CrewForce 4+
Tyler Technologies, Inc
-
- Free
Screenshots
Description
Fire crews stay safer and better prepared using New World CrewForce™ created specifically for licensed users of Tyler Technologies’ New World™ Fire software solutions.
With intelligent, fire-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are.
This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including:
• Easy-to-read route to the call
• Location of other responders and their estimated time of arrival
• Instant access to building maps, preplans, hydrants and lists of known on-site chemicals
• Access to building contact information including names and phone numbers
• Real-time access to call details and incident narrative
• Secure communications with dispatch and other responders
• Immediate access to incident summary reports
New World users empower themselves using CrewForce with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.
What’s New
Version 2025.1
-Plot building watch search results in Overview Map (Mobile Server version 2024.2 required)
-Mileage tracking to secondary location (Mobile Server version 2024.1 required)
-New Benchmark Times Widget (Mobile Server version 2025.1 required)
-Accessibility enhancements for narratives and call details
-Display polygon and buffer geofences on Overview and Route Maps
Ratings and Reviews
Concern
I really like the new changes and updates to this app, but have one concern. As a company fire officer, the self dispatch button now in my opinion is way too close to the view details tab when swiping left to view a call. It seems like it will be too easy to accidentally “self dispatch” yourself when trying to view a call on the screen. Other than that, this app works very well for our department and county.
Great concept with poor execution
This is such a great concept. However, the app is basically useless for emergency responders. The app crashes constantly. When our crews get in the apparatus to go on a call the app has crashed and logged them out. By the time you get logged back in you are at the scene. On the rare occasion that the app doesn’t crash the auto status change features are mostly useless because of the gps jumping around. If auto enroute is turned on it will put the unit enroute before the crew even gets to the apparatus. We have worked with Tyler Technologies over the phone, email and uploading app logs to them for many months and they just can’t make the app any more stable. I would love to get this app to function properly but after more than a year and a half of work to get things to function we are at the point of deleting the app to save our crews from the daily frustration in an already stressful job.
Very Capable
This app has come a long way since its inception. I can see this replacing the traditional computer Fire Mobile in the future. Mapping, chatting/messaging, and other additional features will need to improve.
But it’s getting better!
App Privacy
The developer, Tyler Technologies, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Tyler Technologies
- Size
- 146.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.6 or later.
- iPad
- Requires iPadOS 16.6 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Copyright (c) 2020 Tyler Technologies
- Price
- Free