Comelit 4+

Comelit Group S.p.a.

    • 2.6 • 386 Ratings
    • Free

Screenshots

Description

Free and compatible with all the most modern devices, Comelit APP allows you to remotely manage your video door entry, burglar alarm systems with VEDO10, VEDO34 and VEDO68 control panels and CCTV systems (NVR and DVR of 100 series).
You'll be able to customize the app's home page by choosing from the available widgets so that you can quickly access the information and commands that interest you the most.

Main functions for video door entry systems:
- Receive calls from the entrance panels wherever you are
- Review the recordings of the cameras connected to your system (including that of the panel)
- Review the video messages recorded by visitors in case of missed calls
- Call the internal devices connected to your system (intercoms and video intercoms)
- Open gates, doors and turn on lights
The APP works thanks to PUSH notifications, this means that it will be activated only on call or event with significant energy and data savings.

Main functions for VEDO10, VEDO34 and VEDO68 burglar alarm systems, also accessible remotely:
- System management: arming, disarming, arming programs
- Display of the status of zones and areas, zone bypass
- Sending of commands such as the sirens stop or reset of the alarm memory.
- Activation of medical, fire and other alarms.
- Live view of IP and analogue cameras connected to the VEDO system
- Alarm video-verification: it is possible to receive a short video of the event that caused an alarm, in order to check its real cause remotely.
- Recording movies, snapshots, browsing and sharing saved multimedia content.
- Turning on and off the control panel outputs
- Receive push notifications of events
- Consultation of event and alarm memory
- RFID key lock
VEDO 10, VEDO34 and VEDO68 control panels must be updated to version 2.7.2 or higher.

Main functions for CCTV systems:
- Live view and playback of video recordings of cameras connected to NVR and DVR of Comelit 100-series
- Identification and playback of special recordings linked to alarm events
- PTZ management
(Function not available on iPad)

Install a Comelit system and experience all the advantages of managing your burglar alarm, CCTV and video door entry systems from a single app!

What’s New

Version 6.5.3

- General improvements and bugfixing

Ratings and Reviews

2.6 out of 5
386 Ratings

386 Ratings

dreaming-eyes ,

Worked better before update

Comelit worked well for the most part until the recent update. Before, I would get a lock screen notification of a call, tap on it and it would open the app where I can unlock the door. Now I get a phone call from Comelit instead of a buzzing notification and I have to select the Comelit option in the phone call, unlock my phone, and then enter the app. It isn’t very intuitive to figure out and we missed a package delivery the first time we got the phone call. It also adds an extra step and increases the chances of missing the call altogether.

Developer Response ,

Hi, we were obliged to change the way you answer app calls due to new apple requirements. Please have a look at the quick guide we've preapred to help our customers https://www.comelitgroup.com/en/comelit-app-for-ios/

lickitspitit ,

Poorly designed UI/UX but functional if you invest time into understanding it

The app has terrible UI/UX design. The directions/guides provided by Comelit are all out of date because they do not match the reality of the app which is extremely frustrating. I spent more time than the average person would spend figuring out how the whole system works as well as figuring out the app. Once I invested that time I was able to receive calls on my phone and unlock the door remotely. Most people won’t want to spend that amount of time, so if they didn’t install the system itself it will take more time than they want. It’s dumb that the camera cannot be used as a camera outside of the functionality of the app. Even if you want to look at the live feed if no-one has rang or anything it kicks you off after like 10-20 seconds. App doesn’t integrate with any smart devices /home automation devices or have a widget for door release. Needs major improvements.

Developer Response ,

Hello, I'm sorry to hear the system was difficult to figure out and the guides were out of date. We are working on creating more app resources on our website in case of future issues. We appreicate your feedback as it will help us continue to improve the app experience. In the meantime, if you continue to have difficulties please reach out to our tech team tech@comelitusa as they can help guide you through the app.

Sjesposito ,

Possibly the worst piece of technology I’ve ever used

My condo in Chicago uses this app. I wish I could rate it zero stars. It works as it should maybe 5 percent of the time. Usually, I get the ‘device not registered’ issue. My condo building helpfully (not) informed us that sometimes if you delete and re-add the app, it will sometimes work, sometimes it will not. That is also really ridiculous.. if I (or someone else) is waiting outside the door to get in, in the pitch black, in the south loop of Chicago, it’s not ideal for them to redownload. If a guest or delivery is coming, I essentially have to meet them downstairs every single time. I hate this system so much. I have never been more frustrated with a piece of technology in my life.

Also note that there are a ton of fake reviews from May 13th and 15th jacking up this app’s rating. Almost every real customer has given it negative reviews. It’s pretty obvious when there are no reviews for months and then suddenly there are 15 reviews for 1 day that are all 3 words long and in broken English.

Developer Response ,

Hello, we apologize for your frustration; however, you should not be experiencing the app to malfunction this way. Please contact our technical support team so they can troubleshoot what is occurring. We understand you are not happy, but we want to fix this error immediately. Our number is (626)930-0388 or email us at tech@comelitusa.com. Thank you. Comelit Staff

App Privacy

The developer, Comelit Group S.p.a., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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