The My CenturyLink app lets you manage your CenturyLink account on the go!
-- Install your new CenturyLink modem
-- View and pay your bill with convenience and ease
-- Check your services, upgrade your Internet speed (if available in your area)
-- Manage all your settings
-- Visit Support to troubleshoot or optimize your service through self-help tools and videos
-- Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service
-- Plus, so much more
DO YOU HAVE A SIMPLEPAY ACCOUNT?
SimplePay is new and is now supported in this app. Sign In and manage your account today!
JUST SO YOU KNOW
By using CenturyLink’s App, you agree to CenturyLink’s use of third-party analytics and monitoring software to record system and user actions within our App. We use this data to detect and resolve issues and to ensure that the App is functioning as designed within the user experience. Aggregated, anonymous statistical information and data that is not identifiable to any person or entity could be used by the third party for auditing, research and analysis purposes to operate and improve the system subject to contractual limits.
Thanks to your feedback, we made stability updates to fix recent crash reports and resolve an iOS 13 issue that was preventing you from making payments.
Ratings and Reviews
Worst. App. Ever.
Even though I asked it to “remember me” I still have to reenter my password, and it usually can’t load my products. And don’t get me started on the internet service itself. For the last 3 nights I have been unable to get an internet/WiFi connection starting around 10pm until about 8am PST, works fine during the day. About 2 months ago the connection was dropping constantly all throughout the day. Calling technical support is useless because usually the end result is to send a technician. When technicians come to my home, which has been multiple times, they are always stumped because they can’t find any issues. I work from home and need a reliable WiFi connection. I have been with CenturyLink since it was initially Qwest, and honestly I don’t know why I keep this service when it doesn’t work well most of the time and truly stresses me out. Currently I’m up past midnight rebooting, again, and again....
Developer Response ,
I am terribly sorry to hear about the trouble you have with your service and getting the app to remember your information. We would be happy to take a look into this for you.Please send us an Email to TalkToUs@CenturyLink.com, with subject line Apple Review 2345426, and we'd be happy to accept further feedback or assist however else we can. - Aaron
If you’re going to make an app, have one that works. Otherwise, you’re just wasting everyone’s time. I’ve tried several different times to just login on the app to no avail. This only shows that you aren’t capable of managing technology despite being a internet provider.
Developer Response ,
I am sorry to hear about the trouble you are having trying to log into the app. We would be happy to take a look into this. Please send us an Email to TalkToUs@CenturyLink.com, with subject line Apple Review 3770339 so I may further assist you. - Aaron
I’m not kidding when I sayI can make a app better then this. What are you guys doing over there? Centurylink you should be embarrassed for releasing garbage like this. A direct reflection on your company. You continue like this and you won’t be in business for long.
With Family Sharing set up, up to six family members can use this app.