Clover 4+

As a retailer I began using Perka about a year ago. At the time it was unbelievably terrible and I had published an awful review about the entire program. Over the last six months they have made significant advances. There are still some glitches, but Clover is continuously working to improve and I’m so happy that we stuck it out through the rough patch. This tool has proven to be very valuable to both us and our customers. I’ve gone from one star to four stars. I am optimistic that soon I’ll be confident enough to say this is a 5 star program!

I have used this app so many times, the first time it was amazing so great. Two weeks in and Clover doesn’t want to give me my points. NOTE: it is NOT the businesses’ fault they are only partnered with Clover for the reward system. This problem has happened to me for OVER 2 years. When it was finally fixed it was all great again, until the problem started happening AGAIN! This problem has happened to me over 4 times in a year, THIS HAS TO BE FIXED ASAP! Not only has this problem been happening, but Clover has DELETED MY ACCOUNT WITHOUT ANY WARNINGS. Why did they delete my account? I honestly have no idea, I was just using their system trying to get my points in and I’m signed out of my account; then I go to sign back in and it’s telling me to resign up. Hello? Honestly this entire situation and system is ridiculous and needs to be fixed and investigated because this is how you make businesses lose customers. This system maybe great for businesses, but it’s HORRIBLE for customers. Thank you.

PROBLEM: CLOVER ONLINE ORDERING APP APP WILL NOT ALLOW CUSTOMERS TO ADD AN ITEM 2 TIMES WITH DIFFERENT MODIFIERS. CONTINUES TO SAY "UPDATE" EXAMPLE: customers adds the latte item with the caramel modifier to cart. NEXT --- they want another latte but this time they select the chocolate modifier. The only option the app gives you is the "UPDATE" button. I was just made aware of this horrible update by a customer this morning who was forced to place his order in 2 separate transactions. Please fix this atrocious update immediately so my customers aren't having to jump through all of these hoops simply to order their morning coffee. And so my business doesn't lose any sales due to the inconvenience if it hasn't already. It is a fact that in this day and age convenience = sales. Things like this are sure to have a drop in my numbers as if it isn't hard enough to survive in an economy like this as a small business. I certainly hope that you all can understand the importance of this issue and get it resolved immediately.