Bay Wheels is the Bay Area’s premier bikeshare system, and one of the largest in the nation. Get access to thousands of bikes and see public transit schedules around you in San Francisco, Oakland, Berkeley, Emeryville, and San Jose. Best of all, it’s available 24/7.
Bay Wheels consists of a fleet of specially-designed, sturdy, and durable electric bikes that can be accessed throughout the Bay Area, as well as classic bikes that are locked into a network of docking stations in Bay Area cities. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bikeshare is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.
The Bay wheels App gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going. You can also get walking directions and see public transit schedules to help you easily get to bike stations.
The Bay Wheels App also shows upcoming public transit departures, including BART trains, Caltrain rail lines, the Tamien-San Jose shuttle, MUNI buses, MUNI Metro light rail, MUNI cable cars, MUNI trolleys, AC Transit Local & Transbay buses, VTA light rail, VTA Local buses, VTA Rapid buses, VTA Express buses, VTA ACE shuttles, Golden Gate Ferries, Sonoma County Buses, Sonoma County connectors & shuttles, SF Bay Ferries, the Angel Isl. Tiburon Ferry, the SMART train, Marin Transit buses, SamTrans Local & Express buses, Stanford Marguerite buses and the SFO Airtrain.
Within the app, you can purchase the following:
Thanks for using Bay Wheels. We update our app regularly to make your bike rides even better. Every update of the Bay Wheels app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app.
Here is what you can find in our latest update:
- Bug fixes and performance improvements
Ratings and Reviews
Data is not current; Needs Siri Shortcuts!
Very often when the app says there are available slots in a dock you will arrive a minute later and it’s full. I’m not sure if this is a data problem or if the conditions change so rapidly. It would be useful to “reserve” a slot in a busy dock in advance so you can be sure you will have place to put it when you arrive.
Also, it would be helpful to support Siri shortcuts so you can do things like set up a command to check for the availability at a specific dock. Then you could “hey Siri...” so the app can verbally confirm that there is space to park your bike at your intended destination without having to take your phone out of your pocket. If you’re wearing mic’d headphones you just ask anything. Good idea, right?
New update is much less functional and intuitive
I use Bay Bikes every single day, usually 3-4 times per day. The old version of this app displayed so much more key information, making my morning search for a bike easy and predictable.
The new version no longer allows me to see at a glance how much battery charge a parked bike has. I almost always need a bike that’s near-to-fully charged, as I ride fairly long trips. Sure, you can select a bike and then see the charging/mileage range info at the bottom of the screen, but it was so much easier to have the green charging bar as an instant guide.
Also, the way the rack inventories are displayed no longer allows you to instantly see how many e-bikes are among the total number of available bikes. Like the clunky workaround for the disappeared battery charge bar, you can select the rack and get a detailed breakdown at the bottom of the screen—but why the extra step when it was formerly so easy to simply see the exact number of available e-bikes?
I really enjoy my daily commutes and shopping trips on Bay Bikes—it’s one of the unexpected upsides of pandemic-reduced MUNI service. Please bring back the easy functionality of the “old” app, and you’ll make this loyal customer very happy.
Too many bugs
I used the dockless bike yesterday and had a lot of issues.
First, the bike location which showed on the app didn’t have bike at all. This happened twice before I could find an actual bike in the location.
At last, after I locked the bike, the timer was still running. I waited for 5 mins as the servers could take time to refresh. But thetimer was still continuing.
Later I called customer care and was put on hold by the automated voice for 15 mins and then the automated voice asked me if I would prefer to receive a call back as the representatives were busy. After 10 mins, I received an automated call back and informed that their representatives are still busy and can’t be connected and asked me to leave a voicemail. But it didn’t allow me to leave voicemail. It just hung up.
Overall, a very frustrating app and the customer service! Need to fix a lot of bugs.
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- Lyft Bikes and Scooters, LLC
- 264.6 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, French, Portuguese, Simplified Chinese, Spanish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
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