Borgata Casino - Real Money 17+

Giving 5 stars only so this can be read and not stuffed away, This app used to be my favorite app but now after multiple updates the fairness of win to loss has dramatically swayed to loss category, the customer service is junk, I kept getting emails about promos that I had then when I got on the app it wouldn’t let me use them and customer service told me it wasn’t meant for me or I wasn’t targeted even tho I have the 5 or so emails and it was showing on my app that said otherwise, the worse thing about the app now is it’s impossible to make any kind of money once you hit a 100 after buying in with 40 or so it goes south everytime I know it’s supposed to be random but that implies atleast every now an again you’ll make some cash so I don’t think it’s random any more. Also is it a coincidence that when u first sign up you win some and hit bonus plays but after a little while it goes to never hitting, I don’t think that’s by chance

Let’s get one thing straight first, never gamble with money you can not afford to lose. I never would and I pray you never will either. That being said if you add money to this app thinking you might get at least some play time out of it, I hate to tell you friend your sadly mistaken. Some of the games even tell you in the payout screen that there is. 93% return to the player for that particular game. I beg to differ. I DID read the reviews and figured it still had a 4.7 star rating I would give it a shot. You will find a ton of reviews on here that tell you straight up that once you play a game for the first time the algorithm they use changes and it eats your money. So I experimented and played for thirty days. End result was this: the first time you play almost any machine you will spin a for a few minutes then get some kind of bonus or free spins. Once you leave that game however you have maybe a 5% chance for bonus OR free spins. The jackpot games can pay, but only if you sink a ton of money into them first. I had some decent wins, but nothing overshadowed the fact that even if I went back to those games days later there were never any free spins, wins of almost any kind, or bonuses ect. I didn’t lose anything I couldn’t part with, but today I definitely uninstalled this app.

The app was never great. It did deploy new games relatively often. The return to player was just ok, but would at least allow you to play for a day or two. And technical errors did occur. Now, with the latest upgrade, a significant number of slots disappeared leaving crappy old ones that don’t pay out often, games take longer to launch if they launch at all, wins / bonuses are noticeably less frequent, and technical issues are worse than before the upgrade. For a casino that makes tons of money, you would think and upgrade would make it a better play experience. Ummmm … not so much.

Customer service is horrible. If you experience an issue (e.g., a game crashes during a bonus), you need to jump through hoops and dig into the app for game IDs etc before they will even attempt to help. Trying to find the information, especially using the mobile app, is near impossible. They make it so annoyingly and unnecessarily difficult, you eventually give up. Really…giving me my $30 is gonna cut deep into casino profits? The good news…the deposit process is simple and reliable.

FYI - Be careful of the default bet. Some slots are high ($20 a spin). If you adjust to a lower bet … then the game crashes … it defaults back to the original high bet when you relaunch the game.