Connexx Smart Remote 4+

Sivantos Pte. Ltd.

    • 3.5 • 1.3K Ratings
    • Free



Turn your mobile device into a remote control for your Rexton and Audio Service hearing aids! The app enhances discretion by hiding the remote control within your mobile device without the need for additional hardware. Full control of your hearing aids looks as subtle as checking for a text message.

The app will only provide all the functions if configured by your hearing health specialist.

App features:
• Change hearing programs without the need to touch your hearing aids.
• Change the volume easily and discreetly.
• Easily mute and unmute the hearing aids.
• Adjust bass & treble to balance the quality of sound.
• Adjust the span and direction of the microphones (PL 80 & 60 and TL 16 & 12 devices).
• Check the battery status of your hearing aids (PL 80 / 60 / 40 and TL 16 / 12 / 8 devices).

Intended use:
The Smart Remote App is a tool whereby the patient can adjust convenience functions of a hearing aid, within a framework given by a hearing health specialist, e.g., ENT doctor, audiologist or acoustician.

Device compatibility:
The Smart Remote App is compatible iPhone 4s, 5, 5c, 5s, SE, 6, 6 Plus, 6s, 6s Plus, iPod touch 5th Gen and iPad running iOS 8.1 or higher public release.

Hearing aid compatibility:
The Smart Remote App is only compatible with the latest generation of Rexton 6c & 4c [80 / 60 / 40 / 30 / 20], Audio Service G4 & G3 [16 / 12 / 8 / 6 / 4] and A&M XTM hearing aids.

Control signals:
The Smart Remote app generates short control signals which are designed to be played through the devices speakers and may be audible.

To ensure correct operation and for safety reasons:
1. While using the app do not hold the loudspeaker of this device to your ears or the ears of others.
2. While using the app do not use the device with headphones, headsets or other audio playback devices.


Sivantos GmbH, Henri-Dunant-Strasse 100, 91058 Erlangen, Germany

What’s New

Version 2.60.1

Minor bugfixes and improvements in data handling

Ratings and Reviews

3.5 out of 5
1.3K Ratings

1.3K Ratings

catfromny ,

Connect Smart Remote

The Costco Signature 7 has served me for 2 years. I would like to see the behind the ear piece a little smaller. The piece in the ear was molded for my ear ( very comfortable). The manufacturers need to figure out a way for the hearing aids to be adjusted separately. One is extremely sensitive to loud noises and one is not. When I turn down the volume in your app on my iPhone 8 Plus, the message I receive is turn up volume or the device will not work properly “too low”. I have tried EARGO
(another hearing aid) which is much smaller and fits directly into the ear, but it has a hard body and is uncomfortable in my ear. But, I must say the sound quality is clearer ( not too loud, just more natural sounds). The reason I am sharing my experiences with you is because I loved the customer care I received at Costco and I believe if you make a few adjustments to you Signature 7 series you would be able to flood the market with an award winning hearing aid. Truly I hope my suggestions are practical and feasible.
A devoted customer, Elder Cheryl Tilghman-Robinson

Beach lovers ,

Excellent app

Excellent app. Works very well. The best way to set up the app is to scan the barcode. If you set it up manually you will not get all the functions that you get when you scan it. For those who are concerned about the app not working with your Bluetooth in your car, it's very easy to simply disconnect your phone from the car with the press of a button and then your hearing aid App will work just fine. You will still receive calls on your phone, but they will not come over the speakers in your car. For those having trouble with the app only connecting to one hearing aid for the battery test, you simply need to delete the app and reinstall it again because what's happening is the Bluetooth portion of your phone isn't connecting to one or the other of your hearing aids. I've been using the app to control my hearing aids for the last six months and it works perfectly if you have everything set up correctly.

Jwlker ,

Pair problems

One of my aids stopped working and only after deleting and reinstalling the app could I get both aids and the app working. It took me over an hour to figure out by trial and error how to get things working. One clue was that the battery status indicator disappeared from the app. Also I had to restore all the provider programs which took extra time. App is Ok but instructions leave a lot to be desired. Troubleshooting is not complete enough. I am pretty computer savvy, I pity the computer illiterates who probably spend waisting provider time with simple tech problems.

App Privacy

The developer, Sivantos Pte. Ltd., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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