iPhone Screenshots

Description

AVAILABLE TO COMCAST BUSINESS CUSTOMERS

Access your Comcast Business account anytime and anywhere with the Comcast Business App—an innovative, all-in-one tool designed with your business in mind. With streamlined navigation and an intuitive layout, the Comcast Business App makes it easier than ever to manage your account on the go, right from your mobile device.

With the Comcast Business App, you can*:

• Manage your account details
• View upcoming service appointments
• Pay your bill, view past invoices, and manage your payment methods
• Enroll in Auto Pay and Paperless Billing
• Manage WiFi networks, hotspots, and more
• Set up notifications for billing and service requests
• Stay up-to-date on your service status
• View your TV channel lineup
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Troubleshoot technical issues in a few easy steps
• Access Comcast Business Support

Comcast Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers can also**:

• Easily host a conference call for up to 50 participants (Business VoiceEdge® customers only)
• View recent calls, listen to and manage voicemail, and customize greetings
• Make outgoing calls through the app to display your business phone number on caller IDs
• Quickly transfer calls to colleagues or third parties
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Quickly move active calls to your Be Anywhere devices and desk phones
• Select the phones that will ring on inbound calls by managing Be Anywhere devices
• Easily manage security settings

*Features are available to Business Internet, Business TV, Business Voice, Business Voice Mobility, and/or Business VoiceEdge Select™ customers. Features will vary depending on your services.

**Features are available to Business Voice Mobility, Business VoiceEdge Select™, and/or Business VoiceEdge® customers. Features will vary depending on your services.

You can submit feedback to CBMA_Feedback@comcast.com

What’s New

Version 4.8.2

The Billing Details page of the Comcast Business App has been redesigned to help make it easier for customers to manage and pay their bills. The Billing Details page now includes summaries of the current and last 12 billing cycles, plus the ability to filter the last 12 months of transactions by credits, payments, or charges.
Additionally, we have introduced an enhanced voicemail interface. Customers with Voice services may now select multiple voicemails at once to delete or mark as read or unread.

Ratings and Reviews

4.3 out of 5
17.1K Ratings

17.1K Ratings

Maillet97 ,

App Issues

This app has been great for me and being on the go! With the latest update, I can no longer get notifications. Now I never know when I have new voice mail?! I have to go in the app and see if I have voicemail. This is taking up my time to stop what doing every 20 to 30 minutes to check. When before I would simply get a notification pop on my phone. PLEASE fix this....
*Thank you for responding to my review! That goes along away and Comcast spent a lot of time trying to help me resolve my issue. I did end up getting a new phone and spent a great deal of time at Apple. With all that had been done. I still can’t get notifications? It is only seems to be an issue with my phone?! Maybe something happened to it when I did the update. It works fine on others who have the same phone as me. Hopefully your next update will be soon and this issue will go away for me.

Developer Response ,

Hello, Maillet97! We confirmed that notifications are working within our latest version and the issue could possible be tied to your account. Would you please reach out to digital_mobile_development@comcast.com so that we may help you directly? Thank you for your patience in this matter.

Lucy11218 ,

The utmost deceitful app and company I have ever seen

The app here is a fraud because you cannot make and receive calls from the application the feature just simply does not exist and Comcast and the advertisements in the pictures in this App Store show that you are able to make and receive phone calls and manage your phone features from the application which is all of fraud and a lie and it this point is false advertisement don’t get me started on Comcast other issues but for this particular issue this is going to be the reason why we cancel the phone portion I am so disgusted with this app at this time we’ve been fighting with customer service all day. While they sit there and tell us you can answer calls and make calls from the app you can do all of these things from the app just like it says I find that to be an extreme lie because you simply cannot the section of the application to do that does not exist. You think I’m ignorant to you I’m not ignorant you people are extremely ignorant to think that all of this is legal cell people of service and tell them they have features that they don’t have the app simply does not offer the developer up to be ashamed of them self for putting together an application with such lies and deceit and fake reviews stating that they can make and receive calls and how intuitive it is that’s all a farce and it’s all a giant lie.

Developer Response ,

Hi, thank you for reaching out. We’re sorry to hear that you’re experiencing an issue with the app. Please contact us at CBMA_feedback@comcast.com with details related to the issue so we can work toward a solution.

awsic06 ,

Doesn’t ring on mobile phone, can’t call as if at the office

Issue #1: Installed the app because I’m the “after hours” and “emergency” tech for my company. I have the app running in the background of my phone. When I get a call and my phone is in standby mode I only get a txt notification “ding” and a pop up showing the incoming call ID; exactly like how a new text message comes to my phone then my phone goes back to standby (screen off). The incoming call isn’t actually ringing my phone. Not a good setup for an after hours / emergency contact. Better off simply using “forward always”.

Issue #2: Making an outbound call to a client using “Main Line” (to make the call look like it originated from my office) results in the app trying, trying then failing. It simply stops and dumps me back at the main screen. No outbound call is made. <Edit>: this part may have been resolved by enabling Work Remote / Be Anywhere and enabling my mobile device in the icon or by enabling Click to Dial (not really sure what that feature is yet).

Developer Response ,

Hello AfterHoursTech -- Regarding Issue #1, tap BeAnywhere and add your mobile phone (or any phone you choose) to your BeAnywhere phone group. Save the new phone and highlight it to select it as the phone to ring by tapping 'Save Phones.' Inbound calls will ring on the phone you selected. Regarding Issue #2, use the dial pad to enter the phone number you wish to call and tap the green phone icon. On the next screen, select any phone from your BeAnywhere phone group for the call to be placed from. If you have questions, feel free to contact businessappfeedback@comcast.com

App Privacy

The developer, Comcast Cable Communications, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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