iPhone Screenshots

Description

Bay Wheels (formerly Ford GoBike) is the Bay Area’s premier bikeshare system, and one of the largest in the nation. Get access to thousands of bikes and see public transit schedules around you in San Francisco, Oakland, Berkeley, Emeryville, and San Jose. Best of all, it’s available 24/7.

Bay Wheels consists of a fleet of specially-designed, sturdy, and durable electric bikes that can be accessed throughout the Bay Area, as well as classic bikes that are locked into a network of docking stations in Bay Area cities. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bikeshare is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.

The Bay wheels App gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going. You can also get walking directions and see public transit schedules to help you easily get to bike stations.

The Bay Wheels App also shows upcoming public transit departures, including BART trains, Caltrain rail lines, the Tamien-San Jose shuttle, MUNI buses, MUNI Metro light rail, MUNI cable cars, MUNI trolleys, AC Transit Local & Transbay buses, VTA light rail, VTA Local buses, VTA Rapid buses, VTA Express buses, VTA ACE shuttles, Golden Gate Ferries, Sonoma County Buses, Sonoma County connectors & shuttles, SF Bay Ferries, the Angel Isl. Tiburon Ferry, the SMART train, Marin Transit buses, SamTrans Local & Express buses, Stanford Marguerite buses and the SFO Airtrain.

Within the app, you can purchase the following:
Single Ride
Access Pass
Membership

Happy riding!

What’s New

Version 13.78.3

Thanks for using Bay Wheels! We update our app regularly to make your bike rides even better. Each update of the Bay Wheels app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app.

Here is what you can find in our latest update:
- Bug fixes and performance improvements

Ratings and Reviews

4.0 out of 5
583 Ratings

583 Ratings

julienchien ,

Love it - totally changed how I transit

Love Ford GoBike! Yes, I wish there were more stations near me, I wish the docks I wanted to use always had bikes etc - but it’s such a great way to see the city! I have almost 💯 rides from 1.5 months of riding. I ride from north beach to the mission to the panhandle and even sometimes (regrettably) over russian hill. But its a great exercise, great way to commute, its almost as fast as an uber/lyft, I feel like I know SF so much because of biking, and I don't worry about my bike being stolen. Thank you Ford GoBike!

pooja.raj ,

Too many bugs

I used the dockless bike yesterday and had a lot of issues.
First, the bike location which showed on the app didn’t have bike at all. This happened twice before I could find an actual bike in the location.
At last, after I locked the bike, the timer was still running. I waited for 5 mins as the servers could take time to refresh. But thetimer was still continuing.
Later I called customer care and was put on hold by the automated voice for 15 mins and then the automated voice asked me if I would prefer to receive a call back as the representatives were busy. After 10 mins, I received an automated call back and informed that their representatives are still busy and can’t be connected and asked me to leave a voicemail. But it didn’t allow me to leave voicemail. It just hung up.
Overall, a very frustrating app and the customer service! Need to fix a lot of bugs.

Amanda Huggunkiss ,

Data is not current; Needs Siri Shortcuts!

Very often when the app says there are available slots in a dock you will arrive a minute later and it’s full. I’m not sure if this is a data problem or if the conditions change so rapidly. It would be useful to “reserve” a slot in a busy dock in advance so you can be sure you will have place to put it when you arrive.

Also, it would be helpful to support Siri shortcuts so you can do things like set up a command to check for the availability at a specific dock. Then you could “hey Siri...” so the app can verbally confirm that there is space to park your bike at your intended destination without having to take your phone out of your pocket. If you’re wearing mic’d headphones you just ask anything. Good idea, right?

App Privacy

The developer, Motivate, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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