuing.
Later I called customer care and was put on hold by the automated voice for 15 mins and then the automated voice asked me if I would prefer to receive a call back as the representatives were busy. After 10 mins, I received an automated call back and informed that their representatives are still busy and can’t be connected and asked me to leave a voicemail. But it didn’t allow me to leave voicemail. It just hung up.
Overall, a very frustrating app and the customer service! Need to fix a lot of bugs.
Could use some improvements
First I want to say I really love this service and look forward to seeing the number of stations and area served expanded. I have used it over 50 times to date.
The only reason I give it 3 stars is I would like to see better trip planning built within the service. Ultimately it would be great if I could give a start and end point and it would guide me to the closest dock with bikes, provide a bike route taking me to the dock closest to my endpoint and walking directions to my end point. If you could make it support multimodal transportation like Google and Bing maps for the above then even better.
- Motivate International, Inc.
- 164.9 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, Spanish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Motivate International Inc
With Family Sharing set up, up to six family members can use this app.