Contact Center Hub 4+

Verizon Wireless

    • 3.2 • 10 Ratings
    • Free

iPhone Screenshots

Description

Verizon's Contact Center Hub solution is an easy-to-use, cloud-based contact center that enables customers to connect with your business by voice or text messages, anytime and anywhere. Provide exceptional service for your customers, whether you’re a small or large business.

Contact Center Hub gives you:

• Simple voice and text messaging capabilities, including all common contact center features, such as call recording.
• Toll-free or 10-digit numbers that include minutes of use in our flat-rate monthly pricing.
• Configurable call routing for Interactive Voice Response or direct-dial numbers from a browser.
• Real-time analytics and reporting for managers and administrators.
• Native CRM integrations to enhance your current business processes.

Download Contact Center Hub now, and spend more time engaging with customers and less time dealing with technology.

What’s New

Version 5.26.0

When the microphone permission is not granted, you will be prompted to grant it again when re-launching the app.
When transferring a call to an external number, you now can delete digits one by one.
Improved loading animation in To-do and History.

Ratings and Reviews

3.2 out of 5
10 Ratings

10 Ratings

KatiKins8 ,

Constant crashing

Our company uses this app as our main phone line & the mobile app has been constantly having issues & yet anyone I talk to has no info on why.

kmae1992 ,

App doesn’t work

The app constantly drops calls, and I will answer the phone call from app and the people on the other end can hear me, but I can’t hear them.

Showbizzzz ,

Wait to try

This product is not ready. I’m not one to have someone learn to shave on my face..and this app is worse than that.

Doesnt allow texting..crashes constantly.

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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