Credit Union of Colorado 4+

The absolute best place to bank! Online or in Person

So excited to hear about the new location that will be opening in the city park neighborhood, or formerly known as Stapleton area! I have been a member at this bank for over 25 years and I’m not even in my 40s yet. They have helped me not only understand finances but have helped me maintain a credit score that I can be proud of. They’ve answered every one of my questions from fees and what affects them to how’s the best way to give cash as a gift. I don’t know of any other bank that has worked so hard to put their people (aka Customers) first. The online banking is the easiest I’ve ever used, however, just stopping in to do an in person transaction always leaves me feeling as if I were visiting friend.

Update App is absolutely horrible compared to what it was.

I rarely write poor reviews, however just recently this app went through quite a drastic update with a completely different look/interface. It is very user unfriendly and lacks intuition with its user. I’m not sure why the app underwent such drastic changes, as previously it was one of the most seamless apps to use for banking. Considering the majority of my banking was/is used through the mobile app, my husband and i are considering switching banks simply because of the way this new app is formatted. Which is such a bummer! I have never banked with anyone else. If anyone is reading this who has any pull to get the old app back, please please help us out here!:) Previously the app was intuitive and user friendly, quite the opposite of how it is today:(. I’m so bummed! Even the logging in aspect is poor. We have two different accounts, yet it will only hold your fingerprint for one of the accounts for instance. This is just one of the poor experiences of this app. Please give us the old app back!!

Developer Response ,

We have launched this new app to provide better service to our members. We agree the old app was very intuitive and had a very positive following. This new app allows us to offer several new features and offer better member support on mobile devices. The biggest change is that members can now see all of their accounts with a single login. Due to that and the increased security, everyone needs to enroll in the new system. It may take a few interactions before you are as comfortable with this app as you were with the previous app. Please give it some time before making a decision.

Everything I need

I chose this credit union when I lived in Denver after deciding that (big national bank) didn’t really care about their customers. The app has always just been a “plus”, but since moving back to Arkansas and deciding to keep my account with CUofCO, the app has definitely become much more important. I use it almost daily, and I have no complaints.

I remember when I tried to use the app for my last bank, they would constantly hit me with promotions and upgrade offers (all for a fee, of course). With CUofCO, I never get unwanted offers and I can just handle my routine banking 24/7. I plan to stay with them for a long time.

It also occurred to me how much I sound like a “paid reviewer” but this is 100% legit. I’m just that happy of a customer.